TSB: TOYOTA AVALON, AVALON HYBRID, CAMRY, CAMRY HYBRID, HIGHLANDER, HIGHLANDER HYBRID, PRIUS, PRIUS C, PRIUS V, RAV4 HV, RAV4 HYBRID (2001–2017)

Bulletin T-TT-0395-16 — May 11, 2016

Bulletin Details

Bulletin IDT-TT-0395-16
ManufacturerTOYOTA
ModelsAVALON, AVALON HYBRID, CAMRY, CAMRY HYBRID, HIGHLANDER, HIGHLANDER HYBRID, PRIUS, PRIUS C, PRIUS V, RAV4 HV, RAV4 HYBRID
Model Years2001–2017
Date IssuedMay 11, 2016
Date Added to NHTSAJune 11, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected232 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.

Affected Vehicles

MakeModelYearComponent
TOYOTA AVALON 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA AVALON 2017 350000 EQUIPMENT
TOYOTA CAMRY 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2017 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2017 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2017 350000 EQUIPMENT
TOYOTA HIGHLANDER 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2017 350000 EQUIPMENT
TOYOTA PRIUS 2017 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2017 350000 EQUIPMENT
TOYOTA PRIUS 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2017 350000 EQUIPMENT
TOYOTA PRIUS C 2017 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2017 350000 EQUIPMENT
TOYOTA PRIUS C 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS C 2017 350000 EQUIPMENT
TOYOTA PRIUS V 2017 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2017 350000 EQUIPMENT
TOYOTA PRIUS V 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS V 2017 350000 EQUIPMENT
TOYOTA RAV4 HYBRID 2017 110000 ELECTRICAL SYSTEM
TOYOTA RAV4 HYBRID 2017 350000 EQUIPMENT
TOYOTA RAV4 HYBRID 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA RAV4 HYBRID 2017 350000 EQUIPMENT
TOYOTA AVALON 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA AVALON 2016 350000 EQUIPMENT
TOYOTA AVALON HYBRID 2016 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2016 350000 EQUIPMENT
TOYOTA CAMRY 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2016 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2016 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2016 350000 EQUIPMENT
TOYOTA HIGHLANDER 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2016 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2016 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2016 350000 EQUIPMENT
TOYOTA PRIUS 2016 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2016 350000 EQUIPMENT
TOYOTA PRIUS 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2016 350000 EQUIPMENT
TOYOTA PRIUS C 2016 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2016 350000 EQUIPMENT
TOYOTA PRIUS C 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS C 2016 350000 EQUIPMENT
TOYOTA PRIUS V 2016 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2016 350000 EQUIPMENT
TOYOTA PRIUS V 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS V 2016 350000 EQUIPMENT
TOYOTA RAV4 HV 2016 110000 ELECTRICAL SYSTEM
TOYOTA RAV4 HV 2016 350000 EQUIPMENT
TOYOTA RAV4 HV 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA RAV4 HV 2016 350000 EQUIPMENT
TOYOTA AVALON 2015 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA AVALON 2015 350000 EQUIPMENT
TOYOTA AVALON HYBRID 2015 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2015 350000 EQUIPMENT
TOYOTA CAMRY 2015 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2015 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2015 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2015 350000 EQUIPMENT
TOYOTA HIGHLANDER 2015 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2015 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2015 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2015 350000 EQUIPMENT
TOYOTA PRIUS 2015 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2015 350000 EQUIPMENT
TOYOTA PRIUS 2015 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2015 350000 EQUIPMENT
TOYOTA PRIUS C 2015 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2015 350000 EQUIPMENT
TOYOTA PRIUS C 2015 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS C 2015 350000 EQUIPMENT
TOYOTA PRIUS V 2015 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2015 350000 EQUIPMENT
TOYOTA PRIUS V 2015 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS V 2015 350000 EQUIPMENT
TOYOTA AVALON 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA AVALON 2014 350000 EQUIPMENT
TOYOTA AVALON HYBRID 2014 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2014 350000 EQUIPMENT
TOYOTA CAMRY 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2014 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2014 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2014 350000 EQUIPMENT
TOYOTA HIGHLANDER 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2014 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2014 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2014 350000 EQUIPMENT
TOYOTA PRIUS 2014 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2014 350000 EQUIPMENT
TOYOTA PRIUS 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2014 350000 EQUIPMENT
TOYOTA PRIUS C 2014 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2014 350000 EQUIPMENT
TOYOTA PRIUS C 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS C 2014 350000 EQUIPMENT
TOYOTA PRIUS V 2014 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2014 350000 EQUIPMENT
TOYOTA PRIUS V 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS V 2014 350000 EQUIPMENT
TOYOTA AVALON 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA AVALON 2013 350000 EQUIPMENT
TOYOTA AVALON HYBRID 2013 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2013 350000 EQUIPMENT
TOYOTA CAMRY 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2013 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2013 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2013 350000 EQUIPMENT
TOYOTA HIGHLANDER 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2013 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2013 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2013 350000 EQUIPMENT
TOYOTA PRIUS 2013 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2013 350000 EQUIPMENT
TOYOTA PRIUS 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2013 350000 EQUIPMENT
TOYOTA PRIUS C 2013 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2013 350000 EQUIPMENT
TOYOTA PRIUS C 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS C 2013 350000 EQUIPMENT
TOYOTA PRIUS V 2013 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2013 350000 EQUIPMENT
TOYOTA PRIUS V 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS V 2013 350000 EQUIPMENT
TOYOTA CAMRY 2012 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2012 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2012 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2012 350000 EQUIPMENT
TOYOTA HIGHLANDER 2012 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2012 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2012 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2012 350000 EQUIPMENT
TOYOTA PRIUS 2012 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2012 350000 EQUIPMENT
TOYOTA PRIUS 2012 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2012 350000 EQUIPMENT
TOYOTA PRIUS C 2012 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2012 350000 EQUIPMENT
TOYOTA PRIUS C 2012 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS C 2012 350000 EQUIPMENT
TOYOTA PRIUS V 2012 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2012 350000 EQUIPMENT
TOYOTA PRIUS V 2012 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS V 2012 350000 EQUIPMENT
TOYOTA CAMRY 2011 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2011 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2011 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2011 350000 EQUIPMENT
TOYOTA HIGHLANDER 2011 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2011 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2011 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2011 350000 EQUIPMENT
TOYOTA PRIUS 2011 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2011 350000 EQUIPMENT
TOYOTA PRIUS 2011 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2011 350000 EQUIPMENT
TOYOTA CAMRY 2010 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2010 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2010 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2010 350000 EQUIPMENT
TOYOTA HIGHLANDER 2010 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2010 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2010 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2010 350000 EQUIPMENT
TOYOTA PRIUS 2010 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2010 350000 EQUIPMENT
TOYOTA PRIUS 2010 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2010 350000 EQUIPMENT
TOYOTA CAMRY 2009 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2009 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2009 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2009 350000 EQUIPMENT
TOYOTA HIGHLANDER 2009 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2009 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2009 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2009 350000 EQUIPMENT
TOYOTA PRIUS 2009 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2009 350000 EQUIPMENT
TOYOTA PRIUS 2009 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2009 350000 EQUIPMENT
TOYOTA CAMRY 2008 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2008 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2008 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2008 350000 EQUIPMENT
TOYOTA HIGHLANDER 2008 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2008 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2008 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2008 350000 EQUIPMENT
TOYOTA PRIUS 2008 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2008 350000 EQUIPMENT
TOYOTA PRIUS 2008 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2008 350000 EQUIPMENT
TOYOTA CAMRY 2007 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA CAMRY 2007 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2007 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2007 350000 EQUIPMENT
TOYOTA HIGHLANDER 2007 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2007 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2007 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2007 350000 EQUIPMENT
TOYOTA PRIUS 2007 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2007 350000 EQUIPMENT
TOYOTA PRIUS 2007 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2007 350000 EQUIPMENT
TOYOTA HIGHLANDER 2006 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA HIGHLANDER 2006 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2006 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER HYBRID 2006 350000 EQUIPMENT
TOYOTA PRIUS 2006 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2006 350000 EQUIPMENT
TOYOTA PRIUS 2006 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2006 350000 EQUIPMENT
TOYOTA PRIUS 2005 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2005 350000 EQUIPMENT
TOYOTA PRIUS 2005 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2005 350000 EQUIPMENT
TOYOTA PRIUS 2004 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2004 350000 EQUIPMENT
TOYOTA PRIUS 2004 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2004 350000 EQUIPMENT
TOYOTA PRIUS 2003 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2003 350000 EQUIPMENT
TOYOTA PRIUS 2003 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2003 350000 EQUIPMENT
TOYOTA PRIUS 2002 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2002 350000 EQUIPMENT
TOYOTA PRIUS 2002 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2002 350000 EQUIPMENT
TOYOTA PRIUS 2001 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2001 350000 EQUIPMENT
TOYOTA PRIUS 2001 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TOYOTA PRIUS 2001 350000 EQUIPMENT

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-TT-0395-16) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.