TSB: TOYOTA 4RUNNER, AVALON, AVALON HYBRID, CAMRY, CAMRY HYBRID, COROLLA, HIGHLANDER, LAND CRUISER, MIRAI, PRIUS, PRIUS C, PRIUS PLUG-IN HYBRID, PRIUS V, RAV4, RAV4 EV, RAV4 HV, SEQUOIA, SIENNA, TACOMA, TUNDRA, VENZA, YARIS (2011–2016)

Bulletin T-TT-0392-16 REV — May 4, 2016

Bulletin Details

Bulletin IDT-TT-0392-16 REV
ManufacturerTOYOTA
Models4RUNNER, AVALON, AVALON HYBRID, CAMRY, CAMRY HYBRID, COROLLA, HIGHLANDER, LAND CRUISER, MIRAI, PRIUS, PRIUS C, PRIUS PLUG-IN HYBRID, PRIUS V, RAV4, RAV4 EV, RAV4 HV, SEQUOIA, SIENNA, TACOMA, TUNDRA, VENZA, YARIS
Model Years2011–2016
Date IssuedMay 4, 2016
Date Added to NHTSAJune 11, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected229 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X (LOLLIPOP) OR LATER.

Affected Vehicles

MakeModelYearComponent
TOYOTA 4RUNNER 2016 110000 ELECTRICAL SYSTEM
TOYOTA 4RUNNER 2016 350000 EQUIPMENT
TOYOTA 4RUNNER 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON 2016 110000 ELECTRICAL SYSTEM
TOYOTA AVALON 2016 350000 EQUIPMENT
TOYOTA AVALON 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON HYBRID 2016 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2016 350000 EQUIPMENT
TOYOTA CAMRY 2016 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY 2016 350000 EQUIPMENT
TOYOTA CAMRY 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2016 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2016 350000 EQUIPMENT
TOYOTA COROLLA 2016 110000 ELECTRICAL SYSTEM
TOYOTA COROLLA 2016 350000 EQUIPMENT
TOYOTA COROLLA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA HIGHLANDER 2016 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER 2016 350000 EQUIPMENT
TOYOTA HIGHLANDER 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA LAND CRUISER 2016 110000 ELECTRICAL SYSTEM
TOYOTA LAND CRUISER 2016 350000 EQUIPMENT
TOYOTA LAND CRUISER 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA MIRAI 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2016 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2016 350000 EQUIPMENT
TOYOTA PRIUS 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS C 2016 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2016 350000 EQUIPMENT
TOYOTA PRIUS C 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS V 2016 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2016 350000 EQUIPMENT
TOYOTA PRIUS V 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 HV 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SEQUOIA 2016 110000 ELECTRICAL SYSTEM
TOYOTA SEQUOIA 2016 350000 EQUIPMENT
TOYOTA SEQUOIA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SIENNA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TACOMA 2016 110000 ELECTRICAL SYSTEM
TOYOTA TACOMA 2016 350000 EQUIPMENT
TOYOTA TACOMA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TUNDRA 2016 110000 ELECTRICAL SYSTEM
TOYOTA TUNDRA 2016 350000 EQUIPMENT
TOYOTA TUNDRA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA VENZA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA YARIS 2016 110000 ELECTRICAL SYSTEM
TOYOTA YARIS 2016 350000 EQUIPMENT
TOYOTA YARIS 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA 4RUNNER 2015 110000 ELECTRICAL SYSTEM
TOYOTA 4RUNNER 2015 350000 EQUIPMENT
TOYOTA 4RUNNER 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON 2015 110000 ELECTRICAL SYSTEM
TOYOTA AVALON 2015 350000 EQUIPMENT
TOYOTA AVALON 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON HYBRID 2015 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2015 350000 EQUIPMENT
TOYOTA CAMRY 2015 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY 2015 350000 EQUIPMENT
TOYOTA CAMRY 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2015 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2015 350000 EQUIPMENT
TOYOTA COROLLA 2015 110000 ELECTRICAL SYSTEM
TOYOTA COROLLA 2015 350000 EQUIPMENT
TOYOTA COROLLA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA HIGHLANDER 2015 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER 2015 350000 EQUIPMENT
TOYOTA HIGHLANDER 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA LAND CRUISER 2015 110000 ELECTRICAL SYSTEM
TOYOTA LAND CRUISER 2015 350000 EQUIPMENT
TOYOTA LAND CRUISER 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2015 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2015 350000 EQUIPMENT
TOYOTA PRIUS 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS C 2015 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2015 350000 EQUIPMENT
TOYOTA PRIUS C 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS PLUG-IN HYBRID 2015 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS PLUG-IN HYBRID 2015 350000 EQUIPMENT
TOYOTA PRIUS V 2015 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2015 350000 EQUIPMENT
TOYOTA PRIUS V 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SEQUOIA 2015 110000 ELECTRICAL SYSTEM
TOYOTA SEQUOIA 2015 350000 EQUIPMENT
TOYOTA SEQUOIA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SIENNA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TACOMA 2015 110000 ELECTRICAL SYSTEM
TOYOTA TACOMA 2015 350000 EQUIPMENT
TOYOTA TACOMA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TUNDRA 2015 110000 ELECTRICAL SYSTEM
TOYOTA TUNDRA 2015 350000 EQUIPMENT
TOYOTA TUNDRA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA VENZA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA YARIS 2015 110000 ELECTRICAL SYSTEM
TOYOTA YARIS 2015 350000 EQUIPMENT
TOYOTA YARIS 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA 4RUNNER 2014 110000 ELECTRICAL SYSTEM
TOYOTA 4RUNNER 2014 350000 EQUIPMENT
TOYOTA 4RUNNER 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON 2014 110000 ELECTRICAL SYSTEM
TOYOTA AVALON 2014 350000 EQUIPMENT
TOYOTA AVALON 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON HYBRID 2014 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2014 350000 EQUIPMENT
TOYOTA CAMRY 2014 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY 2014 350000 EQUIPMENT
TOYOTA CAMRY 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2014 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2014 350000 EQUIPMENT
TOYOTA COROLLA 2014 110000 ELECTRICAL SYSTEM
TOYOTA COROLLA 2014 350000 EQUIPMENT
TOYOTA COROLLA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA HIGHLANDER 2014 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER 2014 350000 EQUIPMENT
TOYOTA HIGHLANDER 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA LAND CRUISER 2014 110000 ELECTRICAL SYSTEM
TOYOTA LAND CRUISER 2014 350000 EQUIPMENT
TOYOTA LAND CRUISER 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2014 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2014 350000 EQUIPMENT
TOYOTA PRIUS 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS C 2014 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2014 350000 EQUIPMENT
TOYOTA PRIUS C 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS PLUG-IN HYBRID 2014 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS PLUG-IN HYBRID 2014 350000 EQUIPMENT
TOYOTA PRIUS V 2014 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2014 350000 EQUIPMENT
TOYOTA PRIUS V 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 EV 2014 110000 ELECTRICAL SYSTEM
TOYOTA RAV4 EV 2014 350000 EQUIPMENT
TOYOTA RAV4 EV 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SEQUOIA 2014 110000 ELECTRICAL SYSTEM
TOYOTA SEQUOIA 2014 350000 EQUIPMENT
TOYOTA SEQUOIA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SIENNA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TACOMA 2014 110000 ELECTRICAL SYSTEM
TOYOTA TACOMA 2014 350000 EQUIPMENT
TOYOTA TACOMA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TUNDRA 2014 110000 ELECTRICAL SYSTEM
TOYOTA TUNDRA 2014 350000 EQUIPMENT
TOYOTA TUNDRA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA VENZA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA YARIS 2014 110000 ELECTRICAL SYSTEM
TOYOTA YARIS 2014 350000 EQUIPMENT
TOYOTA YARIS 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA 4RUNNER 2013 110000 ELECTRICAL SYSTEM
TOYOTA 4RUNNER 2013 350000 EQUIPMENT
TOYOTA 4RUNNER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON 2013 110000 ELECTRICAL SYSTEM
TOYOTA AVALON 2013 350000 EQUIPMENT
TOYOTA AVALON 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON HYBRID 2013 110000 ELECTRICAL SYSTEM
TOYOTA AVALON HYBRID 2013 350000 EQUIPMENT
TOYOTA CAMRY 2013 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY 2013 350000 EQUIPMENT
TOYOTA CAMRY 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2013 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2013 350000 EQUIPMENT
TOYOTA COROLLA 2013 110000 ELECTRICAL SYSTEM
TOYOTA COROLLA 2013 350000 EQUIPMENT
TOYOTA COROLLA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA HIGHLANDER 2013 110000 ELECTRICAL SYSTEM
TOYOTA HIGHLANDER 2013 350000 EQUIPMENT
TOYOTA HIGHLANDER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA LAND CRUISER 2013 110000 ELECTRICAL SYSTEM
TOYOTA LAND CRUISER 2013 350000 EQUIPMENT
TOYOTA LAND CRUISER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2013 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2013 350000 EQUIPMENT
TOYOTA PRIUS 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS C 2013 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2013 350000 EQUIPMENT
TOYOTA PRIUS C 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS PLUG-IN HYBRID 2013 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS PLUG-IN HYBRID 2013 350000 EQUIPMENT
TOYOTA PRIUS V 2013 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2013 350000 EQUIPMENT
TOYOTA PRIUS V 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 EV 2013 110000 ELECTRICAL SYSTEM
TOYOTA RAV4 EV 2013 350000 EQUIPMENT
TOYOTA RAV4 EV 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SEQUOIA 2013 110000 ELECTRICAL SYSTEM
TOYOTA SEQUOIA 2013 350000 EQUIPMENT
TOYOTA SEQUOIA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SIENNA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TACOMA 2013 110000 ELECTRICAL SYSTEM
TOYOTA TACOMA 2013 350000 EQUIPMENT
TOYOTA TACOMA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TUNDRA 2013 110000 ELECTRICAL SYSTEM
TOYOTA TUNDRA 2013 350000 EQUIPMENT
TOYOTA TUNDRA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA VENZA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA YARIS 2013 110000 ELECTRICAL SYSTEM
TOYOTA YARIS 2013 350000 EQUIPMENT
TOYOTA YARIS 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA 4RUNNER 2012 110000 ELECTRICAL SYSTEM
TOYOTA 4RUNNER 2012 350000 EQUIPMENT
TOYOTA 4RUNNER 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY 2012 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY 2012 350000 EQUIPMENT
TOYOTA CAMRY 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2012 110000 ELECTRICAL SYSTEM
TOYOTA CAMRY HYBRID 2012 350000 EQUIPMENT
TOYOTA PRIUS 2012 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS 2012 350000 EQUIPMENT
TOYOTA PRIUS 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS C 2012 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS C 2012 350000 EQUIPMENT
TOYOTA PRIUS C 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS PLUG-IN HYBRID 2012 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS PLUG-IN HYBRID 2012 350000 EQUIPMENT
TOYOTA PRIUS V 2012 110000 ELECTRICAL SYSTEM
TOYOTA PRIUS V 2012 350000 EQUIPMENT
TOYOTA PRIUS V 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 EV 2012 110000 ELECTRICAL SYSTEM
TOYOTA RAV4 EV 2012 350000 EQUIPMENT
TOYOTA RAV4 EV 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SIENNA 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA TACOMA 2012 110000 ELECTRICAL SYSTEM
TOYOTA TACOMA 2012 350000 EQUIPMENT
TOYOTA TACOMA 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA VENZA 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA YARIS 2012 110000 ELECTRICAL SYSTEM
TOYOTA YARIS 2012 350000 EQUIPMENT
TOYOTA YARIS 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SIENNA 2011 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-TT-0392-16 REV) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.