TSB: TOYOTA AVALON, AVALON HYBRID, CAMRY, CAMRY HYBRID, LAND CRUISER, PRIUS, PRIUS V, RAV4 EV, SEQUOIA, VENZA (2012–2015)

Bulletin T-SB-0108-15 Rev — September 30, 2016

Bulletin Details

Bulletin IDT-SB-0108-15 Rev
ManufacturerTOYOTA
ModelsAVALON, AVALON HYBRID, CAMRY, CAMRY HYBRID, LAND CRUISER, PRIUS, PRIUS V, RAV4 EV, SEQUOIA, VENZA
Model Years2012–2015
Date IssuedSeptember 30, 2016
Date Added to NHTSAAugust 14, 2017
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected81 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TSB: Revision Notice: Required Tools and Equipment has been updated to include a NEW USB Drive Map Update. Any Previous printed versions of this bulleting should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/A

Affected Vehicles

MakeModelYearComponent
TOYOTA LAND CRUISER 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA LAND CRUISER 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA LAND CRUISER 2015 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS 2015 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS V 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS V 2015 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS V 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA AVALON HYBRID 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON HYBRID 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA CAMRY 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA CAMRY HYBRID 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY HYBRID 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA LAND CRUISER 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA LAND CRUISER 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA LAND CRUISER 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS V 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS V 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS V 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA RAV4 EV 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 EV 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA RAV4 EV 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA VENZA 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA VENZA 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA VENZA 2014 353000 EQUIPMENT:ELECTRICAL
TOYOTA AVALON 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA AVALON 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA AVALON HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA AVALON HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON HYBRID 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA CAMRY 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA CAMRY HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY HYBRID 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA LAND CRUISER 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA LAND CRUISER 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA LAND CRUISER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS V 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS V 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS V 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA RAV4 EV 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 EV 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA RAV4 EV 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA SEQUOIA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA SEQUOIA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA SEQUOIA 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA VENZA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA VENZA 2013 353000 EQUIPMENT:ELECTRICAL
TOYOTA VENZA 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY 2012 353000 EQUIPMENT:ELECTRICAL
TOYOTA CAMRY 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY HYBRID 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA CAMRY HYBRID 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY HYBRID 2012 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA PRIUS 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2012 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS V 2012 353000 EQUIPMENT:ELECTRICAL
TOYOTA PRIUS V 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS V 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
TOYOTA RAV4 EV 2012 353000 EQUIPMENT:ELECTRICAL
TOYOTA RAV4 EV 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA RAV4 EV 2012 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-SB-0108-15 Rev) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.