TSB: TOYOTA 4RUNNER, AVALON, AVALON HYBRID, HIGHLANDER, HIGHLANDER HYBRID, PRIUS, PRIUS PRIME, PRIUS V, SEQUOIA, SIENNA, TACOMA, TUNDRA (2016–2017)
Bulletin T-SB-0103-16 — August 10, 2016
Bulletin Details
| Bulletin ID | T-SB-0103-16 |
| Manufacturer | TOYOTA |
| Models | 4RUNNER, AVALON, AVALON HYBRID, HIGHLANDER, HIGHLANDER HYBRID, PRIUS, PRIUS PRIME, PRIUS V, SEQUOIA, SIENNA, TACOMA, TUNDRA |
| Model Years | 2016–2017 |
| Date Issued | August 10, 2016 |
| Date Added to NHTSA | July 2, 2018 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 97 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
TSB: Some 2016 model year applicable vehicles equipped with Entune Audio (version 01013E) / Entune Audio Plus (version 010156 or 01015C) / Entune Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following c
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| TOYOTA | 4RUNNER | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | 4RUNNER | 2017 | 350000 EQUIPMENT |
| TOYOTA | AVALON | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | AVALON | 2017 | 350000 EQUIPMENT |
| TOYOTA | AVALON HYBRID | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | AVALON HYBRID | 2017 | 350000 EQUIPMENT |
| TOYOTA | HIGHLANDER | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | HIGHLANDER | 2017 | 350000 EQUIPMENT |
| TOYOTA | HIGHLANDER HYBRID | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | HIGHLANDER HYBRID | 2017 | 350000 EQUIPMENT |
| TOYOTA | PRIUS | 2017 | 350000 EQUIPMENT |
| TOYOTA | PRIUS | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | PRIUS PRIME | 2017 | 350000 EQUIPMENT |
| TOYOTA | PRIUS PRIME | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | PRIUS V | 2017 | 350000 EQUIPMENT |
| TOYOTA | PRIUS V | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SEQUOIA | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SEQUOIA | 2017 | 350000 EQUIPMENT |
| TOYOTA | SIENNA | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SIENNA | 2017 | 350000 EQUIPMENT |
| TOYOTA | TACOMA | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | TACOMA | 2017 | 350000 EQUIPMENT |
| TOYOTA | TUNDRA | 2017 | 350000 EQUIPMENT |
| TOYOTA | TUNDRA | 2017 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | 4RUNNER | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | 4RUNNER | 2016 | 350000 EQUIPMENT |
| TOYOTA | 4RUNNER | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | 4RUNNER | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | 4RUNNER | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | 4RUNNER | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | 4RUNNER | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | AVALON | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | AVALON | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | AVALON | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | AVALON | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | AVALON | 2016 | 350000 EQUIPMENT |
| TOYOTA | AVALON | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | AVALON | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | AVALON HYBRID | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | AVALON HYBRID | 2016 | 350000 EQUIPMENT |
| TOYOTA | AVALON HYBRID | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | AVALON HYBRID | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | AVALON HYBRID | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | AVALON HYBRID | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | AVALON HYBRID | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | HIGHLANDER | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | HIGHLANDER | 2016 | 350000 EQUIPMENT |
| TOYOTA | HIGHLANDER | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | HIGHLANDER | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | HIGHLANDER | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | HIGHLANDER | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | HIGHLANDER | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | HIGHLANDER HYBRID | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | HIGHLANDER HYBRID | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | HIGHLANDER HYBRID | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | HIGHLANDER HYBRID | 2016 | 350000 EQUIPMENT |
| TOYOTA | HIGHLANDER HYBRID | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | PRIUS | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | PRIUS | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | PRIUS | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | PRIUS | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | PRIUS | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | PRIUS | 2016 | 350000 EQUIPMENT |
| TOYOTA | PRIUS | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | PRIUS V | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | PRIUS V | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | PRIUS V | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | PRIUS V | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | PRIUS V | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | SEQUOIA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | SEQUOIA | 2016 | 350000 EQUIPMENT |
| TOYOTA | SEQUOIA | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SEQUOIA | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | SEQUOIA | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | SEQUOIA | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | SEQUOIA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | SIENNA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | SIENNA | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | SIENNA | 2016 | 350000 EQUIPMENT |
| TOYOTA | SIENNA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | SIENNA | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | SIENNA | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | SIENNA | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | TACOMA | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | TACOMA | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | TACOMA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | TACOMA | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | TACOMA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | TACOMA | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | TACOMA | 2016 | 350000 EQUIPMENT |
| TOYOTA | TUNDRA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | TUNDRA | 2016 | 353000 EQUIPMENT:ELECTRICAL |
| TOYOTA | TUNDRA | 2016 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| TOYOTA | TUNDRA | 2016 | 110000 ELECTRICAL SYSTEM |
| TOYOTA | TUNDRA | 2016 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| TOYOTA | TUNDRA | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| TOYOTA | TUNDRA | 2016 | 350000 EQUIPMENT |
Related TOYOTA Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-SB-0103-16) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.