TSB: TOYOTA 4RUNNER, AVALON, CAMRY, CAMRY HYBRID, COROLLA, HIGHLANDER, HIGHLANDER HYBRID, PRIUS, PRIUS C, PRIUS PLUG-IN HYBRID, PRIUS V, RAV4, TACOMA, VENZA (2012–2015)

Bulletin T-SB-0101-15_Obs — December 18, 2019

Bulletin Details

Bulletin IDT-SB-0101-15_Obs
ManufacturerTOYOTA
Models4RUNNER, AVALON, CAMRY, CAMRY HYBRID, COROLLA, HIGHLANDER, HIGHLANDER HYBRID, PRIUS, PRIUS C, PRIUS PLUG-IN HYBRID, PRIUS V, RAV4, TACOMA, VENZA
Model Years2012–2015
Date IssuedDecember 18, 2019
Date Added to NHTSAJanuary 13, 2020
ComponentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Vehicles Affected70 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.

Affected Vehicles

MakeModelYearComponent
TOYOTA PRIUS 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS PLUG-IN HYBRID 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS PLUG-IN HYBRID 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS V 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS V 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA CAMRY 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA CAMRY HYBRID 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA CAMRY HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS C 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS C 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS PLUG-IN HYBRID 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS PLUG-IN HYBRID 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS V 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS V 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA VENZA 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA VENZA 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA 4RUNNER 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA 4RUNNER 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA AVALON 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA CAMRY 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY HYBRID 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA COROLLA 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA COROLLA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA HIGHLANDER 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA HIGHLANDER 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA HIGHLANDER HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA HIGHLANDER HYBRID 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS C 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS C 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS PLUG-IN HYBRID 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS PLUG-IN HYBRID 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS V 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS V 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA RAV4 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA RAV4 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA TACOMA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA TACOMA 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA VENZA 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA VENZA 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA 4RUNNER 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA 4RUNNER 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA CAMRY 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA CAMRY 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA CAMRY HYBRID 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA CAMRY HYBRID 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA COROLLA 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA COROLLA 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS C 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS C 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS PLUG-IN HYBRID 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS PLUG-IN HYBRID 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS V 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA PRIUS V 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA RAV4 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA RAV4 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA TACOMA 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA TACOMA 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-SB-0101-15_Obs) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.