TSB: TOYOTA 4RUNNER, AVALON, AVALON HYBRID, HIGHLANDER, HIGHLANDER HYBRID, PRIUS V, SEQUOIA, SIENNA, TACOMA, TUNDRA, VENZA (2014–2015)

Bulletin T-SB-0035-16 — May 11, 2016

Bulletin Details

Bulletin IDT-SB-0035-16
ManufacturerTOYOTA
Models4RUNNER, AVALON, AVALON HYBRID, HIGHLANDER, HIGHLANDER HYBRID, PRIUS V, SEQUOIA, SIENNA, TACOMA, TUNDRA, VENZA
Model Years2014–2015
Date IssuedMay 11, 2016
Date Added to NHTSAJune 11, 2018
ComponentEQUIPMENT
Vehicles Affected62 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TSB: SOME 2014 MODEL YEAR APPLICABLE VEHICLES EQUIPPED WITH ENTUNE? AUDIO (VERSION 010169) / ENTUNE? AUDIO PLUS (VERSION 010171) / ENTUNE? PREMIUM AUDIO (VERSION 010185) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS.

Affected Vehicles

MakeModelYearComponent
TOYOTA 4RUNNER 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA 4RUNNER 2015 350000 EQUIPMENT
TOYOTA 4RUNNER 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA 4RUNNER 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA AVALON 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA AVALON 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA AVALON 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA AVALON 2015 350000 EQUIPMENT
TOYOTA AVALON HYBRID 2015 350000 EQUIPMENT
TOYOTA AVALON HYBRID 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA HIGHLANDER 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA HIGHLANDER 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA HIGHLANDER 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA HIGHLANDER 2015 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA HIGHLANDER HYBRID 2015 350000 EQUIPMENT
TOYOTA PRIUS V 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA PRIUS V 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA PRIUS V 2015 350000 EQUIPMENT
TOYOTA PRIUS V 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA SEQUOIA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA SEQUOIA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA SEQUOIA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA SEQUOIA 2015 350000 EQUIPMENT
TOYOTA SIENNA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA SIENNA 2015 350000 EQUIPMENT
TOYOTA SIENNA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA SIENNA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TACOMA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TACOMA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA TACOMA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TACOMA 2015 350000 EQUIPMENT
TOYOTA TUNDRA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TUNDRA 2015 350000 EQUIPMENT
TOYOTA TUNDRA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TUNDRA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA VENZA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA VENZA 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA VENZA 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA VENZA 2015 350000 EQUIPMENT
TOYOTA 4RUNNER 2014 350000 EQUIPMENT
TOYOTA 4RUNNER 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA 4RUNNER 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA 4RUNNER 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA HIGHLANDER 2014 350000 EQUIPMENT
TOYOTA HIGHLANDER 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA HIGHLANDER 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA HIGHLANDER 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA HIGHLANDER HYBRID 2014 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA SEQUOIA 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA SEQUOIA 2014 350000 EQUIPMENT
TOYOTA SEQUOIA 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA SEQUOIA 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TACOMA 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TACOMA 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TACOMA 2014 350000 EQUIPMENT
TOYOTA TACOMA 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA TUNDRA 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TOYOTA TUNDRA 2014 350000 EQUIPMENT
TOYOTA TUNDRA 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TOYOTA TUNDRA 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-SB-0035-16) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.