TSB: TOYOTA 4RUNNER, 86, BZ4X, CAMRY HYBRID, COROLLA, COROLLA CROSS, COROLLA CROSS HYBRID, COROLLA HATCHBACK, COROLLA HYBRID, CROWN, GR COROLLA, GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID, HIGHLANDER, HIGHLANDER HYBRID, LAND CRUISER, MIRAI, PRIUS, PRIUS PRIME, RAV4, RAV4 HYBRID, RAV4 PRIME, SEQUOIA HYBRID, SIENNA HYBRID, SUPRA, TACOMA, TACOMA HYBRID, TUNDRA, TUNDRA HYBRID (2025)
Bulletin T-SB-0004-24 — February 6, 2024
Bulletin Details
| Bulletin ID | T-SB-0004-24 |
| Manufacturer | TOYOTA |
| Models | 4RUNNER, 86, BZ4X, CAMRY HYBRID, COROLLA, COROLLA CROSS, COROLLA CROSS HYBRID, COROLLA HATCHBACK, COROLLA HYBRID, CROWN, GR COROLLA, GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID, HIGHLANDER, HIGHLANDER HYBRID, LAND CRUISER, MIRAI, PRIUS, PRIUS PRIME, RAV4, RAV4 HYBRID, RAV4 PRIME, SEQUOIA HYBRID, SIENNA HYBRID, SUPRA, TACOMA, TACOMA HYBRID, TUNDRA, TUNDRA HYBRID |
| Model Years | 2025 |
| Date Issued | February 6, 2024 |
| Date Added to NHTSA | March 18, 2024 |
| Component | EQUIPMENT |
| Vehicles Affected | 29 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
TSB: 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| TOYOTA | 4RUNNER | 2025 | 350000 EQUIPMENT |
| TOYOTA | 86 | 2025 | 350000 EQUIPMENT |
| TOYOTA | BZ4X | 2025 | 350000 EQUIPMENT |
| TOYOTA | CAMRY HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | COROLLA | 2025 | 350000 EQUIPMENT |
| TOYOTA | COROLLA CROSS | 2025 | 350000 EQUIPMENT |
| TOYOTA | COROLLA CROSS HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | COROLLA HATCHBACK | 2025 | 350000 EQUIPMENT |
| TOYOTA | COROLLA HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | CROWN | 2025 | 350000 EQUIPMENT |
| TOYOTA | GR COROLLA | 2025 | 350000 EQUIPMENT |
| TOYOTA | GRAND HIGHLANDER | 2025 | 350000 EQUIPMENT |
| TOYOTA | GRAND HIGHLANDER HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | HIGHLANDER | 2025 | 350000 EQUIPMENT |
| TOYOTA | HIGHLANDER HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | LAND CRUISER | 2025 | 350000 EQUIPMENT |
| TOYOTA | MIRAI | 2025 | 350000 EQUIPMENT |
| TOYOTA | PRIUS | 2025 | 350000 EQUIPMENT |
| TOYOTA | PRIUS PRIME | 2025 | 350000 EQUIPMENT |
| TOYOTA | RAV4 | 2025 | 350000 EQUIPMENT |
| TOYOTA | RAV4 HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | RAV4 PRIME | 2025 | 350000 EQUIPMENT |
| TOYOTA | SEQUOIA HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | SIENNA HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | SUPRA | 2025 | 350000 EQUIPMENT |
| TOYOTA | TACOMA | 2025 | 350000 EQUIPMENT |
| TOYOTA | TACOMA HYBRID | 2025 | 350000 EQUIPMENT |
| TOYOTA | TUNDRA | 2025 | 350000 EQUIPMENT |
| TOYOTA | TUNDRA HYBRID | 2025 | 350000 EQUIPMENT |
Related TOYOTA Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-SB-0004-24) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.