TSB: TOYOTA 4RUNNER, 86, BZ4X, CAMRY HYBRID, COROLLA, COROLLA CROSS, COROLLA CROSS HYBRID, COROLLA HATCHBACK, COROLLA HYBRID, CROWN, GR COROLLA, GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID, HIGHLANDER, HIGHLANDER HYBRID, LAND CRUISER, MIRAI, PRIUS, PRIUS PRIME, RAV4, RAV4 HYBRID, RAV4 PRIME, SEQUOIA HYBRID, SIENNA HYBRID, SUPRA, TACOMA, TACOMA HYBRID, TUNDRA, TUNDRA HYBRID (2025)

Bulletin T-SB-0004-24 — February 6, 2024

Bulletin Details

Bulletin IDT-SB-0004-24
ManufacturerTOYOTA
Models4RUNNER, 86, BZ4X, CAMRY HYBRID, COROLLA, COROLLA CROSS, COROLLA CROSS HYBRID, COROLLA HATCHBACK, COROLLA HYBRID, CROWN, GR COROLLA, GRAND HIGHLANDER, GRAND HIGHLANDER HYBRID, HIGHLANDER, HIGHLANDER HYBRID, LAND CRUISER, MIRAI, PRIUS, PRIUS PRIME, RAV4, RAV4 HYBRID, RAV4 PRIME, SEQUOIA HYBRID, SIENNA HYBRID, SUPRA, TACOMA, TACOMA HYBRID, TUNDRA, TUNDRA HYBRID
Model Years2025
Date IssuedFebruary 6, 2024
Date Added to NHTSAMarch 18, 2024
ComponentEQUIPMENT
Vehicles Affected29 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TSB: 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During

Affected Vehicles

MakeModelYearComponent
TOYOTA 4RUNNER 2025 350000 EQUIPMENT
TOYOTA 86 2025 350000 EQUIPMENT
TOYOTA BZ4X 2025 350000 EQUIPMENT
TOYOTA CAMRY HYBRID 2025 350000 EQUIPMENT
TOYOTA COROLLA 2025 350000 EQUIPMENT
TOYOTA COROLLA CROSS 2025 350000 EQUIPMENT
TOYOTA COROLLA CROSS HYBRID 2025 350000 EQUIPMENT
TOYOTA COROLLA HATCHBACK 2025 350000 EQUIPMENT
TOYOTA COROLLA HYBRID 2025 350000 EQUIPMENT
TOYOTA CROWN 2025 350000 EQUIPMENT
TOYOTA GR COROLLA 2025 350000 EQUIPMENT
TOYOTA GRAND HIGHLANDER 2025 350000 EQUIPMENT
TOYOTA GRAND HIGHLANDER HYBRID 2025 350000 EQUIPMENT
TOYOTA HIGHLANDER 2025 350000 EQUIPMENT
TOYOTA HIGHLANDER HYBRID 2025 350000 EQUIPMENT
TOYOTA LAND CRUISER 2025 350000 EQUIPMENT
TOYOTA MIRAI 2025 350000 EQUIPMENT
TOYOTA PRIUS 2025 350000 EQUIPMENT
TOYOTA PRIUS PRIME 2025 350000 EQUIPMENT
TOYOTA RAV4 2025 350000 EQUIPMENT
TOYOTA RAV4 HYBRID 2025 350000 EQUIPMENT
TOYOTA RAV4 PRIME 2025 350000 EQUIPMENT
TOYOTA SEQUOIA HYBRID 2025 350000 EQUIPMENT
TOYOTA SIENNA HYBRID 2025 350000 EQUIPMENT
TOYOTA SUPRA 2025 350000 EQUIPMENT
TOYOTA TACOMA 2025 350000 EQUIPMENT
TOYOTA TACOMA HYBRID 2025 350000 EQUIPMENT
TOYOTA TUNDRA 2025 350000 EQUIPMENT
TOYOTA TUNDRA HYBRID 2025 350000 EQUIPMENT

Related TOYOTA Recalls

CampaignModelYearComponentSummary
TUNDRA 2024 ENGINE AND ENGINE COOLING:ENGINE:HARD... Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 T...
4RUNNER 2026 EQUIPMENT:OTHER:LABELS Gulf States Toyota, Inc. (GST) is recalling certain 2026 4Runner vehicles. Th...
RAV4 2025 SEATS:CRITICAL FASTENERS Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 R...
COROLLA CROSS HYBRID 2023 BACK OVER PREVENTION:WARNINGS:EXTERNA... Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2...
COROLLA CROSS HYBRID 2024 BACK OVER PREVENTION:WARNINGS:EXTERNA... Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (T-SB-0004-24) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.