TSB: JAGUAR F-TYPE, XF, XJ (2010–2016)

Bulletin SSM72486 — October 29, 2015

Bulletin Details

Bulletin IDSSM72486
ManufacturerJAGUAR
ModelsF-TYPE, XF, XJ
Model Years2010–2016
Date IssuedOctober 29, 2015
Date Added to NHTSAApril 10, 2017
ComponentELECTRICAL SYSTEM
Vehicles Affected57 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM

Affected Vehicles

MakeModelYearComponent
JAGUAR F-TYPE 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR F-TYPE 2016 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR F-TYPE 2016 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR F-TYPE 2016 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2016 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XF 2016 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2016 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR XF 2016 110000 ELECTRICAL SYSTEM
JAGUAR XF 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2016 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2016 110000 ELECTRICAL SYSTEM
JAGUAR XJ 2016 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR XJ 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR F-TYPE 2015 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2015 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR F-TYPE 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR F-TYPE 2015 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR F-TYPE 2015 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2015 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2015 110000 ELECTRICAL SYSTEM
JAGUAR XJ 2015 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR XJ 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2015 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2014 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR F-TYPE 2014 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR F-TYPE 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR F-TYPE 2014 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2014 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2014 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2014 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2014 110000 ELECTRICAL SYSTEM
JAGUAR XJ 2014 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR XJ 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2013 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR XJ 2013 110000 ELECTRICAL SYSTEM
JAGUAR XJ 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2013 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2013 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2012 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2012 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2012 110000 ELECTRICAL SYSTEM
JAGUAR XJ 2012 116000 ELECTRICAL SYSTEM:IGNITION
JAGUAR XJ 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2011 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2011 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2010 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
JAGUAR XJ 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XJ 2010 353000 EQUIPMENT:ELECTRICAL

Related JAGUAR Recalls

CampaignModelYearComponentSummary
F-PACE 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2024 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JAGUAR dealer. Bring this bulletin ID (SSM72486) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.