TSB: JAGUAR JAGUAR, XF (2009–2015)

Bulletin SSM72000 — September 30, 2014

Bulletin Details

Bulletin IDSSM72000
ManufacturerJAGUAR
ModelsJAGUAR, XF
Model Years2009–2015
Date IssuedSeptember 30, 2014
Date Added to NHTSAFebruary 6, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected22 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE. THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE ""RADAR SENSOR BLOCKED? ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, ?FORWAR

Affected Vehicles

MakeModelYearComponent
JAGUAR XF 2015 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
JAGUAR XF 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2014 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
JAGUAR XF 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2013 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
JAGUAR XF 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2012 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
JAGUAR XF 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2011 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
JAGUAR XF 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2010 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
JAGUAR XF 2009 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
JAGUAR XF 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JAGUAR XF 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR JAGUAR 110000 ELECTRICAL SYSTEM

Related JAGUAR Recalls

CampaignModelYearComponentSummary
F-PACE 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2024 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JAGUAR dealer. Bring this bulletin ID (SSM72000) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.