TSB: JAGUAR F-TYPE, JAGUAR, XF, XJ, XK (1997–2023)

Bulletin SSM71838 — May 14, 2014

Bulletin Details

Bulletin IDSSM71838
ManufacturerJAGUAR
ModelsF-TYPE, JAGUAR, XF, XJ, XK
Model Years1997–2023
Date IssuedMay 14, 2014
Date Added to NHTSAFebruary 6, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected109 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"ISSUE:- CUSTOMERS HAVE REPORTED THAT THE DIMMING OF INTERIOR ILLUMINATION, MANUAL ADJUSTMENT OF ILLUMINATION AND NIGHT TIME MODE SWITCHING OF SATELLITE NAVIGATION DOES NOT FUNCTION CORRECTLY. CAUSE:- THE FUNCTIONALITY OF THE INSTRUME

Affected Vehicles

MakeModelYearComponent
JAGUAR F-TYPE 2023 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2023 120000 EXTERIOR LIGHTING
JAGUAR XF 2023 110000 ELECTRICAL SYSTEM
JAGUAR XF 2023 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2022 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2022 120000 EXTERIOR LIGHTING
JAGUAR XF 2022 110000 ELECTRICAL SYSTEM
JAGUAR XF 2022 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2021 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2021 120000 EXTERIOR LIGHTING
JAGUAR XF 2021 110000 ELECTRICAL SYSTEM
JAGUAR XF 2021 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2020 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2020 120000 EXTERIOR LIGHTING
JAGUAR XF 2020 110000 ELECTRICAL SYSTEM
JAGUAR XF 2020 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2019 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2019 120000 EXTERIOR LIGHTING
JAGUAR XF 2019 110000 ELECTRICAL SYSTEM
JAGUAR XF 2019 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2018 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2018 120000 EXTERIOR LIGHTING
JAGUAR XF 2018 110000 ELECTRICAL SYSTEM
JAGUAR XF 2018 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2017 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2017 120000 EXTERIOR LIGHTING
JAGUAR XF 2017 110000 ELECTRICAL SYSTEM
JAGUAR XF 2017 120000 EXTERIOR LIGHTING
JAGUAR XK 2017 110000 ELECTRICAL SYSTEM
JAGUAR XK 2017 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2016 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2016 120000 EXTERIOR LIGHTING
JAGUAR XF 2016 110000 ELECTRICAL SYSTEM
JAGUAR XF 2016 120000 EXTERIOR LIGHTING
JAGUAR XK 2016 110000 ELECTRICAL SYSTEM
JAGUAR XK 2016 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2015 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2015 120000 EXTERIOR LIGHTING
JAGUAR XF 2015 110000 ELECTRICAL SYSTEM
JAGUAR XF 2015 120000 EXTERIOR LIGHTING
JAGUAR XK 2015 110000 ELECTRICAL SYSTEM
JAGUAR XK 2015 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2014 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2014 120000 EXTERIOR LIGHTING
JAGUAR XF 2014 330000 INTERIOR LIGHTING
JAGUAR XF 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2014 110000 ELECTRICAL SYSTEM
JAGUAR XF 2014 120000 EXTERIOR LIGHTING
JAGUAR XK 2014 110000 ELECTRICAL SYSTEM
JAGUAR XK 2014 120000 EXTERIOR LIGHTING
JAGUAR F-TYPE 2013 110000 ELECTRICAL SYSTEM
JAGUAR F-TYPE 2013 120000 EXTERIOR LIGHTING
JAGUAR XF 2013 330000 INTERIOR LIGHTING
JAGUAR XF 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2013 110000 ELECTRICAL SYSTEM
JAGUAR XF 2013 120000 EXTERIOR LIGHTING
JAGUAR XK 2013 110000 ELECTRICAL SYSTEM
JAGUAR XK 2013 120000 EXTERIOR LIGHTING
JAGUAR XF 2012 330000 INTERIOR LIGHTING
JAGUAR XF 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2012 110000 ELECTRICAL SYSTEM
JAGUAR XF 2012 120000 EXTERIOR LIGHTING
JAGUAR XK 2012 110000 ELECTRICAL SYSTEM
JAGUAR XK 2012 120000 EXTERIOR LIGHTING
JAGUAR XF 2011 330000 INTERIOR LIGHTING
JAGUAR XF 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2011 110000 ELECTRICAL SYSTEM
JAGUAR XF 2011 120000 EXTERIOR LIGHTING
JAGUAR XK 2011 110000 ELECTRICAL SYSTEM
JAGUAR XK 2011 120000 EXTERIOR LIGHTING
JAGUAR XF 2010 330000 INTERIOR LIGHTING
JAGUAR XF 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2010 110000 ELECTRICAL SYSTEM
JAGUAR XF 2010 120000 EXTERIOR LIGHTING
JAGUAR XK 2010 110000 ELECTRICAL SYSTEM
JAGUAR XK 2010 120000 EXTERIOR LIGHTING
JAGUAR XF 2009 330000 INTERIOR LIGHTING
JAGUAR XF 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAGUAR XF 2009 110000 ELECTRICAL SYSTEM
JAGUAR XF 2009 120000 EXTERIOR LIGHTING
JAGUAR XK 2009 110000 ELECTRICAL SYSTEM
JAGUAR XK 2009 120000 EXTERIOR LIGHTING
JAGUAR XK 2008 110000 ELECTRICAL SYSTEM
JAGUAR XK 2008 120000 EXTERIOR LIGHTING
JAGUAR XK 2007 110000 ELECTRICAL SYSTEM
JAGUAR XK 2007 120000 EXTERIOR LIGHTING
JAGUAR XK 2006 110000 ELECTRICAL SYSTEM
JAGUAR XK 2006 120000 EXTERIOR LIGHTING
JAGUAR XK 2005 110000 ELECTRICAL SYSTEM
JAGUAR XK 2005 120000 EXTERIOR LIGHTING
JAGUAR XK 2004 110000 ELECTRICAL SYSTEM
JAGUAR XK 2004 120000 EXTERIOR LIGHTING
JAGUAR XK 2003 110000 ELECTRICAL SYSTEM
JAGUAR XK 2003 120000 EXTERIOR LIGHTING
JAGUAR XK 2002 110000 ELECTRICAL SYSTEM
JAGUAR XK 2002 120000 EXTERIOR LIGHTING
JAGUAR XK 2001 110000 ELECTRICAL SYSTEM
JAGUAR XK 2001 120000 EXTERIOR LIGHTING
JAGUAR XK 2000 110000 ELECTRICAL SYSTEM
JAGUAR XK 2000 120000 EXTERIOR LIGHTING
JAGUAR XK 1999 110000 ELECTRICAL SYSTEM
JAGUAR XK 1999 120000 EXTERIOR LIGHTING
JAGUAR XK 1998 110000 ELECTRICAL SYSTEM
JAGUAR XK 1998 120000 EXTERIOR LIGHTING
JAGUAR XK 1997 110000 ELECTRICAL SYSTEM
JAGUAR XK 1997 120000 EXTERIOR LIGHTING
JAGUAR JAGUAR 330000 INTERIOR LIGHTING
JAGUAR XJ 110000 ELECTRICAL SYSTEM
JAGUAR XJ 120000 EXTERIOR LIGHTING

Related JAGUAR Recalls

CampaignModelYearComponentSummary
F-PACE 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2024 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JAGUAR dealer. Bring this bulletin ID (SSM71838) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.