TSB: JAGUAR F-TYPE, JAGUAR, S-TYPE, X-TYPE, XF, XJ, XK (1997–2023)

Bulletin SSM71361 — May 28, 2014

Bulletin Details

Bulletin IDSSM71361
ManufacturerJAGUAR
ModelsF-TYPE, JAGUAR, S-TYPE, X-TYPE, XF, XJ, XK
Model Years1997–2023
Date IssuedMay 28, 2014
Date Added to NHTSAJanuary 9, 2023
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected177 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"ISSUE: DA-DONGLE/DA-VINA/DA-ST512 - J2534 VEHICLE COMMUNICATION INTERFACE DEVICE (VCI) SOFTWARE REQUIRES UPDATING TO THE LATEST LEVEL. DA J2534 SOFTWARE DRIVER LEVEL ? V4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THI

Affected Vehicles

MakeModelYearComponent
JAGUAR F-TYPE 2023 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2023 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2022 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2021 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2020 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2019 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2019 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2018 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2018 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2017 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2017 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2016 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2016 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2015 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XF 2015 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2015 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR F-TYPE 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR F-TYPE 2014 353000 EQUIPMENT:ELECTRICAL
JAGUAR F-TYPE 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XF 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XF 2014 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2014 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2014 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XF 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XF 2013 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2013 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2013 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XF 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XF 2012 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2012 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2012 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XF 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XF 2011 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2011 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2011 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XF 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XF 2010 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2010 353000 EQUIPMENT:ELECTRICAL
JAGUAR XJ 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2010 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XF 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XF 2009 353000 EQUIPMENT:ELECTRICAL
JAGUAR XF 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2009 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR S-TYPE 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2008 353000 EQUIPMENT:ELECTRICAL
JAGUAR X-TYPE 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2008 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR S-TYPE 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2007 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR X-TYPE 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2007 353000 EQUIPMENT:ELECTRICAL
JAGUAR X-TYPE 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2007 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR S-TYPE 2006 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2006 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR X-TYPE 2006 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2006 353000 EQUIPMENT:ELECTRICAL
JAGUAR X-TYPE 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2006 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2006 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 2006 353000 EQUIPMENT:ELECTRICAL
JAGUAR XK 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR S-TYPE 2005 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2005 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR X-TYPE 2005 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2005 353000 EQUIPMENT:ELECTRICAL
JAGUAR X-TYPE 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2005 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2005 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2004 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2004 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR X-TYPE 2004 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2004 353000 EQUIPMENT:ELECTRICAL
JAGUAR X-TYPE 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2004 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2004 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2003 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2003 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR X-TYPE 2003 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2003 353000 EQUIPMENT:ELECTRICAL
JAGUAR X-TYPE 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2003 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2003 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2002 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2002 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2002 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR X-TYPE 2002 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR X-TYPE 2002 353000 EQUIPMENT:ELECTRICAL
JAGUAR X-TYPE 2002 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2002 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2002 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2002 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2001 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2001 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2001 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR X-TYPE 2001 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2001 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2001 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2001 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2000 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 2000 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 2000 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 2000 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 2000 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 2000 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 1999 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR S-TYPE 1999 353000 EQUIPMENT:ELECTRICAL
JAGUAR S-TYPE 1999 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XJ 1999 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 1999 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 1999 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 1998 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XJ 1998 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAGUAR XK 1998 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR XK 1997 118000 ELECTRICAL SYSTEM:SOFTWARE
JAGUAR JAGUAR 118000 ELECTRICAL SYSTEM:SOFTWARE

Related JAGUAR Recalls

CampaignModelYearComponentSummary
F-PACE 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2024 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JAGUAR dealer. Bring this bulletin ID (SSM71361) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.