TSB: LAND ROVER LAND ROVER, LR3, LR4, RANGE ROVER, RANGE ROVER SPORT (2005–2018)

Bulletin SSM69158 — October 30, 2013

Bulletin Details

Bulletin IDSSM69158
ManufacturerLAND ROVER
ModelsLAND ROVER, LR3, LR4, RANGE ROVER, RANGE ROVER SPORT
Model Years2005–2018
Date IssuedOctober 30, 2013
Date Added to NHTSAJuly 16, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected57 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"ISSUE: A CUSTOMER MAY REPORT A CONCERN OF NO SOUND FROM THE AUDIO SYSTEM, EVEN WHEN THE VOLUME IS TURNED UP. THE AUDIO/VIDEO BUTTON ON TOUCH-SCREEN HOME PAGE MAY ALSO BE GREYED OUT. CAUSE: ONE OF THE MODULES SITUATED ON THE MOST BUS, SU

Affected Vehicles

MakeModelYearComponent
LAND ROVER RANGE ROVER 2018 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2018 350000 EQUIPMENT
LAND ROVER RANGE ROVER 2017 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2017 350000 EQUIPMENT
LAND ROVER RANGE ROVER 2016 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2016 350000 EQUIPMENT
LAND ROVER RANGE ROVER 2015 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2015 350000 EQUIPMENT
LAND ROVER LR4 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER LR4 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER 2014 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2014 350000 EQUIPMENT
LAND ROVER LR4 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER LR4 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER 2013 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2013 350000 EQUIPMENT
LAND ROVER LR4 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER LR4 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2012 350000 EQUIPMENT
LAND ROVER LR4 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER LR4 2011 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2011 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2011 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER LR4 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER LR4 2010 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2010 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2010 350000 EQUIPMENT
LAND ROVER LR3 2009 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2009 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2009 350000 EQUIPMENT
LAND ROVER LR3 2008 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2008 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2008 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER LR3 2007 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2007 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2007 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER 2006 350000 EQUIPMENT
LAND ROVER RANGE ROVER SPORT 2006 118000 ELECTRICAL SYSTEM:SOFTWARE
LAND ROVER RANGE ROVER SPORT 2006 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LAND ROVER RANGE ROVER SPORT 2005 350000 EQUIPMENT
LAND ROVER LAND ROVER 110000 ELECTRICAL SYSTEM
LAND ROVER LAND ROVER 110000 ELECTRICAL SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LAND ROVER dealer. Bring this bulletin ID (SSM69158) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.