TSB: FORD BRONCO (2021–2024)

Bulletin SSM 52197 — January 23, 2024

Bulletin Details

Bulletin IDSSM 52197
ManufacturerFORD
ModelsBRONCO
Model Years2021–2024
Date IssuedJanuary 23, 2024
Date Added to NHTSAJanuary 30, 2024
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2021-2024 Bronco vehicles equipped with 4x4 with part time engagement and built on or before 12-Jan-2024 may exhibit a condition of the vehicle being stuck in neutral tow mode. This may be due to a concern with the all-wheel drive (AWD

Affected Vehicles

MakeModelYearComponent
FORD BRONCO 2024 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD BRONCO 2024 200000 WHEELS
FORD BRONCO 2024 980000 UNKNOWN OR OTHER
FORD BRONCO 2023 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD BRONCO 2023 200000 WHEELS
FORD BRONCO 2023 980000 UNKNOWN OR OTHER
FORD BRONCO 2022 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD BRONCO 2022 200000 WHEELS
FORD BRONCO 2022 980000 UNKNOWN OR OTHER
FORD BRONCO 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD BRONCO 2021 200000 WHEELS
FORD BRONCO 2021 980000 UNKNOWN OR OTHER

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 52197) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.