TSB: FORD F-250 SD, F-350 SD, F-450 SD, F-650 SD, F-750 SD (2024)

Bulletin SSM 52171 — January 10, 2024

Bulletin Details

Bulletin IDSSM 52171
ManufacturerFORD
ModelsF-250 SD, F-350 SD, F-450 SD, F-650 SD, F-750 SD
Model Years2024
Date IssuedJanuary 10, 2024
Date Added to NHTSAJanuary 17, 2024
ComponentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Vehicles Affected10 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

2024 F-Super Duty pickup vehicles are equipped with an all-new box cleat plate that is not compatible with the removable locking box cleat accessories. Customers seeking to use the removable locking box cleat accessories can order them from

Affected Vehicles

MakeModelYearComponent
FORD F-250 SD 2024 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-250 SD 2024 980000 UNKNOWN OR OTHER
FORD F-350 SD 2024 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-350 SD 2024 980000 UNKNOWN OR OTHER
FORD F-450 SD 2024 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-450 SD 2024 980000 UNKNOWN OR OTHER
FORD F-650 SD 2024 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-650 SD 2024 980000 UNKNOWN OR OTHER
FORD F-750 SD 2024 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-750 SD 2024 980000 UNKNOWN OR OTHER

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 52171) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.