TSB: FORD AVIATOR, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD (2020–2022)

Bulletin SSM 50388 — January 12, 2022

Bulletin Details

Bulletin IDSSM 50388
ManufacturerFORD
ModelsAVIATOR, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD
Model Years2020–2022
Date IssuedJanuary 12, 2022
Date Added to NHTSAFebruary 3, 2022
ComponentELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicles Affected80 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image pr

Affected Vehicles

MakeModelYearComponent
LINCOLN AVIATOR 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
LINCOLN AVIATOR 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
LINCOLN AVIATOR 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
LINCOLN AVIATOR 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD EXPLORER 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD EXPLORER 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD EXPLORER 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD EXPLORER 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-150 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-150 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-150 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-150 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-250 SD 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-250 SD 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-250 SD 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-250 SD 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-350 SD 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-350 SD 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-350 SD 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-350 SD 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-450 SD 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-450 SD 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-550 SD 2022 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-550 SD 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-550 SD 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-550 SD 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
LINCOLN AVIATOR 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN AVIATOR 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
LINCOLN AVIATOR 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
LINCOLN AVIATOR 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD EXPLORER 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD EXPLORER 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD EXPLORER 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD EXPLORER 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-150 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-150 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-150 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-150 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-250 SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-250 SD 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-250 SD 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-250 SD 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-350 SD 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-350 SD 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-350 SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-350 SD 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-450 SD 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-550 SD 2021 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-550 SD 2021 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-550 SD 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-550 SD 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN AVIATOR 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LINCOLN AVIATOR 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
LINCOLN AVIATOR 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
LINCOLN AVIATOR 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD EXPLORER 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD EXPLORER 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD EXPLORER 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD EXPLORER 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-250 SD 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-250 SD 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-250 SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-250 SD 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-350 SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-350 SD 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-350 SD 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-350 SD 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-450 SD 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-450 SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-550 SD 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD F-550 SD 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
FORD F-550 SD 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORD F-550 SD 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 50388) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.