TSB: FORD AVIATOR, CONTINENTAL, CORSAIR, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FUSION, FUSION ENERGI, FUSION HYBRID, MKC, MKX, MKZ, MKZ HYBRID, MUSTANG, NAUTILUS, NAVIGATOR, RANGER (2018–2021)

Bulletin SSM 50346 — December 14, 2021

Bulletin Details

Bulletin IDSSM 50346
ManufacturerFORD
ModelsAVIATOR, CONTINENTAL, CORSAIR, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FUSION, FUSION ENERGI, FUSION HYBRID, MKC, MKX, MKZ, MKZ HYBRID, MUSTANG, NAUTILUS, NAVIGATOR, RANGER
Model Years2018–2021
Date IssuedDecember 14, 2021
Date Added to NHTSADecember 25, 2021
ComponentEQUIPMENT:ELECTRICAL
Vehicles Affected77 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

Affected Vehicles

MakeModelYearComponent
LINCOLN AVIATOR 2021 353000 EQUIPMENT:ELECTRICAL
LINCOLN CORSAIR 2021 353000 EQUIPMENT:ELECTRICAL
FORD EDGE 2021 353000 EQUIPMENT:ELECTRICAL
FORD EXPEDITION 2021 353000 EQUIPMENT:ELECTRICAL
FORD EXPLORER 2021 353000 EQUIPMENT:ELECTRICAL
FORD F-250 SD 2021 353000 EQUIPMENT:ELECTRICAL
FORD F-350 SD 2021 353000 EQUIPMENT:ELECTRICAL
FORD F-450 SD 2021 353000 EQUIPMENT:ELECTRICAL
FORD F-550 SD 2021 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKX 2021 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2021 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAUTILUS 2021 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAVIGATOR 2021 353000 EQUIPMENT:ELECTRICAL
FORD RANGER 2021 353000 EQUIPMENT:ELECTRICAL
LINCOLN AVIATOR 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN CONTINENTAL 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN CORSAIR 2020 353000 EQUIPMENT:ELECTRICAL
FORD EDGE 2020 353000 EQUIPMENT:ELECTRICAL
FORD EXPEDITION 2020 353000 EQUIPMENT:ELECTRICAL
FORD EXPLORER 2020 353000 EQUIPMENT:ELECTRICAL
FORD F-150 2020 353000 EQUIPMENT:ELECTRICAL
FORD F-250 SD 2020 353000 EQUIPMENT:ELECTRICAL
FORD F-350 SD 2020 353000 EQUIPMENT:ELECTRICAL
FORD F-450 SD 2020 353000 EQUIPMENT:ELECTRICAL
FORD F-550 SD 2020 353000 EQUIPMENT:ELECTRICAL
FORD FUSION 2020 353000 EQUIPMENT:ELECTRICAL
FORD FUSION ENERGI 2020 353000 EQUIPMENT:ELECTRICAL
FORD FUSION HYBRID 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKX 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKZ 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKZ HYBRID 2020 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAUTILUS 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAVIGATOR 2020 353000 EQUIPMENT:ELECTRICAL
FORD RANGER 2020 353000 EQUIPMENT:ELECTRICAL
LINCOLN CONTINENTAL 2019 353000 EQUIPMENT:ELECTRICAL
FORD EDGE 2019 353000 EQUIPMENT:ELECTRICAL
FORD ESCAPE 2019 353000 EQUIPMENT:ELECTRICAL
FORD EXPEDITION 2019 353000 EQUIPMENT:ELECTRICAL
FORD EXPLORER 2019 353000 EQUIPMENT:ELECTRICAL
FORD EXPLORER POLICE INTERCEPT 2019 353000 EQUIPMENT:ELECTRICAL
FORD F-150 2019 353000 EQUIPMENT:ELECTRICAL
FORD F-250 SD 2019 353000 EQUIPMENT:ELECTRICAL
FORD F-350 SD 2019 353000 EQUIPMENT:ELECTRICAL
FORD F-450 SD 2019 353000 EQUIPMENT:ELECTRICAL
FORD F-550 SD 2019 353000 EQUIPMENT:ELECTRICAL
FORD FUSION 2019 353000 EQUIPMENT:ELECTRICAL
FORD FUSION ENERGI 2019 353000 EQUIPMENT:ELECTRICAL
FORD FUSION HYBRID 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKC 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKX 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKZ 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKZ HYBRID 2019 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAUTILUS 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAVIGATOR 2019 353000 EQUIPMENT:ELECTRICAL
FORD RANGER 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN CONTINENTAL 2018 353000 EQUIPMENT:ELECTRICAL
FORD EDGE 2018 353000 EQUIPMENT:ELECTRICAL
FORD ESCAPE 2018 353000 EQUIPMENT:ELECTRICAL
FORD EXPEDITION 2018 353000 EQUIPMENT:ELECTRICAL
FORD EXPLORER 2018 353000 EQUIPMENT:ELECTRICAL
FORD EXPLORER POLICE INTERCEPT 2018 353000 EQUIPMENT:ELECTRICAL
FORD F-150 2018 353000 EQUIPMENT:ELECTRICAL
FORD F-250 SD 2018 353000 EQUIPMENT:ELECTRICAL
FORD F-350 SD 2018 353000 EQUIPMENT:ELECTRICAL
FORD F-450 SD 2018 353000 EQUIPMENT:ELECTRICAL
FORD F-550 SD 2018 353000 EQUIPMENT:ELECTRICAL
FORD FUSION 2018 353000 EQUIPMENT:ELECTRICAL
FORD FUSION ENERGI 2018 353000 EQUIPMENT:ELECTRICAL
FORD FUSION HYBRID 2018 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKC 2018 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKX 2018 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKZ 2018 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKZ HYBRID 2018 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2018 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAVIGATOR 2018 353000 EQUIPMENT:ELECTRICAL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 50346) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.