TSB: FORD AVIATOR, BRONCO SPORT, CONTINENTAL, CORSAIR, ECOSPORT, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FIESTA, FUSION, FUSION ENERGI, FUSION HYBRID, MACH E, MKX, MUSTANG, NAUTILUS, NAVIGATOR, RANGER (2018–2021)
Bulletin SSM 49795 — May 12, 2021
Bulletin Details
| Bulletin ID | SSM 49795 |
| Manufacturer | FORD |
| Models | AVIATOR, BRONCO SPORT, CONTINENTAL, CORSAIR, ECOSPORT, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FIESTA, FUSION, FUSION ENERGI, FUSION HYBRID, MACH E, MKX, MUSTANG, NAUTILUS, NAVIGATOR, RANGER |
| Model Years | 2018–2021 |
| Date Issued | May 12, 2021 |
| Date Added to NHTSA | June 1, 2021 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 138 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is abo
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| LINCOLN | AVIATOR | 2021 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | AVIATOR | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | BRONCO SPORT | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | BRONCO SPORT | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | CORSAIR | 2021 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | CORSAIR | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EDGE | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | EDGE | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPEDITION | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPLORER | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-150 | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-250 SD | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 SD | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-350 SD | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 SD | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-450 SD | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 SD | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-550 SD | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | F-550 SD | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | MACH E | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | MACH E | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | MKX | 2021 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKX | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | MUSTANG | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | NAUTILUS | 2021 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAUTILUS | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | NAVIGATOR | 2021 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAVIGATOR | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | RANGER | 2021 | 110000 ELECTRICAL SYSTEM |
| FORD | RANGER | 2021 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | AVIATOR | 2020 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | AVIATOR | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | CORSAIR | 2020 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | CORSAIR | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EDGE | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | EDGE | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPEDITION | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPLORER | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-150 | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-250 SD | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 SD | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-350 SD | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 SD | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-450 SD | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 SD | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-550 SD | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | F-550 SD | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION ENERGI | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION ENERGI | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION HYBRID | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION HYBRID | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | MKX | 2020 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKX | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | MUSTANG | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | NAUTILUS | 2020 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAUTILUS | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | NAVIGATOR | 2020 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAVIGATOR | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | RANGER | 2020 | 110000 ELECTRICAL SYSTEM |
| FORD | RANGER | 2020 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | CONTINENTAL | 2019 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | CONTINENTAL | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | ECOSPORT | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | ECOSPORT | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EDGE | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | EDGE | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | ESCAPE | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | ESCAPE | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPEDITION | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPLORER | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPLORER POLICE INTERCEPT | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER POLICE INTERCEPT | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-150 | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-250 SD | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 SD | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-350 SD | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 SD | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-450 SD | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 SD | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-550 SD | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | F-550 SD | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FIESTA | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | FIESTA | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION ENERGI | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION ENERGI | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION HYBRID | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION HYBRID | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | MKX | 2019 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKX | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | MUSTANG | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | NAUTILUS | 2019 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAUTILUS | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | NAVIGATOR | 2019 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAVIGATOR | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | RANGER | 2019 | 110000 ELECTRICAL SYSTEM |
| FORD | RANGER | 2019 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | CONTINENTAL | 2018 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | CONTINENTAL | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | ECOSPORT | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | ECOSPORT | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | ESCAPE | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | ESCAPE | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPEDITION | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPLORER | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | EXPLORER POLICE INTERCEPT | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER POLICE INTERCEPT | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | F-150 | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION ENERGI | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION ENERGI | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | FUSION HYBRID | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION HYBRID | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | MKX | 2018 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKX | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| FORD | MUSTANG | 2018 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
| LINCOLN | NAVIGATOR | 2018 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAVIGATOR | 2018 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS |
Related FORD Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 49795) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.