TSB: FORD E-150, E-250, E-350, E-450 (2021–2022)

Bulletin SSM 49692 — March 25, 2021

Bulletin Details

Bulletin IDSSM 49692
ManufacturerFORD
ModelsE-150, E-250, E-350, E-450
Model Years2021–2022
Date IssuedMarch 25, 2021
Date Added to NHTSAMarch 31, 2021
ComponentELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2021-2022 E-Series vehicles built on or before 09-Mar-2021 may exhibit a Service Advance Trac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (

Affected Vehicles

MakeModelYearComponent
FORD E-150 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
FORD E-250 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
FORD E-350 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
FORD E-450 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
FORD E-150 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
FORD E-250 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
FORD E-350 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
FORD E-450 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 49692) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.