TSB: FORD CONTINENTAL, EDGE, F-150, FUSION, FUSION ENERGI, FUSION HYBRID, MKX, MKZ, MKZ HYBRID, NAUTILUS (2015–2021)

Bulletin SSM 49477 — January 20, 2021

Bulletin Details

Bulletin IDSSM 49477
ManufacturerFORD
ModelsCONTINENTAL, EDGE, F-150, FUSION, FUSION ENERGI, FUSION HYBRID, MKX, MKZ, MKZ HYBRID, NAUTILUS
Model Years2015–2021
Date IssuedJanuary 20, 2021
Date Added to NHTSAFebruary 4, 2021
ComponentEQUIPMENT
Vehicles Affected44 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

Affected Vehicles

MakeModelYearComponent
FORD EDGE 2021 350000 EQUIPMENT
FORD F-150 2021 350000 EQUIPMENT
LINCOLN MKX 2021 350000 EQUIPMENT
LINCOLN NAUTILUS 2021 350000 EQUIPMENT
LINCOLN CONTINENTAL 2020 350000 EQUIPMENT
FORD EDGE 2020 350000 EQUIPMENT
FORD F-150 2020 350000 EQUIPMENT
LINCOLN MKX 2020 350000 EQUIPMENT
LINCOLN MKZ 2020 350000 EQUIPMENT
LINCOLN MKZ HYBRID 2020 350000 EQUIPMENT
LINCOLN NAUTILUS 2020 350000 EQUIPMENT
LINCOLN CONTINENTAL 2019 350000 EQUIPMENT
FORD EDGE 2019 350000 EQUIPMENT
FORD F-150 2019 350000 EQUIPMENT
FORD FUSION 2019 350000 EQUIPMENT
FORD FUSION ENERGI 2019 350000 EQUIPMENT
FORD FUSION HYBRID 2019 350000 EQUIPMENT
LINCOLN MKX 2019 350000 EQUIPMENT
LINCOLN MKZ 2019 350000 EQUIPMENT
LINCOLN MKZ HYBRID 2019 350000 EQUIPMENT
LINCOLN NAUTILUS 2019 350000 EQUIPMENT
LINCOLN CONTINENTAL 2018 350000 EQUIPMENT
FORD EDGE 2018 350000 EQUIPMENT
FORD F-150 2018 350000 EQUIPMENT
FORD FUSION 2018 350000 EQUIPMENT
FORD FUSION ENERGI 2018 350000 EQUIPMENT
FORD FUSION HYBRID 2018 350000 EQUIPMENT
LINCOLN MKX 2018 350000 EQUIPMENT
LINCOLN MKZ 2018 350000 EQUIPMENT
LINCOLN MKZ HYBRID 2018 350000 EQUIPMENT
LINCOLN CONTINENTAL 2017 350000 EQUIPMENT
FORD EDGE 2017 350000 EQUIPMENT
FORD F-150 2017 350000 EQUIPMENT
FORD FUSION 2017 350000 EQUIPMENT
FORD FUSION ENERGI 2017 350000 EQUIPMENT
FORD FUSION HYBRID 2017 350000 EQUIPMENT
LINCOLN MKX 2017 350000 EQUIPMENT
LINCOLN MKZ 2017 350000 EQUIPMENT
LINCOLN MKZ HYBRID 2017 350000 EQUIPMENT
FORD EDGE 2016 350000 EQUIPMENT
FORD F-150 2016 350000 EQUIPMENT
LINCOLN MKX 2016 350000 EQUIPMENT
FORD EDGE 2015 350000 EQUIPMENT
FORD F-150 2015 350000 EQUIPMENT

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 49477) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.