TSB: FORD CORSAIR, EDGE, ESCAPE, EXPLORER, EXPLORER POLICE INTERCEPT, MKC, MKX, NAUTILUS, RANGER (2019–2021)

Bulletin SSM 49328 — November 11, 2020

Bulletin Details

Bulletin IDSSM 49328
ManufacturerFORD
ModelsCORSAIR, EDGE, ESCAPE, EXPLORER, EXPLORER POLICE INTERCEPT, MKC, MKX, NAUTILUS, RANGER
Model Years2019–2021
Date IssuedNovember 11, 2020
Date Added to NHTSADecember 3, 2020
ComponentENGINE AND ENGINE COOLING
Vehicles Affected48 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more

Affected Vehicles

MakeModelYearComponent
FORD EXPLORER 2021 350000 EQUIPMENT
FORD EXPLORER 2021 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD EXPLORER 2021 060000 ENGINE AND ENGINE COOLING
LINCOLN CORSAIR 2020 350000 EQUIPMENT
LINCOLN CORSAIR 2020 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LINCOLN CORSAIR 2020 060000 ENGINE AND ENGINE COOLING
FORD EDGE 2020 350000 EQUIPMENT
FORD EDGE 2020 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD EDGE 2020 060000 ENGINE AND ENGINE COOLING
FORD ESCAPE 2020 350000 EQUIPMENT
FORD ESCAPE 2020 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD ESCAPE 2020 060000 ENGINE AND ENGINE COOLING
FORD EXPLORER 2020 060000 ENGINE AND ENGINE COOLING
FORD EXPLORER 2020 350000 EQUIPMENT
FORD EXPLORER 2020 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LINCOLN MKX 2020 350000 EQUIPMENT
LINCOLN MKX 2020 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LINCOLN MKX 2020 060000 ENGINE AND ENGINE COOLING
LINCOLN NAUTILUS 2020 060000 ENGINE AND ENGINE COOLING
LINCOLN NAUTILUS 2020 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LINCOLN NAUTILUS 2020 350000 EQUIPMENT
FORD RANGER 2020 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD RANGER 2020 060000 ENGINE AND ENGINE COOLING
FORD RANGER 2020 350000 EQUIPMENT
FORD EDGE 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD EDGE 2019 060000 ENGINE AND ENGINE COOLING
FORD EDGE 2019 350000 EQUIPMENT
FORD ESCAPE 2019 060000 ENGINE AND ENGINE COOLING
FORD ESCAPE 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD ESCAPE 2019 350000 EQUIPMENT
FORD EXPLORER 2019 060000 ENGINE AND ENGINE COOLING
FORD EXPLORER 2019 350000 EQUIPMENT
FORD EXPLORER 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD EXPLORER POLICE INTERCEPT 2019 060000 ENGINE AND ENGINE COOLING
FORD EXPLORER POLICE INTERCEPT 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD EXPLORER POLICE INTERCEPT 2019 350000 EQUIPMENT
LINCOLN MKC 2019 350000 EQUIPMENT
LINCOLN MKC 2019 060000 ENGINE AND ENGINE COOLING
LINCOLN MKC 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LINCOLN MKX 2019 060000 ENGINE AND ENGINE COOLING
LINCOLN MKX 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LINCOLN MKX 2019 350000 EQUIPMENT
LINCOLN NAUTILUS 2019 060000 ENGINE AND ENGINE COOLING
LINCOLN NAUTILUS 2019 350000 EQUIPMENT
LINCOLN NAUTILUS 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD RANGER 2019 350000 EQUIPMENT
FORD RANGER 2019 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FORD RANGER 2019 060000 ENGINE AND ENGINE COOLING

Related FORD Recalls

CampaignModelYearComponentSummary
EXPLORER 2025 BACK OVER PREVENTION:SOFTWARE Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2...
EXPLORER 2025 BACK OVER PREVENTION:SOFTWARE Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2...
EXPLORER 2025 BACK OVER PREVENTION:SOFTWARE Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2...
EXPLORER 2025 ELECTRICAL SYSTEM:ADAS Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2...
EXPLORER 2025 ELECTRICAL SYSTEM:ADAS Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 49328) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.