TSB: FORD EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, POLICE INTERCEPTOR SEDAN (2018–2019)

Bulletin SSM 49001 — July 17, 2020

Bulletin Details

Bulletin IDSSM 49001
ManufacturerFORD
ModelsEXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, POLICE INTERCEPTOR SEDAN
Model Years2018–2019
Date IssuedJuly 17, 2020
Date Added to NHTSAAugust 4, 2020
ComponentELECTRICAL SYSTEM
Vehicles Affected18 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Tauru

Affected Vehicles

MakeModelYearComponent
FORD EXPEDITION 2019 110000 ELECTRICAL SYSTEM
FORD EXPLORER 2019 110000 ELECTRICAL SYSTEM
FORD EXPLORER POLICE INTERCEPT 2019 110000 ELECTRICAL SYSTEM
FORD F-150 2019 110000 ELECTRICAL SYSTEM
FORD F-250 SD 2019 110000 ELECTRICAL SYSTEM
FORD F-350 SD 2019 110000 ELECTRICAL SYSTEM
FORD F-450 SD 2019 110000 ELECTRICAL SYSTEM
FORD F-550 SD 2019 110000 ELECTRICAL SYSTEM
FORD POLICE INTERCEPTOR SEDAN 2019 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2018 110000 ELECTRICAL SYSTEM
FORD EXPLORER 2018 110000 ELECTRICAL SYSTEM
FORD EXPLORER POLICE INTERCEPT 2018 110000 ELECTRICAL SYSTEM
FORD F-150 2018 110000 ELECTRICAL SYSTEM
FORD F-250 SD 2018 110000 ELECTRICAL SYSTEM
FORD F-350 SD 2018 110000 ELECTRICAL SYSTEM
FORD F-450 SD 2018 110000 ELECTRICAL SYSTEM
FORD F-550 SD 2018 110000 ELECTRICAL SYSTEM
FORD POLICE INTERCEPTOR SEDAN 2018 110000 ELECTRICAL SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 49001) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.