TSB: FORD E-150, E-250, E-350, E-450, F-650 SD, F-750 SD (2021)

Bulletin SSM 48976 — July 7, 2020

Bulletin Details

Bulletin IDSSM 48976
ManufacturerFORD
ModelsE-150, E-250, E-350, E-450, F-650 SD, F-750 SD
Model Years2021
Date IssuedJuly 7, 2020
Date Added to NHTSAAugust 4, 2020
ComponentELECTRICAL SYSTEM
Vehicles Affected18 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2021 E-Series/F-650/F-750 vehicles may exhibit inoperative RKE key fobs or some customers may seek service to program additional key fobs to the vehicle. Inform customers that Ford is developing an IDS procedure that is expected late A

Affected Vehicles

MakeModelYearComponent
FORD E-150 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD E-150 2021 350000 EQUIPMENT
FORD E-150 2021 110000 ELECTRICAL SYSTEM
FORD E-250 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD E-250 2021 350000 EQUIPMENT
FORD E-250 2021 110000 ELECTRICAL SYSTEM
FORD E-350 2021 350000 EQUIPMENT
FORD E-350 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD E-350 2021 110000 ELECTRICAL SYSTEM
FORD E-450 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD E-450 2021 350000 EQUIPMENT
FORD E-450 2021 110000 ELECTRICAL SYSTEM
FORD F-650 SD 2021 350000 EQUIPMENT
FORD F-650 SD 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD F-650 SD 2021 110000 ELECTRICAL SYSTEM
FORD F-750 SD 2021 110000 ELECTRICAL SYSTEM
FORD F-750 SD 2021 350000 EQUIPMENT
FORD F-750 SD 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related FORD Recalls

CampaignModelYearComponentSummary
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 STRUCTURE:INTERIOR PANELS:SUN VISOR Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 48976) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.