TSB: FORD AVIATOR, C-MAX, CONTINENTAL, CORSAIR, ECOSPORT, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FOCUS, FUSION, FUSION ENERGI, FUSION HYBRID, MKC, MKX, MKZ, MKZ HYBRID, MUSTANG, NAVIGATOR (2010–2020)

Bulletin SSM 48858 — May 29, 2020

Bulletin Details

Bulletin IDSSM 48858
ManufacturerFORD
ModelsAVIATOR, C-MAX, CONTINENTAL, CORSAIR, ECOSPORT, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FOCUS, FUSION, FUSION ENERGI, FUSION HYBRID, MKC, MKX, MKZ, MKZ HYBRID, MUSTANG, NAVIGATOR
Model Years2010–2020
Date IssuedMay 29, 2020
Date Added to NHTSAJune 4, 2020
ComponentELECTRICAL SYSTEM
Vehicles Affected101 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil

Affected Vehicles

MakeModelYearComponent
LINCOLN AVIATOR 2020 110000 ELECTRICAL SYSTEM
LINCOLN CONTINENTAL 2020 110000 ELECTRICAL SYSTEM
LINCOLN CORSAIR 2020 110000 ELECTRICAL SYSTEM
FORD ECOSPORT 2020 110000 ELECTRICAL SYSTEM
FORD ESCAPE 2020 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2020 110000 ELECTRICAL SYSTEM
FORD EXPLORER 2020 110000 ELECTRICAL SYSTEM
FORD F-150 2020 110000 ELECTRICAL SYSTEM
FORD F-250 SD 2020 110000 ELECTRICAL SYSTEM
FORD F-350 SD 2020 110000 ELECTRICAL SYSTEM
FORD F-450 SD 2020 110000 ELECTRICAL SYSTEM
FORD F-550 SD 2020 110000 ELECTRICAL SYSTEM
FORD FUSION 2020 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2020 110000 ELECTRICAL SYSTEM
FORD MUSTANG 2020 110000 ELECTRICAL SYSTEM
LINCOLN NAVIGATOR 2020 110000 ELECTRICAL SYSTEM
LINCOLN CONTINENTAL 2019 110000 ELECTRICAL SYSTEM
FORD ECOSPORT 2019 110000 ELECTRICAL SYSTEM
FORD ESCAPE 2019 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2019 110000 ELECTRICAL SYSTEM
FORD EXPLORER 2019 110000 ELECTRICAL SYSTEM
FORD F-150 2019 110000 ELECTRICAL SYSTEM
FORD F-250 SD 2019 110000 ELECTRICAL SYSTEM
FORD F-350 SD 2019 110000 ELECTRICAL SYSTEM
FORD F-450 SD 2019 110000 ELECTRICAL SYSTEM
FORD F-550 SD 2019 110000 ELECTRICAL SYSTEM
FORD FUSION 2019 110000 ELECTRICAL SYSTEM
FORD FUSION ENERGI 2019 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2019 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2019 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2019 110000 ELECTRICAL SYSTEM
LINCOLN MKZ HYBRID 2019 110000 ELECTRICAL SYSTEM
FORD MUSTANG 2019 110000 ELECTRICAL SYSTEM
FORD C-MAX 2018 110000 ELECTRICAL SYSTEM
LINCOLN CONTINENTAL 2018 110000 ELECTRICAL SYSTEM
FORD ECOSPORT 2018 110000 ELECTRICAL SYSTEM
FORD ESCAPE 2018 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2018 110000 ELECTRICAL SYSTEM
FORD EXPLORER 2018 110000 ELECTRICAL SYSTEM
FORD EXPLORER POLICE INTERCEPT 2018 110000 ELECTRICAL SYSTEM
FORD F-150 2018 110000 ELECTRICAL SYSTEM
FORD FOCUS 2018 110000 ELECTRICAL SYSTEM
FORD FUSION 2018 110000 ELECTRICAL SYSTEM
FORD FUSION ENERGI 2018 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2018 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2018 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2018 110000 ELECTRICAL SYSTEM
FORD MUSTANG 2018 110000 ELECTRICAL SYSTEM
FORD C-MAX 2017 110000 ELECTRICAL SYSTEM
LINCOLN CONTINENTAL 2017 110000 ELECTRICAL SYSTEM
FORD ESCAPE 2017 110000 ELECTRICAL SYSTEM
FORD EXPLORER 2017 110000 ELECTRICAL SYSTEM
FORD EXPLORER POLICE INTERCEPT 2017 110000 ELECTRICAL SYSTEM
FORD F-150 2017 110000 ELECTRICAL SYSTEM
FORD FOCUS 2017 110000 ELECTRICAL SYSTEM
FORD FUSION 2017 110000 ELECTRICAL SYSTEM
FORD FUSION ENERGI 2017 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKZ HYBRID 2017 110000 ELECTRICAL SYSTEM
FORD C-MAX 2016 110000 ELECTRICAL SYSTEM
FORD FOCUS 2016 110000 ELECTRICAL SYSTEM
FORD FUSION 2016 110000 ELECTRICAL SYSTEM
FORD FUSION ENERGI 2016 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKZ HYBRID 2016 110000 ELECTRICAL SYSTEM
FORD C-MAX 2015 110000 ELECTRICAL SYSTEM
FORD EDGE 2015 110000 ELECTRICAL SYSTEM
FORD FOCUS 2015 110000 ELECTRICAL SYSTEM
FORD FUSION 2015 110000 ELECTRICAL SYSTEM
FORD FUSION ENERGI 2015 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2015 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2015 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2015 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2015 110000 ELECTRICAL SYSTEM
LINCOLN MKZ HYBRID 2015 110000 ELECTRICAL SYSTEM
FORD C-MAX 2014 110000 ELECTRICAL SYSTEM
FORD EDGE 2014 110000 ELECTRICAL SYSTEM
FORD FOCUS 2014 110000 ELECTRICAL SYSTEM
FORD FUSION 2014 110000 ELECTRICAL SYSTEM
FORD FUSION ENERGI 2014 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2014 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2014 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2014 110000 ELECTRICAL SYSTEM
LINCOLN MKZ HYBRID 2014 110000 ELECTRICAL SYSTEM
FORD C-MAX 2013 110000 ELECTRICAL SYSTEM
FORD EDGE 2013 110000 ELECTRICAL SYSTEM
FORD FOCUS 2013 110000 ELECTRICAL SYSTEM
FORD FUSION 2013 110000 ELECTRICAL SYSTEM
FORD FUSION ENERGI 2013 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2013 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2013 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2013 110000 ELECTRICAL SYSTEM
LINCOLN MKZ HYBRID 2013 110000 ELECTRICAL SYSTEM
FORD EDGE 2012 110000 ELECTRICAL SYSTEM
FORD FOCUS 2012 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2012 110000 ELECTRICAL SYSTEM
FORD FUSION HYBRID 2010 110000 ELECTRICAL SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 48858) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.