TSB: FORD EXPEDITION, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FIESTA, FOCUS, NAVIGATOR (2016–2018)

Bulletin SSM 47927 — April 11, 2019

Bulletin Details

Bulletin IDSSM 47927
ManufacturerFORD
ModelsEXPEDITION, F-250 SD, F-350 SD, F-450 SD, F-550 SD, FIESTA, FOCUS, NAVIGATOR
Model Years2016–2018
Date IssuedApril 11, 2019
Date Added to NHTSAMay 7, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected28 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehi

Affected Vehicles

MakeModelYearComponent
FORD FIESTA 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FIESTA 2018 110000 ELECTRICAL SYSTEM
FORD FOCUS 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FOCUS 2018 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2017 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-250 SD 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-250 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-350 SD 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-350 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-450 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-450 SD 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD F-550 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-550 SD 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FIESTA 2017 110000 ELECTRICAL SYSTEM
FORD FIESTA 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FOCUS 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FOCUS 2017 110000 ELECTRICAL SYSTEM
LINCOLN NAVIGATOR 2017 110000 ELECTRICAL SYSTEM
LINCOLN NAVIGATOR 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD EXPEDITION 2016 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FIESTA 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FIESTA 2016 110000 ELECTRICAL SYSTEM
FORD FOCUS 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FOCUS 2016 110000 ELECTRICAL SYSTEM
LINCOLN NAVIGATOR 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LINCOLN NAVIGATOR 2016 110000 ELECTRICAL SYSTEM

Related FORD Recalls

CampaignModelYearComponentSummary
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 ELECTRICAL SYSTEM Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...
RANGER 2024 STRUCTURE:INTERIOR PANELS:SUN VISOR Ford Motor Company (Ford) is recalling certain 2024-2026 Ranger vehicles. The...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 47927) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.