TSB: FORD CONTINENTAL, EDGE, F-150, FUSION, MKX, MKZ, MUSTANG, RANGER (2019)

Bulletin SSM 47925 — April 11, 2019

Bulletin Details

Bulletin IDSSM 47925
ManufacturerFORD
ModelsCONTINENTAL, EDGE, F-150, FUSION, MKX, MKZ, MUSTANG, RANGER
Model Years2019
Date IssuedApril 11, 2019
Date Added to NHTSAMay 7, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop up

Affected Vehicles

MakeModelYearComponent
LINCOLN CONTINENTAL 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN CONTINENTAL 2019 350000 EQUIPMENT
LINCOLN CONTINENTAL 2019 110000 ELECTRICAL SYSTEM
FORD EDGE 2019 110000 ELECTRICAL SYSTEM
FORD EDGE 2019 350000 EQUIPMENT
FORD EDGE 2019 353000 EQUIPMENT:ELECTRICAL
FORD F-150 2019 350000 EQUIPMENT
FORD F-150 2019 353000 EQUIPMENT:ELECTRICAL
FORD F-150 2019 110000 ELECTRICAL SYSTEM
FORD FUSION 2019 110000 ELECTRICAL SYSTEM
FORD FUSION 2019 350000 EQUIPMENT
FORD FUSION 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKX 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKX 2019 350000 EQUIPMENT
LINCOLN MKX 2019 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2019 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKZ 2019 350000 EQUIPMENT
LINCOLN MKZ 2019 110000 ELECTRICAL SYSTEM
FORD MUSTANG 2019 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2019 350000 EQUIPMENT
FORD MUSTANG 2019 110000 ELECTRICAL SYSTEM
FORD RANGER 2019 110000 ELECTRICAL SYSTEM
FORD RANGER 2019 350000 EQUIPMENT
FORD RANGER 2019 353000 EQUIPMENT:ELECTRICAL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 47925) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.