TSB: FORD C-MAX, CONTINENTAL, EDGE, ESCAPE, EXPEDITION, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, F-650 SD, F-750 SD, FIESTA, FLEX, FOCUS, FUSION, MKC, MKS, MKT, MKX, MKZ, MUSTANG, NAVIGATOR, TAURUS, TRANSIT, TRANSIT CONNECT (2016-2017)
Bulletin SSM 46947 - November 29, 2017
Bulletin Details
| Bulletin ID | SSM 46947 |
| Manufacturer | FORD |
| Models | C-MAX, CONTINENTAL, EDGE, ESCAPE, EXPEDITION, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, F-650 SD, F-750 SD, FIESTA, FLEX, FOCUS, FUSION, MKC, MKS, MKT, MKX, MKZ, MUSTANG, NAVIGATOR, TAURUS, TRANSIT, TRANSIT CONNECT |
| Model Years | 2016-2017 |
| Date Issued | November 29, 2017 |
| Date Added to NHTSA | January 29, 2018 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 168 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| FORD | C-MAX | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | C-MAX | 2017 | 350000 EQUIPMENT |
| FORD | C-MAX | 2017 | 270000 LANE DEPARTURE |
| FORD | C-MAX | 2017 | 280000 BACK OVER PREVENTION |
| LINCOLN | CONTINENTAL | 2017 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | CONTINENTAL | 2017 | 350000 EQUIPMENT |
| LINCOLN | CONTINENTAL | 2017 | 270000 LANE DEPARTURE |
| LINCOLN | CONTINENTAL | 2017 | 280000 BACK OVER PREVENTION |
| FORD | EDGE | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | EDGE | 2017 | 350000 EQUIPMENT |
| FORD | EDGE | 2017 | 270000 LANE DEPARTURE |
| FORD | EDGE | 2017 | 280000 BACK OVER PREVENTION |
| FORD | ESCAPE | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | ESCAPE | 2017 | 350000 EQUIPMENT |
| FORD | ESCAPE | 2017 | 270000 LANE DEPARTURE |
| FORD | ESCAPE | 2017 | 280000 BACK OVER PREVENTION |
| FORD | EXPEDITION | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2017 | 350000 EQUIPMENT |
| FORD | EXPEDITION | 2017 | 270000 LANE DEPARTURE |
| FORD | EXPEDITION | 2017 | 280000 BACK OVER PREVENTION |
| FORD | EXPLORER | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER | 2017 | 350000 EQUIPMENT |
| FORD | EXPLORER | 2017 | 270000 LANE DEPARTURE |
| FORD | EXPLORER | 2017 | 280000 BACK OVER PREVENTION |
| FORD | F-150 | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2017 | 350000 EQUIPMENT |
| FORD | F-150 | 2017 | 270000 LANE DEPARTURE |
| FORD | F-150 | 2017 | 280000 BACK OVER PREVENTION |
| FORD | F-250 SD | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 SD | 2017 | 350000 EQUIPMENT |
| FORD | F-250 SD | 2017 | 270000 LANE DEPARTURE |
| FORD | F-250 SD | 2017 | 280000 BACK OVER PREVENTION |
| FORD | F-350 SD | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 SD | 2017 | 350000 EQUIPMENT |
| FORD | F-350 SD | 2017 | 270000 LANE DEPARTURE |
| FORD | F-350 SD | 2017 | 280000 BACK OVER PREVENTION |
| FORD | F-450 SD | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 SD | 2017 | 350000 EQUIPMENT |
| FORD | F-450 SD | 2017 | 270000 LANE DEPARTURE |
| FORD | F-450 SD | 2017 | 280000 BACK OVER PREVENTION |
| FORD | F-550 SD | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | F-550 SD | 2017 | 350000 EQUIPMENT |
| FORD | F-550 SD | 2017 | 270000 LANE DEPARTURE |
| FORD | F-550 SD | 2017 | 280000 BACK OVER PREVENTION |
| FORD | F-650 SD | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | F-650 SD | 2017 | 350000 EQUIPMENT |
| FORD | F-650 SD | 2017 | 270000 LANE DEPARTURE |
| FORD | F-650 SD | 2017 | 280000 BACK OVER PREVENTION |
| FORD | F-750 SD | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | F-750 SD | 2017 | 350000 EQUIPMENT |
| FORD | F-750 SD | 2017 | 270000 LANE DEPARTURE |
| FORD | F-750 SD | 2017 | 280000 BACK OVER PREVENTION |
| FORD | FIESTA | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | FIESTA | 2017 | 350000 EQUIPMENT |
| FORD | FIESTA | 2017 | 270000 LANE DEPARTURE |
| FORD | FIESTA | 2017 | 280000 BACK OVER PREVENTION |
| FORD | FLEX | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | FLEX | 2017 | 350000 EQUIPMENT |
| FORD | FLEX | 2017 | 270000 LANE DEPARTURE |
| FORD | FLEX | 2017 | 280000 BACK OVER PREVENTION |
| FORD | FOCUS | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | FOCUS | 2017 | 350000 EQUIPMENT |
| FORD | FOCUS | 2017 | 270000 LANE DEPARTURE |
| FORD | FOCUS | 2017 | 280000 BACK OVER PREVENTION |
| FORD | FUSION | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION | 2017 | 350000 EQUIPMENT |
| FORD | FUSION | 2017 | 270000 LANE DEPARTURE |
| FORD | FUSION | 2017 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKC | 2017 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKC | 2017 | 350000 EQUIPMENT |
| LINCOLN | MKC | 2017 | 270000 LANE DEPARTURE |
| LINCOLN | MKC | 2017 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKT | 2017 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKT | 2017 | 350000 EQUIPMENT |
| LINCOLN | MKT | 2017 | 270000 LANE DEPARTURE |
| LINCOLN | MKT | 2017 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKX | 2017 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKX | 2017 | 350000 EQUIPMENT |
| LINCOLN | MKX | 2017 | 270000 LANE DEPARTURE |
| LINCOLN | MKX | 2017 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKZ | 2017 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKZ | 2017 | 350000 EQUIPMENT |
| LINCOLN | MKZ | 2017 | 270000 LANE DEPARTURE |
| LINCOLN | MKZ | 2017 | 280000 BACK OVER PREVENTION |
| FORD | MUSTANG | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2017 | 350000 EQUIPMENT |
| FORD | MUSTANG | 2017 | 270000 LANE DEPARTURE |
| FORD | MUSTANG | 2017 | 280000 BACK OVER PREVENTION |
| LINCOLN | NAVIGATOR | 2017 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAVIGATOR | 2017 | 350000 EQUIPMENT |
| LINCOLN | NAVIGATOR | 2017 | 270000 LANE DEPARTURE |
| LINCOLN | NAVIGATOR | 2017 | 280000 BACK OVER PREVENTION |
| FORD | TAURUS | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | TAURUS | 2017 | 350000 EQUIPMENT |
| FORD | TAURUS | 2017 | 270000 LANE DEPARTURE |
| FORD | TAURUS | 2017 | 280000 BACK OVER PREVENTION |
| FORD | TRANSIT | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT | 2017 | 350000 EQUIPMENT |
| FORD | TRANSIT | 2017 | 270000 LANE DEPARTURE |
| FORD | TRANSIT | 2017 | 280000 BACK OVER PREVENTION |
| FORD | TRANSIT CONNECT | 2017 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT CONNECT | 2017 | 350000 EQUIPMENT |
| FORD | TRANSIT CONNECT | 2017 | 270000 LANE DEPARTURE |
| FORD | TRANSIT CONNECT | 2017 | 280000 BACK OVER PREVENTION |
| FORD | C-MAX | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | C-MAX | 2016 | 350000 EQUIPMENT |
| FORD | C-MAX | 2016 | 270000 LANE DEPARTURE |
| FORD | C-MAX | 2016 | 280000 BACK OVER PREVENTION |
| FORD | EDGE | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | EDGE | 2016 | 350000 EQUIPMENT |
| FORD | EDGE | 2016 | 270000 LANE DEPARTURE |
| FORD | EDGE | 2016 | 280000 BACK OVER PREVENTION |
| FORD | ESCAPE | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | ESCAPE | 2016 | 350000 EQUIPMENT |
| FORD | ESCAPE | 2016 | 270000 LANE DEPARTURE |
| FORD | ESCAPE | 2016 | 280000 BACK OVER PREVENTION |
| FORD | EXPEDITION | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2016 | 350000 EQUIPMENT |
| FORD | EXPEDITION | 2016 | 270000 LANE DEPARTURE |
| FORD | EXPEDITION | 2016 | 280000 BACK OVER PREVENTION |
| FORD | F-150 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2016 | 350000 EQUIPMENT |
| FORD | F-150 | 2016 | 270000 LANE DEPARTURE |
| FORD | F-150 | 2016 | 280000 BACK OVER PREVENTION |
| FORD | FIESTA | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FIESTA | 2016 | 350000 EQUIPMENT |
| FORD | FIESTA | 2016 | 270000 LANE DEPARTURE |
| FORD | FIESTA | 2016 | 280000 BACK OVER PREVENTION |
| FORD | FLEX | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FLEX | 2016 | 350000 EQUIPMENT |
| FORD | FLEX | 2016 | 270000 LANE DEPARTURE |
| FORD | FLEX | 2016 | 280000 BACK OVER PREVENTION |
| FORD | FOCUS | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FOCUS | 2016 | 350000 EQUIPMENT |
| FORD | FOCUS | 2016 | 270000 LANE DEPARTURE |
| FORD | FOCUS | 2016 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKC | 2016 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKC | 2016 | 350000 EQUIPMENT |
| LINCOLN | MKC | 2016 | 270000 LANE DEPARTURE |
| LINCOLN | MKC | 2016 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKS | 2016 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKS | 2016 | 350000 EQUIPMENT |
| LINCOLN | MKS | 2016 | 270000 LANE DEPARTURE |
| LINCOLN | MKS | 2016 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKT | 2016 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKT | 2016 | 350000 EQUIPMENT |
| LINCOLN | MKT | 2016 | 270000 LANE DEPARTURE |
| LINCOLN | MKT | 2016 | 280000 BACK OVER PREVENTION |
| LINCOLN | MKX | 2016 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | MKX | 2016 | 350000 EQUIPMENT |
| LINCOLN | MKX | 2016 | 270000 LANE DEPARTURE |
| LINCOLN | MKX | 2016 | 280000 BACK OVER PREVENTION |
| FORD | MUSTANG | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2016 | 350000 EQUIPMENT |
| FORD | MUSTANG | 2016 | 270000 LANE DEPARTURE |
| FORD | MUSTANG | 2016 | 280000 BACK OVER PREVENTION |
| LINCOLN | NAVIGATOR | 2016 | 110000 ELECTRICAL SYSTEM |
| LINCOLN | NAVIGATOR | 2016 | 350000 EQUIPMENT |
| LINCOLN | NAVIGATOR | 2016 | 270000 LANE DEPARTURE |
| LINCOLN | NAVIGATOR | 2016 | 280000 BACK OVER PREVENTION |
| FORD | TAURUS | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | TAURUS | 2016 | 350000 EQUIPMENT |
| FORD | TAURUS | 2016 | 270000 LANE DEPARTURE |
| FORD | TAURUS | 2016 | 280000 BACK OVER PREVENTION |
| FORD | TRANSIT | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT | 2016 | 350000 EQUIPMENT |
| FORD | TRANSIT | 2016 | 270000 LANE DEPARTURE |
| FORD | TRANSIT | 2016 | 280000 BACK OVER PREVENTION |
Related FORD Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 46947) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.