TSB: FORD C-MAX, CONTINENTAL, EDGE, ESCAPE, EXPEDITION, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, F-650 SD, F-750 SD, FIESTA, FLEX, FOCUS, FUSION, MKC, MKS, MKT, MKX, MKZ, MUSTANG, NAVIGATOR, TAURUS, TRANSIT, TRANSIT CONNECT (2016-2017)

Bulletin SSM 46947 - November 29, 2017

Bulletin Details

Bulletin IDSSM 46947
ManufacturerFORD
ModelsC-MAX, CONTINENTAL, EDGE, ESCAPE, EXPEDITION, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, F-650 SD, F-750 SD, FIESTA, FLEX, FOCUS, FUSION, MKC, MKS, MKT, MKX, MKZ, MUSTANG, NAVIGATOR, TAURUS, TRANSIT, TRANSIT CONNECT
Model Years2016-2017
Date IssuedNovember 29, 2017
Date Added to NHTSAJanuary 29, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected168 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

Affected Vehicles

MakeModelYearComponent
FORD C-MAX 2017 110000 ELECTRICAL SYSTEM
FORD C-MAX 2017 350000 EQUIPMENT
FORD C-MAX 2017 270000 LANE DEPARTURE
FORD C-MAX 2017 280000 BACK OVER PREVENTION
LINCOLN CONTINENTAL 2017 110000 ELECTRICAL SYSTEM
LINCOLN CONTINENTAL 2017 350000 EQUIPMENT
LINCOLN CONTINENTAL 2017 270000 LANE DEPARTURE
LINCOLN CONTINENTAL 2017 280000 BACK OVER PREVENTION
FORD EDGE 2017 110000 ELECTRICAL SYSTEM
FORD EDGE 2017 350000 EQUIPMENT
FORD EDGE 2017 270000 LANE DEPARTURE
FORD EDGE 2017 280000 BACK OVER PREVENTION
FORD ESCAPE 2017 110000 ELECTRICAL SYSTEM
FORD ESCAPE 2017 350000 EQUIPMENT
FORD ESCAPE 2017 270000 LANE DEPARTURE
FORD ESCAPE 2017 280000 BACK OVER PREVENTION
FORD EXPEDITION 2017 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2017 350000 EQUIPMENT
FORD EXPEDITION 2017 270000 LANE DEPARTURE
FORD EXPEDITION 2017 280000 BACK OVER PREVENTION
FORD EXPLORER 2017 110000 ELECTRICAL SYSTEM
FORD EXPLORER 2017 350000 EQUIPMENT
FORD EXPLORER 2017 270000 LANE DEPARTURE
FORD EXPLORER 2017 280000 BACK OVER PREVENTION
FORD F-150 2017 110000 ELECTRICAL SYSTEM
FORD F-150 2017 350000 EQUIPMENT
FORD F-150 2017 270000 LANE DEPARTURE
FORD F-150 2017 280000 BACK OVER PREVENTION
FORD F-250 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-250 SD 2017 350000 EQUIPMENT
FORD F-250 SD 2017 270000 LANE DEPARTURE
FORD F-250 SD 2017 280000 BACK OVER PREVENTION
FORD F-350 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-350 SD 2017 350000 EQUIPMENT
FORD F-350 SD 2017 270000 LANE DEPARTURE
FORD F-350 SD 2017 280000 BACK OVER PREVENTION
FORD F-450 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-450 SD 2017 350000 EQUIPMENT
FORD F-450 SD 2017 270000 LANE DEPARTURE
FORD F-450 SD 2017 280000 BACK OVER PREVENTION
FORD F-550 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-550 SD 2017 350000 EQUIPMENT
FORD F-550 SD 2017 270000 LANE DEPARTURE
FORD F-550 SD 2017 280000 BACK OVER PREVENTION
FORD F-650 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-650 SD 2017 350000 EQUIPMENT
FORD F-650 SD 2017 270000 LANE DEPARTURE
FORD F-650 SD 2017 280000 BACK OVER PREVENTION
FORD F-750 SD 2017 110000 ELECTRICAL SYSTEM
FORD F-750 SD 2017 350000 EQUIPMENT
FORD F-750 SD 2017 270000 LANE DEPARTURE
FORD F-750 SD 2017 280000 BACK OVER PREVENTION
FORD FIESTA 2017 110000 ELECTRICAL SYSTEM
FORD FIESTA 2017 350000 EQUIPMENT
FORD FIESTA 2017 270000 LANE DEPARTURE
FORD FIESTA 2017 280000 BACK OVER PREVENTION
FORD FLEX 2017 110000 ELECTRICAL SYSTEM
FORD FLEX 2017 350000 EQUIPMENT
FORD FLEX 2017 270000 LANE DEPARTURE
FORD FLEX 2017 280000 BACK OVER PREVENTION
FORD FOCUS 2017 110000 ELECTRICAL SYSTEM
FORD FOCUS 2017 350000 EQUIPMENT
FORD FOCUS 2017 270000 LANE DEPARTURE
FORD FOCUS 2017 280000 BACK OVER PREVENTION
FORD FUSION 2017 110000 ELECTRICAL SYSTEM
FORD FUSION 2017 350000 EQUIPMENT
FORD FUSION 2017 270000 LANE DEPARTURE
FORD FUSION 2017 280000 BACK OVER PREVENTION
LINCOLN MKC 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2017 350000 EQUIPMENT
LINCOLN MKC 2017 270000 LANE DEPARTURE
LINCOLN MKC 2017 280000 BACK OVER PREVENTION
LINCOLN MKT 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKT 2017 350000 EQUIPMENT
LINCOLN MKT 2017 270000 LANE DEPARTURE
LINCOLN MKT 2017 280000 BACK OVER PREVENTION
LINCOLN MKX 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2017 350000 EQUIPMENT
LINCOLN MKX 2017 270000 LANE DEPARTURE
LINCOLN MKX 2017 280000 BACK OVER PREVENTION
LINCOLN MKZ 2017 110000 ELECTRICAL SYSTEM
LINCOLN MKZ 2017 350000 EQUIPMENT
LINCOLN MKZ 2017 270000 LANE DEPARTURE
LINCOLN MKZ 2017 280000 BACK OVER PREVENTION
FORD MUSTANG 2017 110000 ELECTRICAL SYSTEM
FORD MUSTANG 2017 350000 EQUIPMENT
FORD MUSTANG 2017 270000 LANE DEPARTURE
FORD MUSTANG 2017 280000 BACK OVER PREVENTION
LINCOLN NAVIGATOR 2017 110000 ELECTRICAL SYSTEM
LINCOLN NAVIGATOR 2017 350000 EQUIPMENT
LINCOLN NAVIGATOR 2017 270000 LANE DEPARTURE
LINCOLN NAVIGATOR 2017 280000 BACK OVER PREVENTION
FORD TAURUS 2017 110000 ELECTRICAL SYSTEM
FORD TAURUS 2017 350000 EQUIPMENT
FORD TAURUS 2017 270000 LANE DEPARTURE
FORD TAURUS 2017 280000 BACK OVER PREVENTION
FORD TRANSIT 2017 110000 ELECTRICAL SYSTEM
FORD TRANSIT 2017 350000 EQUIPMENT
FORD TRANSIT 2017 270000 LANE DEPARTURE
FORD TRANSIT 2017 280000 BACK OVER PREVENTION
FORD TRANSIT CONNECT 2017 110000 ELECTRICAL SYSTEM
FORD TRANSIT CONNECT 2017 350000 EQUIPMENT
FORD TRANSIT CONNECT 2017 270000 LANE DEPARTURE
FORD TRANSIT CONNECT 2017 280000 BACK OVER PREVENTION
FORD C-MAX 2016 110000 ELECTRICAL SYSTEM
FORD C-MAX 2016 350000 EQUIPMENT
FORD C-MAX 2016 270000 LANE DEPARTURE
FORD C-MAX 2016 280000 BACK OVER PREVENTION
FORD EDGE 2016 110000 ELECTRICAL SYSTEM
FORD EDGE 2016 350000 EQUIPMENT
FORD EDGE 2016 270000 LANE DEPARTURE
FORD EDGE 2016 280000 BACK OVER PREVENTION
FORD ESCAPE 2016 110000 ELECTRICAL SYSTEM
FORD ESCAPE 2016 350000 EQUIPMENT
FORD ESCAPE 2016 270000 LANE DEPARTURE
FORD ESCAPE 2016 280000 BACK OVER PREVENTION
FORD EXPEDITION 2016 110000 ELECTRICAL SYSTEM
FORD EXPEDITION 2016 350000 EQUIPMENT
FORD EXPEDITION 2016 270000 LANE DEPARTURE
FORD EXPEDITION 2016 280000 BACK OVER PREVENTION
FORD F-150 2016 110000 ELECTRICAL SYSTEM
FORD F-150 2016 350000 EQUIPMENT
FORD F-150 2016 270000 LANE DEPARTURE
FORD F-150 2016 280000 BACK OVER PREVENTION
FORD FIESTA 2016 110000 ELECTRICAL SYSTEM
FORD FIESTA 2016 350000 EQUIPMENT
FORD FIESTA 2016 270000 LANE DEPARTURE
FORD FIESTA 2016 280000 BACK OVER PREVENTION
FORD FLEX 2016 110000 ELECTRICAL SYSTEM
FORD FLEX 2016 350000 EQUIPMENT
FORD FLEX 2016 270000 LANE DEPARTURE
FORD FLEX 2016 280000 BACK OVER PREVENTION
FORD FOCUS 2016 110000 ELECTRICAL SYSTEM
FORD FOCUS 2016 350000 EQUIPMENT
FORD FOCUS 2016 270000 LANE DEPARTURE
FORD FOCUS 2016 280000 BACK OVER PREVENTION
LINCOLN MKC 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKC 2016 350000 EQUIPMENT
LINCOLN MKC 2016 270000 LANE DEPARTURE
LINCOLN MKC 2016 280000 BACK OVER PREVENTION
LINCOLN MKS 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKS 2016 350000 EQUIPMENT
LINCOLN MKS 2016 270000 LANE DEPARTURE
LINCOLN MKS 2016 280000 BACK OVER PREVENTION
LINCOLN MKT 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKT 2016 350000 EQUIPMENT
LINCOLN MKT 2016 270000 LANE DEPARTURE
LINCOLN MKT 2016 280000 BACK OVER PREVENTION
LINCOLN MKX 2016 110000 ELECTRICAL SYSTEM
LINCOLN MKX 2016 350000 EQUIPMENT
LINCOLN MKX 2016 270000 LANE DEPARTURE
LINCOLN MKX 2016 280000 BACK OVER PREVENTION
FORD MUSTANG 2016 110000 ELECTRICAL SYSTEM
FORD MUSTANG 2016 350000 EQUIPMENT
FORD MUSTANG 2016 270000 LANE DEPARTURE
FORD MUSTANG 2016 280000 BACK OVER PREVENTION
LINCOLN NAVIGATOR 2016 110000 ELECTRICAL SYSTEM
LINCOLN NAVIGATOR 2016 350000 EQUIPMENT
LINCOLN NAVIGATOR 2016 270000 LANE DEPARTURE
LINCOLN NAVIGATOR 2016 280000 BACK OVER PREVENTION
FORD TAURUS 2016 110000 ELECTRICAL SYSTEM
FORD TAURUS 2016 350000 EQUIPMENT
FORD TAURUS 2016 270000 LANE DEPARTURE
FORD TAURUS 2016 280000 BACK OVER PREVENTION
FORD TRANSIT 2016 110000 ELECTRICAL SYSTEM
FORD TRANSIT 2016 350000 EQUIPMENT
FORD TRANSIT 2016 270000 LANE DEPARTURE
FORD TRANSIT 2016 280000 BACK OVER PREVENTION

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 46947) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.