TSB: FORD EDGE, EXPLORER, FLEX, MKS, MKT, MKX, MKZ, TAURUS, TAURUS POLICE INTERCEPTOR (2007-2016)
Bulletin SSM 46412 - February 27, 2017
Bulletin Details
| Bulletin ID | SSM 46412 |
| Manufacturer | FORD |
| Models | EDGE, EXPLORER, FLEX, MKS, MKT, MKX, MKZ, TAURUS, TAURUS POLICE INTERCEPTOR |
| Model Years | 2007-2016 |
| Date Issued | February 27, 2017 |
| Date Added to NHTSA | March 20, 2017 |
| Component | POWER TRAIN:DRIVELINE |
| Vehicles Affected | 154 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| FORD | EDGE | 2016 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2016 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2016 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2016 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2016 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2016 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2016 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2016 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2015 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2015 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2015 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2015 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2015 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2015 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2015 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2015 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS POLICE INTERCEPTOR | 2015 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS POLICE INTERCEPTOR | 2015 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2014 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2014 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2014 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2014 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2014 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2014 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2014 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2014 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS POLICE INTERCEPTOR | 2014 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS POLICE INTERCEPTOR | 2014 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2013 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2013 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2013 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2013 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2013 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2013 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2013 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2013 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS POLICE INTERCEPTOR | 2013 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS POLICE INTERCEPTOR | 2013 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2012 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2012 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2012 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2012 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2012 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2012 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2012 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2012 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2012 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2011 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2011 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2011 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2011 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2011 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2011 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2011 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2011 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2011 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2010 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2010 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2010 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2010 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2010 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2010 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2010 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2010 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2010 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2009 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2009 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | FLEX | 2009 | 105000 POWER TRAIN:DRIVELINE |
| FORD | FLEX | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKS | 2009 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKS | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKT | 2009 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKT | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2009 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2009 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2009 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2009 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2008 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2008 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2008 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2008 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2008 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2008 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2008 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2008 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2008 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2008 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EDGE | 2007 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EDGE | 2007 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | EXPLORER | 2007 | 105000 POWER TRAIN:DRIVELINE |
| FORD | EXPLORER | 2007 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKX | 2007 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKX | 2007 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| LINCOLN | MKZ | 2007 | 105000 POWER TRAIN:DRIVELINE |
| LINCOLN | MKZ | 2007 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| FORD | TAURUS | 2007 | 105000 POWER TRAIN:DRIVELINE |
| FORD | TAURUS | 2007 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
Related FORD Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (SSM 46412) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.