TSB: THOMAS BUILT BUSES SAF-T-LINER HDX (2010–2021)

Bulletin SS1034619 — January 27, 2020

Bulletin Details

Bulletin IDSS1034619
ManufacturerTHOMAS BUILT BUSES
ModelsSAF-T-LINER HDX
Model Years2010–2021
Date IssuedJanuary 27, 2020
Date Added to NHTSAJanuary 27, 2020
ComponentENGINE AND ENGINE COOLING
Vehicles Affected19 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Service Solution for TBB 05G and 05K AC belt alignment improvement.This Service Solution is provided to assist Dealers/Customers in resolving the issue of AC Belt not properly aligned or excessive belt wear.

Affected Vehicles

MakeModelYearComponent
THOMAS BUILT BUSES SAF-T-LINER HDX 2021 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2020 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2019 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2018 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2017 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2016 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2015 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2014 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2013 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2012 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2011 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER HDX 2010 060000 ENGINE AND ENGINE COOLING

Related THOMAS BUILT BUSES Recalls

CampaignModelYearComponentSummary
SAF-T-LINER HDX2 2027 SEAT BELTS:FRONT:ANCHORAGE Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thoma...
SAF-T-LINER HDX2 2026 SEAT BELTS:FRONT:ANCHORAGE Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thoma...
SAF-T-LINER HDX2 2026 SEAT BELTS:FRONT:ANCHORAGE Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thoma...
SAF-T-LINER HDX2 2027 SEAT BELTS:FRONT:ANCHORAGE Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thoma...
SAF-T-LINER C2 2027 EXTERIOR LIGHTING:HAZARD FLASHING WAR... Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Bu...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized THOMAS BUILT BUSES dealer. Bring this bulletin ID (SS1034619) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.