TSB: DUCATI DIAVEL (2011–2018)

Bulletin SRV-SRB-20-021 — June 17, 2020

Bulletin Details

Bulletin IDSRV-SRB-20-021
ManufacturerDUCATI
ModelsDIAVEL
Model Years2011–2018
Date IssuedJune 17, 2020
Date Added to NHTSAJuly 1, 2020
ComponentSUSPENSION
Vehicles Affected16 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Scheduled Maintenance plan update for Diavel family- Applicability: Diavel Model Year 2011-2018 (all versions). This service repair bulletin notifies dealers and service managers of updated regular service checklists and requirements for l

Affected Vehicles

MakeModelYearComponent
DUCATI DIAVEL 2018 020000 SUSPENSION
DUCATI DIAVEL 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUCATI DIAVEL 2017 020000 SUSPENSION
DUCATI DIAVEL 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUCATI DIAVEL 2016 020000 SUSPENSION
DUCATI DIAVEL 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUCATI DIAVEL 2015 020000 SUSPENSION
DUCATI DIAVEL 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUCATI DIAVEL 2014 020000 SUSPENSION
DUCATI DIAVEL 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUCATI DIAVEL 2013 020000 SUSPENSION
DUCATI DIAVEL 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUCATI DIAVEL 2012 020000 SUSPENSION
DUCATI DIAVEL 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DUCATI DIAVEL 2011 020000 SUSPENSION
DUCATI DIAVEL 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related DUCATI Recalls

CampaignModelYearComponentSummary
PANIGALE V4 S 2026 SERVICE BRAKES, HYDRAULIC:FOUNDATION ... Ducati North America (Ducati) is recalling certain 2025-2026 Streetfighter V4...
STREETFIGHTER V4 S 2025 SERVICE BRAKES, HYDRAULIC:FOUNDATION ... Ducati North America (Ducati) is recalling certain 2025-2026 Streetfighter V4...
PANIGALE V4 2025 SERVICE BRAKES, HYDRAULIC:FOUNDATION ... Ducati North America (Ducati) is recalling certain 2025-2026 Streetfighter V4...
PANIGALE V4 S 2025 SERVICE BRAKES, HYDRAULIC:FOUNDATION ... Ducati North America (Ducati) is recalling certain 2025-2026 Streetfighter V4...
STREETFIGHTER V4 2026 SERVICE BRAKES, HYDRAULIC:FOUNDATION ... Ducati North America (Ducati) is recalling certain 2025-2026 Streetfighter V4...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized DUCATI dealer. Bring this bulletin ID (SRV-SRB-20-021) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.