TSB: JAYCO EAGLE, EAGLE FW, NORTHPOINT, PINNACLE (1991–2020)

Bulletin SRP - 22-043 — January 27, 2022

Bulletin Details

Bulletin IDSRP - 22-043
ManufacturerJAYCO
ModelsEAGLE, EAGLE FW, NORTHPOINT, PINNACLE
Model Years1991–2020
Date IssuedJanuary 27, 2022
Date Added to NHTSAJanuary 27, 2022
ComponentSTRUCTURE
Vehicles Affected174 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

Affected Vehicles

MakeModelYearComponent
JAYCO EAGLE 2020 160000 STRUCTURE
JAYCO EAGLE 2020 350000 EQUIPMENT
JAYCO EAGLE 2020 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2020 160000 STRUCTURE
JAYCO NORTHPOINT 2020 350000 EQUIPMENT
JAYCO NORTHPOINT 2020 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2020 160000 STRUCTURE
JAYCO PINNACLE 2020 350000 EQUIPMENT
JAYCO PINNACLE 2020 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2019 160000 STRUCTURE
JAYCO EAGLE 2019 350000 EQUIPMENT
JAYCO EAGLE 2019 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2019 160000 STRUCTURE
JAYCO NORTHPOINT 2019 350000 EQUIPMENT
JAYCO NORTHPOINT 2019 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2019 160000 STRUCTURE
JAYCO PINNACLE 2019 350000 EQUIPMENT
JAYCO PINNACLE 2019 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2018 160000 STRUCTURE
JAYCO EAGLE 2018 350000 EQUIPMENT
JAYCO EAGLE 2018 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2018 160000 STRUCTURE
JAYCO NORTHPOINT 2018 350000 EQUIPMENT
JAYCO NORTHPOINT 2018 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2018 160000 STRUCTURE
JAYCO PINNACLE 2018 350000 EQUIPMENT
JAYCO PINNACLE 2018 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2017 160000 STRUCTURE
JAYCO EAGLE 2017 350000 EQUIPMENT
JAYCO EAGLE 2017 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2017 160000 STRUCTURE
JAYCO NORTHPOINT 2017 350000 EQUIPMENT
JAYCO NORTHPOINT 2017 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2017 160000 STRUCTURE
JAYCO PINNACLE 2017 350000 EQUIPMENT
JAYCO PINNACLE 2017 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2016 160000 STRUCTURE
JAYCO EAGLE 2016 350000 EQUIPMENT
JAYCO EAGLE 2016 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2016 160000 STRUCTURE
JAYCO PINNACLE 2016 350000 EQUIPMENT
JAYCO PINNACLE 2016 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2015 160000 STRUCTURE
JAYCO EAGLE 2015 350000 EQUIPMENT
JAYCO EAGLE 2015 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2015 160000 STRUCTURE
JAYCO NORTHPOINT 2015 350000 EQUIPMENT
JAYCO NORTHPOINT 2015 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2015 160000 STRUCTURE
JAYCO PINNACLE 2015 350000 EQUIPMENT
JAYCO PINNACLE 2015 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2014 160000 STRUCTURE
JAYCO EAGLE 2014 350000 EQUIPMENT
JAYCO EAGLE 2014 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2014 160000 STRUCTURE
JAYCO NORTHPOINT 2014 350000 EQUIPMENT
JAYCO NORTHPOINT 2014 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2014 160000 STRUCTURE
JAYCO PINNACLE 2014 350000 EQUIPMENT
JAYCO PINNACLE 2014 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2013 160000 STRUCTURE
JAYCO EAGLE 2013 350000 EQUIPMENT
JAYCO EAGLE 2013 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2013 160000 STRUCTURE
JAYCO NORTHPOINT 2013 350000 EQUIPMENT
JAYCO NORTHPOINT 2013 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2013 160000 STRUCTURE
JAYCO PINNACLE 2013 350000 EQUIPMENT
JAYCO PINNACLE 2013 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2012 160000 STRUCTURE
JAYCO EAGLE 2012 350000 EQUIPMENT
JAYCO EAGLE 2012 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2012 160000 STRUCTURE
JAYCO NORTHPOINT 2012 350000 EQUIPMENT
JAYCO NORTHPOINT 2012 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2012 160000 STRUCTURE
JAYCO PINNACLE 2012 350000 EQUIPMENT
JAYCO PINNACLE 2012 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2011 160000 STRUCTURE
JAYCO EAGLE 2011 350000 EQUIPMENT
JAYCO EAGLE 2011 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2011 160000 STRUCTURE
JAYCO PINNACLE 2011 350000 EQUIPMENT
JAYCO PINNACLE 2011 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2010 160000 STRUCTURE
JAYCO EAGLE 2010 350000 EQUIPMENT
JAYCO EAGLE 2010 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO NORTHPOINT 2010 160000 STRUCTURE
JAYCO NORTHPOINT 2010 350000 EQUIPMENT
JAYCO NORTHPOINT 2010 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO PINNACLE 2010 160000 STRUCTURE
JAYCO PINNACLE 2010 350000 EQUIPMENT
JAYCO PINNACLE 2010 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2009 160000 STRUCTURE
JAYCO EAGLE 2009 350000 EQUIPMENT
JAYCO EAGLE 2009 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2008 160000 STRUCTURE
JAYCO EAGLE 2008 350000 EQUIPMENT
JAYCO EAGLE 2008 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2007 160000 STRUCTURE
JAYCO EAGLE 2007 350000 EQUIPMENT
JAYCO EAGLE 2007 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2005 160000 STRUCTURE
JAYCO EAGLE 2005 350000 EQUIPMENT
JAYCO EAGLE 2005 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2004 160000 STRUCTURE
JAYCO EAGLE 2004 350000 EQUIPMENT
JAYCO EAGLE 2004 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2003 160000 STRUCTURE
JAYCO EAGLE 2003 350000 EQUIPMENT
JAYCO EAGLE 2003 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2002 160000 STRUCTURE
JAYCO EAGLE 2002 350000 EQUIPMENT
JAYCO EAGLE 2002 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE FW 2002 160000 STRUCTURE
JAYCO EAGLE FW 2002 350000 EQUIPMENT
JAYCO EAGLE FW 2002 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2001 160000 STRUCTURE
JAYCO EAGLE 2001 350000 EQUIPMENT
JAYCO EAGLE 2001 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE FW 2001 160000 STRUCTURE
JAYCO EAGLE FW 2001 350000 EQUIPMENT
JAYCO EAGLE FW 2001 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 2000 160000 STRUCTURE
JAYCO EAGLE 2000 350000 EQUIPMENT
JAYCO EAGLE 2000 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE FW 2000 160000 STRUCTURE
JAYCO EAGLE FW 2000 350000 EQUIPMENT
JAYCO EAGLE FW 2000 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1999 160000 STRUCTURE
JAYCO EAGLE 1999 350000 EQUIPMENT
JAYCO EAGLE 1999 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE FW 1999 160000 STRUCTURE
JAYCO EAGLE FW 1999 350000 EQUIPMENT
JAYCO EAGLE FW 1999 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1998 160000 STRUCTURE
JAYCO EAGLE 1998 350000 EQUIPMENT
JAYCO EAGLE 1998 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1997 160000 STRUCTURE
JAYCO EAGLE 1997 350000 EQUIPMENT
JAYCO EAGLE 1997 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1996 160000 STRUCTURE
JAYCO EAGLE 1996 350000 EQUIPMENT
JAYCO EAGLE 1996 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1995 160000 STRUCTURE
JAYCO EAGLE 1995 350000 EQUIPMENT
JAYCO EAGLE 1995 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1994 160000 STRUCTURE
JAYCO EAGLE 1994 350000 EQUIPMENT
JAYCO EAGLE 1994 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1993 160000 STRUCTURE
JAYCO EAGLE 1993 350000 EQUIPMENT
JAYCO EAGLE 1993 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1992 160000 STRUCTURE
JAYCO EAGLE 1992 350000 EQUIPMENT
JAYCO EAGLE 1992 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
JAYCO EAGLE 1991 160000 STRUCTURE
JAYCO EAGLE 1991 350000 EQUIPMENT
JAYCO EAGLE 1991 354400 EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JAYCO dealer. Bring this bulletin ID (SRP - 22-043) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.