TSB: MITSUBISHI LANCER, LANCER SPORTBACK, OUTLANDER, OUTLANDER SPORT (2008–2016)

Bulletin SR-20-003REV_2 — August 31, 2020

Bulletin Details

Bulletin IDSR-20-003REV_2
ManufacturerMITSUBISHI
ModelsLANCER, LANCER SPORTBACK, OUTLANDER, OUTLANDER SPORT
Model Years2008–2016
Date IssuedAugust 31, 2020
Date Added to NHTSANovember 2, 2020
ComponentSTEERING
Vehicles Affected153 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Revision to previous TSB SR-20-003 for the Crossmember recall. Added Warranty information for instances where subframe may fail and cause additional damage to unrelated parts. This bulletin provides directions for inspection and repair of

Affected Vehicles

MakeModelYearComponent
MITSUBISHI OUTLANDER SPORT 2016 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2016 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2016 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER SPORT 2016 350000 EQUIPMENT
MITSUBISHI OUTLANDER SPORT 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2016 010000 STEERING
MITSUBISHI OUTLANDER SPORT 2016 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2016 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER SPORT 2016 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2015 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2015 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2015 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER SPORT 2015 350000 EQUIPMENT
MITSUBISHI OUTLANDER SPORT 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2015 010000 STEERING
MITSUBISHI OUTLANDER SPORT 2015 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2015 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER SPORT 2015 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2014 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2014 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER SPORT 2014 350000 EQUIPMENT
MITSUBISHI OUTLANDER SPORT 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2014 010000 STEERING
MITSUBISHI OUTLANDER SPORT 2014 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2014 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER SPORT 2014 160000 STRUCTURE
MITSUBISHI OUTLANDER 2013 020000 SUSPENSION
MITSUBISHI OUTLANDER 2013 160000 STRUCTURE
MITSUBISHI OUTLANDER 2013 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER 2013 350000 EQUIPMENT
MITSUBISHI OUTLANDER 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2013 010000 STEERING
MITSUBISHI OUTLANDER 2013 160000 STRUCTURE
MITSUBISHI OUTLANDER 2013 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER 2013 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2013 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2013 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2013 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER SPORT 2013 350000 EQUIPMENT
MITSUBISHI OUTLANDER SPORT 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2013 010000 STEERING
MITSUBISHI OUTLANDER SPORT 2013 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2013 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER SPORT 2013 160000 STRUCTURE
MITSUBISHI OUTLANDER 2012 020000 SUSPENSION
MITSUBISHI OUTLANDER 2012 160000 STRUCTURE
MITSUBISHI OUTLANDER 2012 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER 2012 350000 EQUIPMENT
MITSUBISHI OUTLANDER 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2012 010000 STEERING
MITSUBISHI OUTLANDER 2012 160000 STRUCTURE
MITSUBISHI OUTLANDER 2012 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER 2012 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2012 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2012 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2012 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER SPORT 2012 350000 EQUIPMENT
MITSUBISHI OUTLANDER SPORT 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2012 010000 STEERING
MITSUBISHI OUTLANDER SPORT 2012 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2012 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER SPORT 2012 160000 STRUCTURE
MITSUBISHI OUTLANDER 2011 020000 SUSPENSION
MITSUBISHI OUTLANDER 2011 160000 STRUCTURE
MITSUBISHI OUTLANDER 2011 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER 2011 350000 EQUIPMENT
MITSUBISHI OUTLANDER 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2011 010000 STEERING
MITSUBISHI OUTLANDER 2011 160000 STRUCTURE
MITSUBISHI OUTLANDER 2011 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER 2011 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2011 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2011 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2011 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER SPORT 2011 350000 EQUIPMENT
MITSUBISHI OUTLANDER SPORT 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2011 010000 STEERING
MITSUBISHI OUTLANDER SPORT 2011 160000 STRUCTURE
MITSUBISHI OUTLANDER SPORT 2011 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER SPORT 2011 160000 STRUCTURE
MITSUBISHI LANCER 2010 020000 SUSPENSION
MITSUBISHI LANCER 2010 160000 STRUCTURE
MITSUBISHI LANCER 2010 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI LANCER 2010 350000 EQUIPMENT
MITSUBISHI LANCER 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER 2010 010000 STEERING
MITSUBISHI LANCER 2010 160000 STRUCTURE
MITSUBISHI LANCER 2010 354000 EQUIPMENT:MECHANICAL
MITSUBISHI LANCER 2010 160000 STRUCTURE
MITSUBISHI LANCER SPORTBACK 2010 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2010 160000 STRUCTURE
MITSUBISHI LANCER SPORTBACK 2010 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI LANCER SPORTBACK 2010 350000 EQUIPMENT
MITSUBISHI LANCER SPORTBACK 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER SPORTBACK 2010 010000 STEERING
MITSUBISHI LANCER SPORTBACK 2010 160000 STRUCTURE
MITSUBISHI LANCER SPORTBACK 2010 354000 EQUIPMENT:MECHANICAL
MITSUBISHI LANCER SPORTBACK 2010 160000 STRUCTURE
MITSUBISHI OUTLANDER 2010 020000 SUSPENSION
MITSUBISHI OUTLANDER 2010 160000 STRUCTURE
MITSUBISHI OUTLANDER 2010 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER 2010 350000 EQUIPMENT
MITSUBISHI OUTLANDER 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2010 010000 STEERING
MITSUBISHI OUTLANDER 2010 160000 STRUCTURE
MITSUBISHI OUTLANDER 2010 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER 2010 160000 STRUCTURE
MITSUBISHI LANCER 2009 020000 SUSPENSION
MITSUBISHI LANCER 2009 160000 STRUCTURE
MITSUBISHI LANCER 2009 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI LANCER 2009 350000 EQUIPMENT
MITSUBISHI LANCER 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER 2009 010000 STEERING
MITSUBISHI LANCER 2009 160000 STRUCTURE
MITSUBISHI LANCER 2009 354000 EQUIPMENT:MECHANICAL
MITSUBISHI LANCER 2009 160000 STRUCTURE
MITSUBISHI LANCER SPORTBACK 2009 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2009 160000 STRUCTURE
MITSUBISHI LANCER SPORTBACK 2009 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI LANCER SPORTBACK 2009 350000 EQUIPMENT
MITSUBISHI LANCER SPORTBACK 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER SPORTBACK 2009 010000 STEERING
MITSUBISHI LANCER SPORTBACK 2009 160000 STRUCTURE
MITSUBISHI LANCER SPORTBACK 2009 354000 EQUIPMENT:MECHANICAL
MITSUBISHI LANCER SPORTBACK 2009 160000 STRUCTURE
MITSUBISHI OUTLANDER 2009 020000 SUSPENSION
MITSUBISHI OUTLANDER 2009 160000 STRUCTURE
MITSUBISHI OUTLANDER 2009 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER 2009 350000 EQUIPMENT
MITSUBISHI OUTLANDER 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2009 010000 STEERING
MITSUBISHI OUTLANDER 2009 160000 STRUCTURE
MITSUBISHI OUTLANDER 2009 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER 2009 160000 STRUCTURE
MITSUBISHI LANCER 2008 020000 SUSPENSION
MITSUBISHI LANCER 2008 160000 STRUCTURE
MITSUBISHI LANCER 2008 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI LANCER 2008 350000 EQUIPMENT
MITSUBISHI LANCER 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER 2008 010000 STEERING
MITSUBISHI LANCER 2008 160000 STRUCTURE
MITSUBISHI LANCER 2008 354000 EQUIPMENT:MECHANICAL
MITSUBISHI LANCER 2008 160000 STRUCTURE
MITSUBISHI OUTLANDER 2008 020000 SUSPENSION
MITSUBISHI OUTLANDER 2008 160000 STRUCTURE
MITSUBISHI OUTLANDER 2008 161000 STRUCTURE:FRAME AND MEMBERS
MITSUBISHI OUTLANDER 2008 350000 EQUIPMENT
MITSUBISHI OUTLANDER 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2008 010000 STEERING
MITSUBISHI OUTLANDER 2008 160000 STRUCTURE
MITSUBISHI OUTLANDER 2008 354000 EQUIPMENT:MECHANICAL
MITSUBISHI OUTLANDER 2008 160000 STRUCTURE

Related MITSUBISHI Recalls

CampaignModelYearComponentSummary
OUTLANDER 2016 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2017 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2018 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2019 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2020 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MITSUBISHI dealer. Bring this bulletin ID (SR-20-003REV_2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.