TSB: NEW FLYER XD35, XD40, XD60, XDE35, XDE40, XDE60, XN35, XN40, XN60 (2009–2017)

Bulletin SMB177 — December 6, 2017

Bulletin Details

Bulletin IDSMB177
ManufacturerNEW FLYER
ModelsXD35, XD40, XD60, XDE35, XDE40, XDE60, XN35, XN40, XN60
Model Years2009–2017
Date IssuedDecember 6, 2017
Date Added to NHTSAJanuary 16, 2018
ComponentEQUIPMENT
Vehicles Affected64 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Service Manual Bulletin provides new inspection and replacement requirements for the coolant hoses located above the SDS enclosure on specifically equipped buses.

Affected Vehicles

MakeModelYearComponent
NEW FLYER XD35 2017 350000 EQUIPMENT
NEW FLYER XD40 2017 350000 EQUIPMENT
NEW FLYER XD60 2017 350000 EQUIPMENT
NEW FLYER XDE35 2017 350000 EQUIPMENT
NEW FLYER XDE40 2017 350000 EQUIPMENT
NEW FLYER XDE60 2017 350000 EQUIPMENT
NEW FLYER XN35 2017 350000 EQUIPMENT
NEW FLYER XN40 2017 350000 EQUIPMENT
NEW FLYER XN60 2017 350000 EQUIPMENT
NEW FLYER XD35 2016 350000 EQUIPMENT
NEW FLYER XD40 2016 350000 EQUIPMENT
NEW FLYER XD60 2016 350000 EQUIPMENT
NEW FLYER XDE35 2016 350000 EQUIPMENT
NEW FLYER XDE40 2016 350000 EQUIPMENT
NEW FLYER XDE60 2016 350000 EQUIPMENT
NEW FLYER XN35 2016 350000 EQUIPMENT
NEW FLYER XN40 2016 350000 EQUIPMENT
NEW FLYER XN60 2016 350000 EQUIPMENT
NEW FLYER XD35 2015 350000 EQUIPMENT
NEW FLYER XD40 2015 350000 EQUIPMENT
NEW FLYER XD60 2015 350000 EQUIPMENT
NEW FLYER XDE35 2015 350000 EQUIPMENT
NEW FLYER XDE40 2015 350000 EQUIPMENT
NEW FLYER XDE60 2015 350000 EQUIPMENT
NEW FLYER XN35 2015 350000 EQUIPMENT
NEW FLYER XN40 2015 350000 EQUIPMENT
NEW FLYER XN60 2015 350000 EQUIPMENT
NEW FLYER XD35 2014 350000 EQUIPMENT
NEW FLYER XD40 2014 350000 EQUIPMENT
NEW FLYER XD60 2014 350000 EQUIPMENT
NEW FLYER XDE35 2014 350000 EQUIPMENT
NEW FLYER XDE40 2014 350000 EQUIPMENT
NEW FLYER XDE60 2014 350000 EQUIPMENT
NEW FLYER XN35 2014 350000 EQUIPMENT
NEW FLYER XN40 2014 350000 EQUIPMENT
NEW FLYER XN60 2014 350000 EQUIPMENT
NEW FLYER XD35 2013 350000 EQUIPMENT
NEW FLYER XD40 2013 350000 EQUIPMENT
NEW FLYER XD60 2013 350000 EQUIPMENT
NEW FLYER XDE35 2013 350000 EQUIPMENT
NEW FLYER XDE40 2013 350000 EQUIPMENT
NEW FLYER XDE60 2013 350000 EQUIPMENT
NEW FLYER XN35 2013 350000 EQUIPMENT
NEW FLYER XN40 2013 350000 EQUIPMENT
NEW FLYER XN60 2013 350000 EQUIPMENT
NEW FLYER XD35 2012 350000 EQUIPMENT
NEW FLYER XD40 2012 350000 EQUIPMENT
NEW FLYER XD60 2012 350000 EQUIPMENT
NEW FLYER XDE35 2012 350000 EQUIPMENT
NEW FLYER XDE40 2012 350000 EQUIPMENT
NEW FLYER XN40 2012 350000 EQUIPMENT
NEW FLYER XN60 2012 350000 EQUIPMENT
NEW FLYER XD35 2011 350000 EQUIPMENT
NEW FLYER XD40 2011 350000 EQUIPMENT
NEW FLYER XDE35 2011 350000 EQUIPMENT
NEW FLYER XDE40 2011 350000 EQUIPMENT
NEW FLYER XN40 2011 350000 EQUIPMENT
NEW FLYER XN60 2011 350000 EQUIPMENT
NEW FLYER XD35 2010 350000 EQUIPMENT
NEW FLYER XD40 2010 350000 EQUIPMENT
NEW FLYER XDE35 2010 350000 EQUIPMENT
NEW FLYER XDE40 2010 350000 EQUIPMENT
NEW FLYER XN60 2010 350000 EQUIPMENT
NEW FLYER XDE40 2009 350000 EQUIPMENT

Related NEW FLYER Recalls

CampaignModelYearComponentSummary
XE40 2022 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SP... New Flyer of America, Inc. (New Flyer) is recalling certain 2022 XE40 transit...
XE35 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XE35 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XHE60 2026 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XHE60 2025 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NEW FLYER dealer. Bring this bulletin ID (SMB177) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.