TSB: NEW FLYER L40HF, L40LF, L40LFR, XCELSIOR (1994–2017)

Bulletin SMB172 — August 11, 2017

Bulletin Details

Bulletin IDSMB172
ManufacturerNEW FLYER
ModelsL40HF, L40LF, L40LFR, XCELSIOR
Model Years1994–2017
Date IssuedAugust 11, 2017
Date Added to NHTSASeptember 13, 2017
ComponentSUSPENSION:FRONT
Vehicles Affected17 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Service Bulletin Provides Preventative Maintenance Information on the Stabilizer Bar (if installed) Located on the Front Suspension

Affected Vehicles

MakeModelYearComponent
NEW FLYER XCELSIOR 2017 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2016 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2015 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2014 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2013 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2012 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2011 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2010 021000 SUSPENSION:FRONT
NEW FLYER L40LFR 2009 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2009 021000 SUSPENSION:FRONT
NEW FLYER XCELSIOR 2008 021000 SUSPENSION:FRONT
NEW FLYER L40LF 2006 021000 SUSPENSION:FRONT
NEW FLYER L40LF 2005 021000 SUSPENSION:FRONT
NEW FLYER L40LF 2004 021000 SUSPENSION:FRONT
NEW FLYER L40LF 1998 021000 SUSPENSION:FRONT
NEW FLYER L40HF 1995 021000 SUSPENSION:FRONT
NEW FLYER L40HF 1994 021000 SUSPENSION:FRONT

Related NEW FLYER Recalls

CampaignModelYearComponentSummary
XE40 2022 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SP... New Flyer of America, Inc. (New Flyer) is recalling certain 2022 XE40 transit...
XE35 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XE35 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XHE60 2026 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XHE60 2025 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NEW FLYER dealer. Bring this bulletin ID (SMB172) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.