TSB: NEW FLYER NEW FLYER, S60, S60CC, S60H, S60I, S60L, S90, S90H, V60, V60CC, V60H, V90, V90CC, XC40, XC40H, XC60, XC60H, XC90, XC90H (2020)

Bulletin SMB171 — July 13, 2017

Bulletin Details

Bulletin IDSMB171
ManufacturerNEW FLYER
ModelsNEW FLYER, S60, S60CC, S60H, S60I, S60L, S90, S90H, V60, V60CC, V60H, V90, V90CC, XC40, XC40H, XC60, XC60H, XC90, XC90H
Model Years2020
Date IssuedJuly 13, 2017
Date Added to NHTSAApril 24, 2023
ComponentSTEERING
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Retail Car Delivery Process

Affected Vehicles

MakeModelYearComponent
VOLVO S60 2020 980000 UNKNOWN OR OTHER
VOLVO S60CC 2020 980000 UNKNOWN OR OTHER
VOLVO S60H 2020 980000 UNKNOWN OR OTHER
VOLVO S60I 2020 980000 UNKNOWN OR OTHER
VOLVO S60L 2020 980000 UNKNOWN OR OTHER
VOLVO S90 2020 980000 UNKNOWN OR OTHER
VOLVO S90H 2020 980000 UNKNOWN OR OTHER
VOLVO V60 2020 980000 UNKNOWN OR OTHER
VOLVO V60CC 2020 980000 UNKNOWN OR OTHER
VOLVO V60H 2020 980000 UNKNOWN OR OTHER
VOLVO V90 2020 980000 UNKNOWN OR OTHER
VOLVO V90CC 2020 980000 UNKNOWN OR OTHER
VOLVO XC40 2020 980000 UNKNOWN OR OTHER
VOLVO XC40H 2020 980000 UNKNOWN OR OTHER
VOLVO XC60 2020 980000 UNKNOWN OR OTHER
VOLVO XC60H 2020 980000 UNKNOWN OR OTHER
VOLVO XC90 2020 980000 UNKNOWN OR OTHER
VOLVO XC90H 2020 980000 UNKNOWN OR OTHER
NEW FLYER NEW FLYER 010000 STEERING
NEW FLYER NEW FLYER 350000 EQUIPMENT

Related NEW FLYER Recalls

CampaignModelYearComponentSummary
XE40 2022 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SP... New Flyer of America, Inc. (New Flyer) is recalling certain 2022 XE40 transit...
XE35 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XE35 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XHE60 2026 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...
XHE60 2025 ELECTRICAL SYSTEM:PROPULSION SYSTEM:I... New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NEW FLYER dealer. Bring this bulletin ID (SMB171) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.