TSB: JAGUAR DEFENDER, DISCOVERY, F-PACE, I-PACE, RANGE ROVER VELAR, XF (2020–2022)

Bulletin SFCC_SEP2023_15 — September 22, 2023

Bulletin Details

Bulletin IDSFCC_SEP2023_15
ManufacturerJAGUAR
ModelsDEFENDER, DISCOVERY, F-PACE, I-PACE, RANGE ROVER VELAR, XF
Model Years2020–2022
Date IssuedSeptember 22, 2023
Date Added to NHTSAOctober 6, 2023
ComponentELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicles Affected18 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake.

Affected Vehicles

MakeModelYearComponent
LAND ROVER DEFENDER 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LAND ROVER DEFENDER 2022 350000 EQUIPMENT
LAND ROVER DISCOVERY 2022 350000 EQUIPMENT
LAND ROVER DISCOVERY 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LAND ROVER DEFENDER 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LAND ROVER DEFENDER 2021 350000 EQUIPMENT
LAND ROVER DISCOVERY 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LAND ROVER DISCOVERY 2021 350000 EQUIPMENT
JAGUAR F-PACE 2021 350000 EQUIPMENT
JAGUAR F-PACE 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
JAGUAR I-PACE 2021 350000 EQUIPMENT
JAGUAR I-PACE 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LAND ROVER RANGE ROVER VELAR 2021 350000 EQUIPMENT
LAND ROVER RANGE ROVER VELAR 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
JAGUAR XF 2021 350000 EQUIPMENT
JAGUAR XF 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LAND ROVER DEFENDER 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LAND ROVER DEFENDER 2020 350000 EQUIPMENT

Related JAGUAR Recalls

CampaignModelYearComponentSummary
F-PACE 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
E-PACE 2022 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...
F-PACE 2024 ELECTRICAL SYSTEM:PROPULSION SYSTEM:D... Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JAGUAR dealer. Bring this bulletin ID (SFCC_SEP2023_15) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.