TSB: THOMAS BUILT BUSES SAF-T-LINER C2 (2011–2018)

Bulletin SF571 FCCC Bus C — August 16, 2018

Bulletin Details

Bulletin IDSF571 FCCC Bus C
ManufacturerTHOMAS BUILT BUSES
ModelsSAF-T-LINER C2
Model Years2011–2018
Date IssuedAugust 16, 2018
Date Added to NHTSADecember 10, 2018
ComponentENGINE AND ENGINE COOLING
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Field Service Campaign: FCCC Bus Chassis Heater Hoses

Affected Vehicles

MakeModelYearComponent
THOMAS BUILT BUSES SAF-T-LINER C2 2018 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER C2 2017 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER C2 2016 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER C2 2015 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER C2 2014 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER C2 2013 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER C2 2012 060000 ENGINE AND ENGINE COOLING
THOMAS BUILT BUSES SAF-T-LINER C2 2011 060000 ENGINE AND ENGINE COOLING

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CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized THOMAS BUILT BUSES dealer. Bring this bulletin ID (SF571 FCCC Bus C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.