TSB: CHRYSLER 1500, 2500, 3500, 4500, 5500, C/V TRADESMAN, CHRYSLER, DART, DODGE, FIAT, JEEP, PROMASTER, PROMASTER 2500, PROMASTER 3500, PROMASTER CITY (2007–2019)

Bulletin 08-028-16 — March 15, 2016

Bulletin Details

Bulletin ID08-028-16
ManufacturerCHRYSLER
Models1500, 2500, 3500, 4500, 5500, C/V TRADESMAN, CHRYSLER, DART, DODGE, FIAT, JEEP, PROMASTER, PROMASTER 2500, PROMASTER 3500, PROMASTER CITY
Model Years2007–2019
Date IssuedMarch 15, 2016
Date Added to NHTSAJune 25, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected302 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: ? Radio display screen will lock up and reset i

Affected Vehicles

MakeModelYearComponent
RAM 1500 2019 350000 EQUIPMENT
RAM 1500 2019 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2018 350000 EQUIPMENT
RAM 1500 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2018 350000 EQUIPMENT
RAM 2500 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2018 350000 EQUIPMENT
RAM 3500 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2018 350000 EQUIPMENT
RAM 4500 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2018 350000 EQUIPMENT
RAM 5500 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER 2018 350000 EQUIPMENT
RAM PROMASTER 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER CITY 2018 350000 EQUIPMENT
RAM PROMASTER CITY 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER CITY 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER CITY 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2017 350000 EQUIPMENT
RAM 1500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2017 350000 EQUIPMENT
RAM 2500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2017 350000 EQUIPMENT
RAM 3500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2017 350000 EQUIPMENT
RAM 4500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2017 350000 EQUIPMENT
RAM 5500 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER 2017 350000 EQUIPMENT
RAM PROMASTER 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER CITY 2017 350000 EQUIPMENT
RAM PROMASTER CITY 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER CITY 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER CITY 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2016 350000 EQUIPMENT
RAM 1500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2016 350000 EQUIPMENT
RAM 2500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2016 350000 EQUIPMENT
RAM 3500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2016 350000 EQUIPMENT
RAM 4500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2016 350000 EQUIPMENT
RAM 5500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM C/V TRADESMAN 2016 350000 EQUIPMENT
RAM C/V TRADESMAN 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM C/V TRADESMAN 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM C/V TRADESMAN 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER 2016 350000 EQUIPMENT
RAM PROMASTER 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER 3500 2016 350000 EQUIPMENT
RAM PROMASTER 3500 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER 3500 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER 3500 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER CITY 2016 350000 EQUIPMENT
RAM PROMASTER CITY 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER CITY 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER CITY 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2015 350000 EQUIPMENT
RAM 1500 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2015 350000 EQUIPMENT
RAM 2500 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2015 350000 EQUIPMENT
RAM 3500 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2015 350000 EQUIPMENT
RAM 4500 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2015 350000 EQUIPMENT
RAM 5500 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM C/V TRADESMAN 2015 350000 EQUIPMENT
RAM C/V TRADESMAN 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM C/V TRADESMAN 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM C/V TRADESMAN 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
DODGE DART 2015 110000 ELECTRICAL SYSTEM
DODGE DART 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER 2015 350000 EQUIPMENT
RAM PROMASTER 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER 2500 2015 350000 EQUIPMENT
RAM PROMASTER 2500 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER 2500 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER 2500 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER CITY 2015 350000 EQUIPMENT
RAM PROMASTER CITY 2015 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER CITY 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER CITY 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2014 350000 EQUIPMENT
RAM 1500 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2014 350000 EQUIPMENT
RAM 2500 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2014 350000 EQUIPMENT
RAM 3500 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2014 350000 EQUIPMENT
RAM 4500 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2014 350000 EQUIPMENT
RAM 5500 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM C/V TRADESMAN 2014 350000 EQUIPMENT
RAM C/V TRADESMAN 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM C/V TRADESMAN 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM C/V TRADESMAN 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
DODGE DART 2014 110000 ELECTRICAL SYSTEM
DODGE DART 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM PROMASTER 2014 350000 EQUIPMENT
RAM PROMASTER 2014 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM PROMASTER 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM PROMASTER 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2013 350000 EQUIPMENT
RAM 1500 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2013 350000 EQUIPMENT
RAM 2500 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2013 350000 EQUIPMENT
RAM 3500 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2013 350000 EQUIPMENT
RAM 4500 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2013 350000 EQUIPMENT
RAM 5500 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM C/V TRADESMAN 2013 350000 EQUIPMENT
RAM C/V TRADESMAN 2013 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM C/V TRADESMAN 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM C/V TRADESMAN 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2012 350000 EQUIPMENT
RAM 1500 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2012 350000 EQUIPMENT
RAM 2500 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2012 350000 EQUIPMENT
RAM 3500 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2012 350000 EQUIPMENT
RAM 4500 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2012 350000 EQUIPMENT
RAM 5500 2012 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
DODGE DART 2012 110000 ELECTRICAL SYSTEM
DODGE DART 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2011 350000 EQUIPMENT
RAM 1500 2011 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2011 350000 EQUIPMENT
RAM 2500 2011 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2011 350000 EQUIPMENT
RAM 3500 2011 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2011 350000 EQUIPMENT
RAM 4500 2011 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2011 350000 EQUIPMENT
RAM 5500 2011 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2010 350000 EQUIPMENT
RAM 1500 2010 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2010 350000 EQUIPMENT
RAM 2500 2010 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2010 350000 EQUIPMENT
RAM 3500 2010 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2010 350000 EQUIPMENT
RAM 4500 2010 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2010 350000 EQUIPMENT
RAM 5500 2010 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 1500 2009 350000 EQUIPMENT
RAM 1500 2009 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 1500 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 1500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 2500 2009 350000 EQUIPMENT
RAM 2500 2009 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 2500 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 2500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2009 350000 EQUIPMENT
RAM 3500 2009 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2009 350000 EQUIPMENT
RAM 4500 2009 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2009 350000 EQUIPMENT
RAM 5500 2009 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2008 350000 EQUIPMENT
RAM 3500 2008 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2008 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 4500 2008 350000 EQUIPMENT
RAM 4500 2008 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 4500 2008 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 4500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 5500 2008 350000 EQUIPMENT
RAM 5500 2008 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 5500 2008 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 5500 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
RAM 3500 2007 350000 EQUIPMENT
RAM 3500 2007 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAM 3500 2007 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
RAM 3500 2007 118000 ELECTRICAL SYSTEM:SOFTWARE
CHRYSLER CHRYSLER 350000 EQUIPMENT
CHRYSLER CHRYSLER 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHRYSLER CHRYSLER 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
CHRYSLER CHRYSLER 118000 ELECTRICAL SYSTEM:SOFTWARE
DODGE DODGE 350000 EQUIPMENT
DODGE DODGE 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DODGE DODGE 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
DODGE DODGE 118000 ELECTRICAL SYSTEM:SOFTWARE
FIAT FIAT 350000 EQUIPMENT
FIAT FIAT 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FIAT FIAT 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
FIAT FIAT 118000 ELECTRICAL SYSTEM:SOFTWARE
JEEP JEEP 350000 EQUIPMENT
JEEP JEEP 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
JEEP JEEP 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
JEEP JEEP 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (08-028-16) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.