TSB: MERCEDES BENZ AMG CLA45, AMG ML63, AMG S63, C250, C300, C350, CL550, CL600, CL63, CL65, CLA250, CLS550, CLS63, E250, E330, E350, E400 HYBRID, E550, E63, G550, G63, ML350, ML400, ML500, ML550, R320, R350, S350, S400, S450, S550, S600, S63, S65, SL550, SL63, SL65, SLK250, SLK350, SLK55 (2012–2014)

Bulletin SC-2019040001 — April 11, 2019

Bulletin Details

Bulletin IDSC-2019040001
ManufacturerMERCEDES BENZ
ModelsAMG CLA45, AMG ML63, AMG S63, C250, C300, C350, CL550, CL600, CL63, CL65, CLA250, CLS550, CLS63, E250, E330, E350, E400 HYBRID, E550, E63, G550, G63, ML350, ML400, ML500, ML550, R320, R350, S350, S400, S450, S550, S600, S63, S65, SL550, SL63, SL65, SLK250, SLK350, SLK55
Model Years2012–2014
Date IssuedApril 11, 2019
Date Added to NHTSAJune 3, 2019
ComponentENGINE (PWS)
Vehicles Affected184 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Update engine electronics (ME-SFI) control unit software

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG CLA45 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG CLA45 2014 060000 ENGINE (PWS)
MERCEDES-BENZ AMG ML63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG ML63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ AMG S63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG S63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ C250 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C250 2014 060000 ENGINE (PWS)
MERCEDES-BENZ C300 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C300 2014 060000 ENGINE (PWS)
MERCEDES-BENZ C350 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C350 2014 060000 ENGINE (PWS)
MERCEDES-BENZ CL550 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL550 2014 060000 ENGINE (PWS)
MERCEDES-BENZ CL600 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL600 2014 060000 ENGINE (PWS)
MERCEDES-BENZ CL63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ CL65 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL65 2014 060000 ENGINE (PWS)
MERCEDES-BENZ CLA250 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLA250 2014 060000 ENGINE (PWS)
MERCEDES-BENZ CLS550 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS550 2014 060000 ENGINE (PWS)
MERCEDES-BENZ CLS63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ E250 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E250 2014 060000 ENGINE (PWS)
MERCEDES-BENZ E350 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E350 2014 060000 ENGINE (PWS)
MERCEDES-BENZ E400 HYBRID 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E400 HYBRID 2014 060000 ENGINE (PWS)
MERCEDES-BENZ E550 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E550 2014 060000 ENGINE (PWS)
MERCEDES-BENZ E63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ G550 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ G550 2014 060000 ENGINE (PWS)
MERCEDES-BENZ G63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ G63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ ML350 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML350 2014 060000 ENGINE (PWS)
MERCEDES-BENZ ML400 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML400 2014 060000 ENGINE (PWS)
MERCEDES-BENZ ML500 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML500 2014 060000 ENGINE (PWS)
MERCEDES-BENZ ML550 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML550 2014 060000 ENGINE (PWS)
MERCEDES-BENZ S550 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S550 2014 060000 ENGINE (PWS)
MERCEDES-BENZ S63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ SL550 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SL550 2014 060000 ENGINE (PWS)
MERCEDES-BENZ SL63 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SL63 2014 060000 ENGINE (PWS)
MERCEDES-BENZ SL65 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SL65 2014 060000 ENGINE (PWS)
MERCEDES-BENZ SLK250 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK250 2014 060000 ENGINE (PWS)
MERCEDES-BENZ SLK350 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK350 2014 060000 ENGINE (PWS)
MERCEDES-BENZ SLK55 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK55 2014 060000 ENGINE (PWS)
MERCEDES-BENZ AMG ML63 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG ML63 2013 060000 ENGINE (PWS)
MERCEDES-BENZ AMG S63 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG S63 2013 060000 ENGINE (PWS)
MERCEDES-BENZ C250 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C250 2013 060000 ENGINE (PWS)
MERCEDES-BENZ C300 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C300 2013 060000 ENGINE (PWS)
MERCEDES-BENZ C350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C350 2013 060000 ENGINE (PWS)
MERCEDES-BENZ CL550 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL550 2013 060000 ENGINE (PWS)
MERCEDES-BENZ CL600 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL600 2013 060000 ENGINE (PWS)
MERCEDES-BENZ CL63 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL63 2013 060000 ENGINE (PWS)
MERCEDES-BENZ CL65 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL65 2013 060000 ENGINE (PWS)
MERCEDES-BENZ CLA250 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLA250 2013 060000 ENGINE (PWS)
MERCEDES-BENZ CLS550 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS550 2013 060000 ENGINE (PWS)
MERCEDES-BENZ CLS63 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS63 2013 060000 ENGINE (PWS)
MERCEDES-BENZ E330 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E330 2013 060000 ENGINE (PWS)
MERCEDES-BENZ E350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E350 2013 060000 ENGINE (PWS)
MERCEDES-BENZ E400 HYBRID 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E400 HYBRID 2013 060000 ENGINE (PWS)
MERCEDES-BENZ E550 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E550 2013 060000 ENGINE (PWS)
MERCEDES-BENZ E63 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E63 2013 060000 ENGINE (PWS)
MERCEDES-BENZ G550 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ G550 2013 060000 ENGINE (PWS)
MERCEDES-BENZ G63 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ G63 2013 060000 ENGINE (PWS)
MERCEDES-BENZ ML350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML350 2013 060000 ENGINE (PWS)
MERCEDES-BENZ ML400 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML400 2013 060000 ENGINE (PWS)
MERCEDES-BENZ ML500 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML500 2013 060000 ENGINE (PWS)
MERCEDES-BENZ ML550 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML550 2013 060000 ENGINE (PWS)
MERCEDES-BENZ R320 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R320 2013 060000 ENGINE (PWS)
MERCEDES-BENZ S350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S350 2013 060000 ENGINE (PWS)
MERCEDES-BENZ S400 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S400 2013 060000 ENGINE (PWS)
MERCEDES-BENZ S450 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S450 2013 060000 ENGINE (PWS)
MERCEDES-BENZ S550 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S550 2013 060000 ENGINE (PWS)
MERCEDES-BENZ S600 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S600 2013 060000 ENGINE (PWS)
MERCEDES-BENZ S65 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S65 2013 060000 ENGINE (PWS)
MERCEDES-BENZ SL550 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SL550 2013 060000 ENGINE (PWS)
MERCEDES-BENZ SL63 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SL63 2013 060000 ENGINE (PWS)
MERCEDES-BENZ SL65 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SL65 2013 060000 ENGINE (PWS)
MERCEDES-BENZ SLK250 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK250 2013 060000 ENGINE (PWS)
MERCEDES-BENZ SLK350 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK350 2013 060000 ENGINE (PWS)
MERCEDES-BENZ AMG ML63 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ AMG ML63 2012 060000 ENGINE (PWS)
MERCEDES-BENZ C250 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C250 2012 060000 ENGINE (PWS)
MERCEDES-BENZ C300 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C300 2012 060000 ENGINE (PWS)
MERCEDES-BENZ C350 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ C350 2012 060000 ENGINE (PWS)
MERCEDES-BENZ CL550 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL550 2012 060000 ENGINE (PWS)
MERCEDES-BENZ CL600 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL600 2012 060000 ENGINE (PWS)
MERCEDES-BENZ CL63 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL63 2012 060000 ENGINE (PWS)
MERCEDES-BENZ CL65 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CL65 2012 060000 ENGINE (PWS)
MERCEDES-BENZ CLA250 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLA250 2012 060000 ENGINE (PWS)
MERCEDES-BENZ CLS550 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS550 2012 060000 ENGINE (PWS)
MERCEDES-BENZ CLS63 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ CLS63 2012 060000 ENGINE (PWS)
MERCEDES-BENZ E350 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E350 2012 060000 ENGINE (PWS)
MERCEDES-BENZ E550 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E550 2012 060000 ENGINE (PWS)
MERCEDES-BENZ E63 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ E63 2012 060000 ENGINE (PWS)
MERCEDES-BENZ ML350 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML350 2012 060000 ENGINE (PWS)
MERCEDES-BENZ ML500 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML500 2012 060000 ENGINE (PWS)
MERCEDES-BENZ ML550 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ ML550 2012 060000 ENGINE (PWS)
MERCEDES-BENZ R350 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ R350 2012 060000 ENGINE (PWS)
MERCEDES-BENZ S350 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S350 2012 060000 ENGINE (PWS)
MERCEDES-BENZ S400 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S400 2012 060000 ENGINE (PWS)
MERCEDES-BENZ S550 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S550 2012 060000 ENGINE (PWS)
MERCEDES-BENZ S600 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S600 2012 060000 ENGINE (PWS)
MERCEDES-BENZ S63 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S63 2012 060000 ENGINE (PWS)
MERCEDES-BENZ S65 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ S65 2012 060000 ENGINE (PWS)
MERCEDES-BENZ SLK350 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MERCEDES-BENZ SLK350 2012 060000 ENGINE (PWS)

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (SC-2019040001) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.