TSB: FCCC FCCC, SAF-T-LINER C2 (2002–2019)

Bulletin sbu88004 — May 1, 2018

Bulletin Details

Bulletin IDsbu88004
ManufacturerFCCC
ModelsFCCC, SAF-T-LINER C2
Model Years2002–2019
Date IssuedMay 1, 2018
Date Added to NHTSADecember 10, 2018
ComponentSTRUCTURE
Vehicles Affected37 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

A new design for the Saf-T-Liner C2 grille went into prduction on February 5, 2018. The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be

Affected Vehicles

MakeModelYearComponent
THOMAS BUILT BUSES SAF-T-LINER C2 2019 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2019 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2018 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2018 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2017 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2017 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2016 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2016 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2015 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2015 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2014 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2014 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2013 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2013 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2012 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2012 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2011 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2011 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2010 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2010 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2009 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2009 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2008 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2008 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2007 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2007 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2006 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2006 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2005 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2005 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2004 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2004 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2003 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2003 162800 STRUCTURE:BODY:HOOD
THOMAS BUILT BUSES SAF-T-LINER C2 2002 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2002 162800 STRUCTURE:BODY:HOOD
FCCC FCCC 160000 STRUCTURE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (sbu88004) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.