TSB: DODGE DODGE, RAM 2500, RAM 3500, RAM 4500, RAM 5500 (2009)
Bulletin SB25-001-15 — May 30, 2015
Bulletin Details
| Bulletin ID | SB25-001-15 |
| Manufacturer | DODGE |
| Models | DODGE, RAM 2500, RAM 3500, RAM 4500, RAM 5500 |
| Model Years | 2009 |
| Date Issued | May 30, 2015 |
| Date Added to NHTSA | October 6, 2015 |
| Component | ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
| Vehicles Affected | 20 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
RAM: DIESEL EXHAUST FLUID (DEF) GAUGE LEVEL IS ERRATIC AND STICKS FOR LONG PERIOD OF TIME ALONG WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING AND INFORMATION IS PROVIDED FOR APPROVING PROPER DIESEL EXHAUST FLUID INSIDE TANK AND REPLAC
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| DODGE | RAM 2500 | 2009 | 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
| DODGE | RAM 2500 | 2009 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| DODGE | RAM 2500 | 2009 | 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM |
| DODGE | RAM 2500 | 2009 | 350000 EQUIPMENT |
| DODGE | RAM 3500 | 2009 | 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
| DODGE | RAM 3500 | 2009 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| DODGE | RAM 3500 | 2009 | 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM |
| DODGE | RAM 3500 | 2009 | 350000 EQUIPMENT |
| DODGE | RAM 4500 | 2009 | 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
| DODGE | RAM 4500 | 2009 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| DODGE | RAM 4500 | 2009 | 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM |
| DODGE | RAM 4500 | 2009 | 350000 EQUIPMENT |
| DODGE | RAM 5500 | 2009 | 350000 EQUIPMENT |
| DODGE | RAM 5500 | 2009 | 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM |
| DODGE | RAM 5500 | 2009 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| DODGE | RAM 5500 | 2009 | 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
| DODGE | DODGE | — | 350000 EQUIPMENT |
| DODGE | DODGE | — | 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM |
| DODGE | DODGE | — | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY |
| DODGE | DODGE | — | 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
Related DODGE Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized DODGE dealer. Bring this bulletin ID (SB25-001-15) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.