TSB: JEEP CHEROKEE (2020–2023)

Bulletin S2308000032 — August 24, 2023

Bulletin Details

Bulletin IDS2308000032
ManufacturerJEEP
ModelsCHEROKEE
Model Years2020–2023
Date IssuedAugust 24, 2023
Date Added to NHTSAOctober 2, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Intermittently The Vehicle exhibits No Crank No Start. Vehicle Goes Into Limp Home Mode. Multiple DTC?s And Warning Lights

Affected Vehicles

MakeModelYearComponent
JEEP CHEROKEE 2023 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2023 116000 ELECTRICAL SYSTEM:IGNITION
JEEP CHEROKEE 2022 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2022 116000 ELECTRICAL SYSTEM:IGNITION
JEEP CHEROKEE 2021 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2021 116000 ELECTRICAL SYSTEM:IGNITION
JEEP CHEROKEE 2020 110000 ELECTRICAL SYSTEM
JEEP CHEROKEE 2020 116000 ELECTRICAL SYSTEM:IGNITION

Related JEEP Recalls

CampaignModelYearComponentSummary
WRANGLER 2024 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
WRANGLER 2025 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
GRAND CHEROKEE 2025 AIR BAGS: AIR BAG/RESTRAINT CONTROL M... Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and...
GRAND CHEROKEE 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL M... Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and...
GRAND CHEROKEE 2023 AIR BAGS: AIR BAG/RESTRAINT CONTROL M... Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JEEP dealer. Bring this bulletin ID (S2308000032) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.