TSB: ALFA ROMEO 1500, 2500, 3500, 4500, 5500, DURANGO, GIULIA, GRAND CHEROKEE, GRAND CHEROKEE 4XE, GRAND WAGONEER, JOURNEY, PACIFICA, PROMASTER, STELVIO (2019–2022)

Bulletin S2208000011 RevB — March 10, 2022

Bulletin Details

Bulletin IDS2208000011 RevB
ManufacturerALFA ROMEO
Models1500, 2500, 3500, 4500, 5500, DURANGO, GIULIA, GRAND CHEROKEE, GRAND CHEROKEE 4XE, GRAND WAGONEER, JOURNEY, PACIFICA, PROMASTER, STELVIO
Model Years2019–2022
Date IssuedMarch 10, 2022
Date Added to NHTSAMay 31, 2022
ComponentEQUIPMENT
Vehicles Affected58 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Wireless Qi Charger Not Charging

Affected Vehicles

MakeModelYearComponent
RAM 1500 2022 350000 EQUIPMENT
RAM 1500 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
DODGE DURANGO 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
DODGE DURANGO 2022 350000 EQUIPMENT
JEEP GRAND CHEROKEE 4XE 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
JEEP GRAND CHEROKEE 4XE 2022 350000 EQUIPMENT
JEEP GRAND WAGONEER 2022 350000 EQUIPMENT
JEEP GRAND WAGONEER 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
DODGE JOURNEY 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
DODGE JOURNEY 2022 350000 EQUIPMENT
CHRYSLER PACIFICA 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
CHRYSLER PACIFICA 2022 350000 EQUIPMENT
RAM PROMASTER 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM PROMASTER 2022 350000 EQUIPMENT
RAM 1500 2021 350000 EQUIPMENT
RAM 1500 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 2500 2021 350000 EQUIPMENT
RAM 2500 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 3500 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 3500 2021 350000 EQUIPMENT
RAM 4500 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 4500 2021 350000 EQUIPMENT
RAM 5500 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 5500 2021 350000 EQUIPMENT
DODGE DURANGO 2021 350000 EQUIPMENT
DODGE DURANGO 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
ALFA ROMEO GIULIA 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
ALFA ROMEO GIULIA 2021 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
JEEP GRAND CHEROKEE 2021 350000 EQUIPMENT
CHRYSLER PACIFICA 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
CHRYSLER PACIFICA 2021 350000 EQUIPMENT
ALFA ROMEO STELVIO 2021 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
ALFA ROMEO STELVIO 2021 350000 EQUIPMENT
RAM 1500 2020 350000 EQUIPMENT
RAM 1500 2020 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 2500 2020 350000 EQUIPMENT
RAM 2500 2020 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 3500 2020 350000 EQUIPMENT
RAM 3500 2020 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 4500 2020 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 4500 2020 350000 EQUIPMENT
RAM 5500 2020 350000 EQUIPMENT
RAM 5500 2020 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
ALFA ROMEO GIULIA 2020 350000 EQUIPMENT
ALFA ROMEO GIULIA 2020 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
ALFA ROMEO STELVIO 2020 350000 EQUIPMENT
ALFA ROMEO STELVIO 2020 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 1500 2019 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 1500 2019 350000 EQUIPMENT
RAM 2500 2019 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 2500 2019 350000 EQUIPMENT
RAM 3500 2019 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 3500 2019 350000 EQUIPMENT
RAM 4500 2019 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 4500 2019 350000 EQUIPMENT
RAM 5500 2019 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
RAM 5500 2019 350000 EQUIPMENT

Related ALFA ROMEO Recalls

CampaignModelYearComponentSummary
TONALE PHEV 2024 SERVICE BRAKES, HYDRAULIC:PEDALS AND ... Chrysler (FCA US, LLC) is recalling certain 2024 Dodge Hornet and Alfa Romeo ...
GIULIA 2024 EXTERIOR LIGHTING:HEADLIGHTS Chrysler (FCA US, LLC) is recalling certain 2024 Alfa Romeo Giulia vehicles. ...
GIULIA 2021 BACK OVER PREVENTION:DISPLAY FUNCTION Chrysler (FCA US, LLC) is recalling certain 2020-2025 Alfa Romeo Giulia and A...
STELVIO 2021 BACK OVER PREVENTION:DISPLAY FUNCTION Chrysler (FCA US, LLC) is recalling certain 2020-2025 Alfa Romeo Giulia and A...
STELVIO 2022 BACK OVER PREVENTION:DISPLAY FUNCTION Chrysler (FCA US, LLC) is recalling certain 2020-2025 Alfa Romeo Giulia and A...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALFA ROMEO dealer. Bring this bulletin ID (S2208000011 RevB) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.