TSB: CHRYSLER 1500, 2500, 3500, 4500, 5500, ASPEN, BULLET 4500, BULLET 5500, DAKOTA, DURANGO, RAM 2500 (2005–2012)

Bulletin S2121000003 — March 4, 2021

Bulletin Details

Bulletin IDS2121000003
ManufacturerCHRYSLER
Models1500, 2500, 3500, 4500, 5500, ASPEN, BULLET 4500, BULLET 5500, DAKOTA, DURANGO, RAM 2500
Model Years2005–2012
Date IssuedMarch 4, 2021
Date Added to NHTSASeptember 26, 2022
ComponentPOWER TRAIN
Vehicles Affected77 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Transfer Case Gear Motor/Actuator Installation Guidelines.

Affected Vehicles

MakeModelYearComponent
RAM 1500 2012 100000 POWER TRAIN
RAM 1500 2012 100000 POWER TRAIN
RAM 2500 2012 100000 POWER TRAIN
RAM 2500 2012 100000 POWER TRAIN
RAM 3500 2012 100000 POWER TRAIN
RAM 3500 2012 100000 POWER TRAIN
RAM 4500 2012 100000 POWER TRAIN
RAM 4500 2012 100000 POWER TRAIN
RAM 5500 2012 100000 POWER TRAIN
RAM 1500 2011 100000 POWER TRAIN
RAM 1500 2011 100000 POWER TRAIN
RAM 2500 2011 100000 POWER TRAIN
RAM 2500 2011 100000 POWER TRAIN
RAM 3500 2011 100000 POWER TRAIN
RAM 3500 2011 100000 POWER TRAIN
RAM 4500 2011 100000 POWER TRAIN
RAM 4500 2011 100000 POWER TRAIN
RAM 5500 2011 100000 POWER TRAIN
DODGE DAKOTA 2011 100000 POWER TRAIN
DODGE DAKOTA 2011 100000 POWER TRAIN
RAM 1500 2010 100000 POWER TRAIN
RAM 1500 2010 100000 POWER TRAIN
RAM 2500 2010 100000 POWER TRAIN
RAM 2500 2010 100000 POWER TRAIN
RAM 3500 2010 100000 POWER TRAIN
RAM 3500 2010 100000 POWER TRAIN
RAM 4500 2010 100000 POWER TRAIN
RAM 4500 2010 100000 POWER TRAIN
RAM 5500 2010 100000 POWER TRAIN
DODGE DAKOTA 2010 100000 POWER TRAIN
DODGE DAKOTA 2010 100000 POWER TRAIN
RAM 1500 2009 100000 POWER TRAIN
RAM 1500 2009 100000 POWER TRAIN
RAM 2500 2009 100000 POWER TRAIN
RAM 2500 2009 100000 POWER TRAIN
RAM 3500 2009 100000 POWER TRAIN
RAM 3500 2009 100000 POWER TRAIN
RAM 4500 2009 100000 POWER TRAIN
RAM 4500 2009 100000 POWER TRAIN
RAM 5500 2009 100000 POWER TRAIN
CHRYSLER ASPEN 2009 100000 POWER TRAIN
CHRYSLER ASPEN 2009 100000 POWER TRAIN
STERLING BULLET 4500 2009 100000 POWER TRAIN
STERLING BULLET 5500 2009 100000 POWER TRAIN
STERLING BULLET 5500 2009 100000 POWER TRAIN
DODGE DAKOTA 2009 100000 POWER TRAIN
DODGE DAKOTA 2009 100000 POWER TRAIN
DODGE DURANGO 2009 100000 POWER TRAIN
DODGE DURANGO 2009 100000 POWER TRAIN
RAM 3500 2008 100000 POWER TRAIN
RAM 3500 2008 100000 POWER TRAIN
STERLING BULLET 4500 2008 100000 POWER TRAIN
STERLING BULLET 5500 2008 100000 POWER TRAIN
STERLING BULLET 5500 2008 100000 POWER TRAIN
DODGE DAKOTA 2008 100000 POWER TRAIN
DODGE DAKOTA 2008 100000 POWER TRAIN
DODGE DURANGO 2008 100000 POWER TRAIN
DODGE DURANGO 2008 100000 POWER TRAIN
DODGE RAM 2500 2008 100000 POWER TRAIN
RAM 3500 2007 100000 POWER TRAIN
RAM 3500 2007 100000 POWER TRAIN
CHRYSLER ASPEN 2007 100000 POWER TRAIN
CHRYSLER ASPEN 2007 100000 POWER TRAIN
DODGE DAKOTA 2007 100000 POWER TRAIN
DODGE DAKOTA 2007 100000 POWER TRAIN
DODGE DURANGO 2007 100000 POWER TRAIN
DODGE DURANGO 2007 100000 POWER TRAIN
DODGE RAM 2500 2007 100000 POWER TRAIN
DODGE DAKOTA 2006 100000 POWER TRAIN
DODGE DAKOTA 2006 100000 POWER TRAIN
DODGE DURANGO 2006 100000 POWER TRAIN
DODGE DURANGO 2006 100000 POWER TRAIN
DODGE RAM 2500 2006 100000 POWER TRAIN
DODGE DAKOTA 2005 100000 POWER TRAIN
DODGE DAKOTA 2005 100000 POWER TRAIN
DODGE DURANGO 2005 100000 POWER TRAIN
DODGE DURANGO 2005 100000 POWER TRAIN

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (S2121000003) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.