TSB: ALFA ROMEO 124 SPIDER, 1500, 200, 2500, 300, 300 AWD, 3500, 4500, 4C, 500, 500X, 5500, CARAVAN, CHALLENGER, CHARGER, CHEROKEE, COMPASS, DURANGO, GIULIA, GLADIATOR, GRAND CARAVAN, GRAND CHEROKEE, GRAND CHEROKEE 4XE, GRAND WAGONEER, JOURNEY, PACIFICA, PACIFICA HYBRID, PATRIOT, PROMASTER, PROMASTER CITY, RENEGADE, SPIDER, STELVIO, TOWN AND COUNTRY, VOYAGER, WAGONEER, WRANGLER, WRANGLER PHEV (2018–2022)

Bulletin S2108000198 — August 18, 2021

Bulletin Details

Bulletin IDS2108000198
ManufacturerALFA ROMEO
Models124 SPIDER, 1500, 200, 2500, 300, 300 AWD, 3500, 4500, 4C, 500, 500X, 5500, CARAVAN, CHALLENGER, CHARGER, CHEROKEE, COMPASS, DURANGO, GIULIA, GLADIATOR, GRAND CARAVAN, GRAND CHEROKEE, GRAND CHEROKEE 4XE, GRAND WAGONEER, JOURNEY, PACIFICA, PACIFICA HYBRID, PATRIOT, PROMASTER, PROMASTER CITY, RENEGADE, SPIDER, STELVIO, TOWN AND COUNTRY, VOYAGER, WAGONEER, WRANGLER, WRANGLER PHEV
Model Years2018–2022
Date IssuedAugust 18, 2021
Date Added to NHTSASeptember 15, 2022
ComponentEQUIPMENT:ELECTRICAL
Vehicles Affected161 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

Affected Vehicles

MakeModelYearComponent
RAM 1500 2022 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 2500 2022 353000 EQUIPMENT:ELECTRICAL
RAM 2500 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHRYSLER 300 2022 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2022 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 4500 2022 353000 EQUIPMENT:ELECTRICAL
RAM 4500 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 5500 2022 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
DODGE CHALLENGER 2022 353000 EQUIPMENT:ELECTRICAL
DODGE CHARGER 2022 353000 EQUIPMENT:ELECTRICAL
JEEP CHEROKEE 2022 353000 EQUIPMENT:ELECTRICAL
JEEP COMPASS 2022 353000 EQUIPMENT:ELECTRICAL
DODGE DURANGO 2022 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO GIULIA 2022 353000 EQUIPMENT:ELECTRICAL
JEEP GLADIATOR 2022 353000 EQUIPMENT:ELECTRICAL
JEEP GRAND CHEROKEE 4XE 2022 353000 EQUIPMENT:ELECTRICAL
JEEP GRAND WAGONEER 2022 353000 EQUIPMENT:ELECTRICAL
DODGE JOURNEY 2022 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA 2022 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER 2022 353000 EQUIPMENT:ELECTRICAL
JEEP RENEGADE 2022 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO STELVIO 2022 353000 EQUIPMENT:ELECTRICAL
CHRYSLER VOYAGER 2022 353000 EQUIPMENT:ELECTRICAL
JEEP WAGONEER 2022 353000 EQUIPMENT:ELECTRICAL
JEEP WRANGLER 2022 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2021 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 2500 2021 353000 EQUIPMENT:ELECTRICAL
RAM 2500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHRYSLER 300 2021 353000 EQUIPMENT:ELECTRICAL
CHRYSLER 300 AWD 2021 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2021 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 4500 2021 353000 EQUIPMENT:ELECTRICAL
RAM 4500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
FIAT 500X 2021 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2021 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
DODGE CHALLENGER 2021 353000 EQUIPMENT:ELECTRICAL
DODGE CHARGER 2021 353000 EQUIPMENT:ELECTRICAL
JEEP CHEROKEE 2021 353000 EQUIPMENT:ELECTRICAL
JEEP COMPASS 2021 353000 EQUIPMENT:ELECTRICAL
DODGE DURANGO 2021 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO GIULIA 2021 353000 EQUIPMENT:ELECTRICAL
JEEP GLADIATOR 2021 353000 EQUIPMENT:ELECTRICAL
JEEP GRAND CHEROKEE 2021 353000 EQUIPMENT:ELECTRICAL
JEEP GRAND WAGONEER 2021 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA 2021 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER 2021 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER CITY 2021 353000 EQUIPMENT:ELECTRICAL
JEEP RENEGADE 2021 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO STELVIO 2021 353000 EQUIPMENT:ELECTRICAL
CHRYSLER VOYAGER 2021 353000 EQUIPMENT:ELECTRICAL
JEEP WRANGLER 2021 353000 EQUIPMENT:ELECTRICAL
JEEP WRANGLER PHEV 2021 353000 EQUIPMENT:ELECTRICAL
FIAT 124 SPIDER 2020 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2020 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 2500 2020 353000 EQUIPMENT:ELECTRICAL
RAM 2500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHRYSLER 300 2020 353000 EQUIPMENT:ELECTRICAL
CHRYSLER 300 AWD 2020 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2020 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 4500 2020 353000 EQUIPMENT:ELECTRICAL
RAM 4500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
FIAT 500 2020 353000 EQUIPMENT:ELECTRICAL
FIAT 500X 2020 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2020 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
DODGE CARAVAN 2020 353000 EQUIPMENT:ELECTRICAL
DODGE CHALLENGER 2020 353000 EQUIPMENT:ELECTRICAL
DODGE CHARGER 2020 353000 EQUIPMENT:ELECTRICAL
JEEP CHEROKEE 2020 353000 EQUIPMENT:ELECTRICAL
JEEP COMPASS 2020 353000 EQUIPMENT:ELECTRICAL
DODGE DURANGO 2020 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO GIULIA 2020 353000 EQUIPMENT:ELECTRICAL
JEEP GLADIATOR 2020 353000 EQUIPMENT:ELECTRICAL
JEEP GRAND CHEROKEE 2020 353000 EQUIPMENT:ELECTRICAL
DODGE JOURNEY 2020 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA 2020 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA HYBRID 2020 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER 2020 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER CITY 2020 353000 EQUIPMENT:ELECTRICAL
JEEP RENEGADE 2020 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO STELVIO 2020 353000 EQUIPMENT:ELECTRICAL
CHRYSLER VOYAGER 2020 353000 EQUIPMENT:ELECTRICAL
JEEP WRANGLER 2020 353000 EQUIPMENT:ELECTRICAL
FIAT 124 SPIDER 2019 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2019 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2019 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 2500 2019 353000 EQUIPMENT:ELECTRICAL
RAM 2500 2019 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHRYSLER 300 2019 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2019 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2019 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 4500 2019 353000 EQUIPMENT:ELECTRICAL
RAM 4500 2019 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
FIAT 500 2019 353000 EQUIPMENT:ELECTRICAL
FIAT 500X 2019 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2019 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2019 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
DODGE CARAVAN 2019 353000 EQUIPMENT:ELECTRICAL
DODGE CHALLENGER 2019 353000 EQUIPMENT:ELECTRICAL
DODGE CHARGER 2019 353000 EQUIPMENT:ELECTRICAL
JEEP CHEROKEE 2019 353000 EQUIPMENT:ELECTRICAL
JEEP COMPASS 2019 353000 EQUIPMENT:ELECTRICAL
DODGE DURANGO 2019 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO GIULIA 2019 353000 EQUIPMENT:ELECTRICAL
JEEP GLADIATOR 2019 353000 EQUIPMENT:ELECTRICAL
DODGE GRAND CARAVAN 2019 353000 EQUIPMENT:ELECTRICAL
JEEP GRAND CHEROKEE 2019 353000 EQUIPMENT:ELECTRICAL
DODGE JOURNEY 2019 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA 2019 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA HYBRID 2019 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER 2019 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER CITY 2019 353000 EQUIPMENT:ELECTRICAL
JEEP RENEGADE 2019 353000 EQUIPMENT:ELECTRICAL
FIAT SPIDER 2019 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO STELVIO 2019 353000 EQUIPMENT:ELECTRICAL
JEEP WRANGLER 2019 353000 EQUIPMENT:ELECTRICAL
FIAT 124 SPIDER 2018 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2018 353000 EQUIPMENT:ELECTRICAL
RAM 1500 2018 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHRYSLER 200 2018 353000 EQUIPMENT:ELECTRICAL
RAM 2500 2018 353000 EQUIPMENT:ELECTRICAL
RAM 2500 2018 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHRYSLER 300 2018 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2018 353000 EQUIPMENT:ELECTRICAL
RAM 3500 2018 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
RAM 4500 2018 353000 EQUIPMENT:ELECTRICAL
RAM 4500 2018 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
ALFA ROMEO 4C 2018 353000 EQUIPMENT:ELECTRICAL
FIAT 500 2018 353000 EQUIPMENT:ELECTRICAL
FIAT 500X 2018 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2018 353000 EQUIPMENT:ELECTRICAL
RAM 5500 2018 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
DODGE CARAVAN 2018 353000 EQUIPMENT:ELECTRICAL
DODGE CHALLENGER 2018 353000 EQUIPMENT:ELECTRICAL
DODGE CHARGER 2018 353000 EQUIPMENT:ELECTRICAL
JEEP CHEROKEE 2018 353000 EQUIPMENT:ELECTRICAL
JEEP COMPASS 2018 353000 EQUIPMENT:ELECTRICAL
DODGE DURANGO 2018 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO GIULIA 2018 353000 EQUIPMENT:ELECTRICAL
DODGE GRAND CARAVAN 2018 353000 EQUIPMENT:ELECTRICAL
JEEP GRAND CHEROKEE 2018 353000 EQUIPMENT:ELECTRICAL
DODGE JOURNEY 2018 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA 2018 353000 EQUIPMENT:ELECTRICAL
CHRYSLER PACIFICA HYBRID 2018 353000 EQUIPMENT:ELECTRICAL
JEEP PATRIOT 2018 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER 2018 353000 EQUIPMENT:ELECTRICAL
RAM PROMASTER CITY 2018 353000 EQUIPMENT:ELECTRICAL
JEEP RENEGADE 2018 353000 EQUIPMENT:ELECTRICAL
FIAT SPIDER 2018 353000 EQUIPMENT:ELECTRICAL
ALFA ROMEO STELVIO 2018 353000 EQUIPMENT:ELECTRICAL
CHRYSLER TOWN AND COUNTRY 2018 353000 EQUIPMENT:ELECTRICAL
JEEP WRANGLER 2018 353000 EQUIPMENT:ELECTRICAL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ALFA ROMEO dealer. Bring this bulletin ID (S2108000198) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.