TSB: CHRYSLER COMPASS, DURANGO, DURANGO1, GLADIATOR, GRAND CHEROKEE, GRAND WAGONEER, PACIFICA, VOYAGER, WAGONEER, WRANGLER (2018–2023)

Bulletin S2008000031 — March 26, 2020

Bulletin Details

Bulletin IDS2008000031
ManufacturerCHRYSLER
ModelsCOMPASS, DURANGO, DURANGO1, GLADIATOR, GRAND CHEROKEE, GRAND WAGONEER, PACIFICA, VOYAGER, WAGONEER, WRANGLER
Model Years2018–2023
Date IssuedMarch 26, 2020
Date Added to NHTSAOctober 2, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected102 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Low Charging Voltage Displayed On Cluster

Affected Vehicles

MakeModelYearComponent
JEEP COMPASS 2023 980000 UNKNOWN OR OTHER
JEEP COMPASS 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
DODGE DURANGO1 2023 980000 UNKNOWN OR OTHER
DODGE DURANGO1 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GLADIATOR 2023 980000 UNKNOWN OR OTHER
JEEP GLADIATOR 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GRAND CHEROKEE 2023 980000 UNKNOWN OR OTHER
JEEP GRAND CHEROKEE 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GRAND WAGONEER 2023 980000 UNKNOWN OR OTHER
JEEP GRAND WAGONEER 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
CHRYSLER PACIFICA 2023 980000 UNKNOWN OR OTHER
CHRYSLER PACIFICA 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
CHRYSLER VOYAGER 2023 980000 UNKNOWN OR OTHER
CHRYSLER VOYAGER 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP WAGONEER 2023 980000 UNKNOWN OR OTHER
JEEP WAGONEER 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP WRANGLER 2023 980000 UNKNOWN OR OTHER
JEEP WRANGLER 2023 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP COMPASS 2022 980000 UNKNOWN OR OTHER
JEEP COMPASS 2022 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
DODGE DURANGO 2022 980000 UNKNOWN OR OTHER
DODGE DURANGO 2022 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GLADIATOR 2022 980000 UNKNOWN OR OTHER
JEEP GLADIATOR 2022 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GRAND CHEROKEE 2022 980000 UNKNOWN OR OTHER
JEEP GRAND CHEROKEE 2022 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
CHRYSLER PACIFICA 2022 980000 UNKNOWN OR OTHER
CHRYSLER PACIFICA 2022 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
CHRYSLER VOYAGER 2022 980000 UNKNOWN OR OTHER
CHRYSLER VOYAGER 2022 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP WRANGLER 2022 980000 UNKNOWN OR OTHER
JEEP WRANGLER 2022 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP COMPASS 2021 980000 UNKNOWN OR OTHER
JEEP COMPASS 2021 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
DODGE DURANGO 2021 980000 UNKNOWN OR OTHER
DODGE DURANGO 2021 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GLADIATOR 2021 980000 UNKNOWN OR OTHER
JEEP GLADIATOR 2021 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GRAND CHEROKEE 2021 980000 UNKNOWN OR OTHER
JEEP GRAND CHEROKEE 2021 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP WRANGLER 2021 980000 UNKNOWN OR OTHER
JEEP WRANGLER 2021 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP COMPASS 2020 110000 ELECTRICAL SYSTEM
JEEP COMPASS 2020 350000 EQUIPMENT
JEEP COMPASS 2020 980000 UNKNOWN OR OTHER
JEEP COMPASS 2020 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
DODGE DURANGO 2020 110000 ELECTRICAL SYSTEM
DODGE DURANGO 2020 350000 EQUIPMENT
DODGE DURANGO 2020 980000 UNKNOWN OR OTHER
DODGE DURANGO 2020 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GLADIATOR 2020 110000 ELECTRICAL SYSTEM
JEEP GLADIATOR 2020 350000 EQUIPMENT
JEEP GLADIATOR 2020 980000 UNKNOWN OR OTHER
JEEP GLADIATOR 2020 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GRAND CHEROKEE 2020 110000 ELECTRICAL SYSTEM
JEEP GRAND CHEROKEE 2020 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2020 980000 UNKNOWN OR OTHER
JEEP GRAND CHEROKEE 2020 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP WRANGLER 2020 110000 ELECTRICAL SYSTEM
JEEP WRANGLER 2020 350000 EQUIPMENT
JEEP WRANGLER 2020 980000 UNKNOWN OR OTHER
JEEP WRANGLER 2020 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP COMPASS 2019 110000 ELECTRICAL SYSTEM
JEEP COMPASS 2019 350000 EQUIPMENT
JEEP COMPASS 2019 980000 UNKNOWN OR OTHER
JEEP COMPASS 2019 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
DODGE DURANGO 2019 110000 ELECTRICAL SYSTEM
DODGE DURANGO 2019 350000 EQUIPMENT
DODGE DURANGO 2019 980000 UNKNOWN OR OTHER
DODGE DURANGO 2019 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GRAND CHEROKEE 2019 110000 ELECTRICAL SYSTEM
JEEP GRAND CHEROKEE 2019 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2019 980000 UNKNOWN OR OTHER
JEEP GRAND CHEROKEE 2019 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
CHRYSLER PACIFICA 2019 110000 ELECTRICAL SYSTEM
CHRYSLER PACIFICA 2019 350000 EQUIPMENT
CHRYSLER PACIFICA 2019 980000 UNKNOWN OR OTHER
CHRYSLER PACIFICA 2019 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP WRANGLER 2019 110000 ELECTRICAL SYSTEM
JEEP WRANGLER 2019 350000 EQUIPMENT
JEEP WRANGLER 2019 980000 UNKNOWN OR OTHER
JEEP WRANGLER 2019 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP COMPASS 2018 110000 ELECTRICAL SYSTEM
JEEP COMPASS 2018 350000 EQUIPMENT
JEEP COMPASS 2018 980000 UNKNOWN OR OTHER
JEEP COMPASS 2018 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
DODGE DURANGO 2018 110000 ELECTRICAL SYSTEM
DODGE DURANGO 2018 350000 EQUIPMENT
DODGE DURANGO 2018 980000 UNKNOWN OR OTHER
DODGE DURANGO 2018 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP GRAND CHEROKEE 2018 110000 ELECTRICAL SYSTEM
JEEP GRAND CHEROKEE 2018 350000 EQUIPMENT
JEEP GRAND CHEROKEE 2018 980000 UNKNOWN OR OTHER
JEEP GRAND CHEROKEE 2018 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
CHRYSLER PACIFICA 2018 110000 ELECTRICAL SYSTEM
CHRYSLER PACIFICA 2018 350000 EQUIPMENT
CHRYSLER PACIFICA 2018 980000 UNKNOWN OR OTHER
CHRYSLER PACIFICA 2018 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
JEEP WRANGLER 2018 110000 ELECTRICAL SYSTEM
JEEP WRANGLER 2018 350000 EQUIPMENT
JEEP WRANGLER 2018 980000 UNKNOWN OR OTHER
JEEP WRANGLER 2018 119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2019 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2023 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2024 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2025 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (S2008000031) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.