TSB: ROLLS-ROYCE BENTLEY, COUPE, CULLINAN, DAWN, DHC, GHOST, PHANTOM, SILVER SHADOW, WRAITH (2003–2021)

Bulletin RRA10202005 — October 1, 2020

Bulletin Details

Bulletin IDRRA10202005
ManufacturerROLLS-ROYCE
ModelsBENTLEY, COUPE, CULLINAN, DAWN, DHC, GHOST, PHANTOM, SILVER SHADOW, WRAITH
Model Years2003–2021
Date IssuedOctober 1, 2020
Date Added to NHTSANovember 23, 2020
ComponentENGINE AND ENGINE COOLING
Vehicles Affected49 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.

Affected Vehicles

MakeModelYearComponent
ROLLS-ROYCE CULLINAN 2021 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE DAWN 2021 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2021 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2021 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2021 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE CULLINAN 2020 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE DAWN 2020 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2020 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2020 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2020 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2019 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2019 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2018 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2018 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2018 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE DAWN 2017 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2017 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2017 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2017 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2016 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2016 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2015 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2015 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2015 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE WRAITH 2014 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2012 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2011 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE COUPE 2010 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE DHC 2010 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE GHOST 2010 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2010 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE COUPE 2009 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE DHC 2009 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2009 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE COUPE 2008 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE DHC 2008 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2008 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE DHC 2007 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2007 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2006 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2005 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2004 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE PHANTOM 2003 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE BENTLEY 060000 ENGINE AND ENGINE COOLING
ROLLS-ROYCE BENTLEY 356000 EQUIPMENT ADAPTIVE/MOBILITY
ROLLS-ROYCE BENTLEY 070000 FUEL SYSTEM, GASOLINE
ROLLS-ROYCE SILVER SHADOW 356000 EQUIPMENT ADAPTIVE/MOBILITY
ROLLS-ROYCE SILVER SHADOW 070000 FUEL SYSTEM, GASOLINE
ROLLS-ROYCE SILVER SHADOW 060000 ENGINE AND ENGINE COOLING

Related ROLLS-ROYCE Recalls

CampaignModelYearComponentSummary
CULLINAN 2025 SEAT BELTS:CRITICAL FASTENERS BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-...
CULLINAN 2022 SEAT BELTS:CRITICAL FASTENERS BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-...
CULLINAN 2026 SEAT BELTS:CRITICAL FASTENERS BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-...
CULLINAN 2023 SEAT BELTS:CRITICAL FASTENERS BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-...
CULLINAN 2024 SEAT BELTS:CRITICAL FASTENERS BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ROLLS-ROYCE dealer. Bring this bulletin ID (RRA10202005) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.