TSB: CADILLAC ESCALADE ESV, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON DENALI, YUKON XL (2014–2020)

Bulletin PIT5552D — March 2, 2020

Bulletin Details

Bulletin IDPIT5552D
ManufacturerCADILLAC
ModelsESCALADE ESV, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON DENALI, YUKON XL
Model Years2014–2020
Date IssuedMarch 2, 2020
Date Added to NHTSAApril 13, 2020
ComponentBACK OVER PREVENTION
Vehicles Affected38 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gri

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE ESV 2020 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2020 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2020 280000 BACK OVER PREVENTION
GMC YUKON XL 2020 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2019 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2019 280000 BACK OVER PREVENTION
GMC SIERRA DENALI 2019 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2019 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 4500HD 2019 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2019 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2019 280000 BACK OVER PREVENTION
GMC YUKON DENALI 2019 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2018 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2018 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2018 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2018 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2018 280000 BACK OVER PREVENTION
GMC YUKON DENALI 2018 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2017 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2017 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2017 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2017 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2017 280000 BACK OVER PREVENTION
GMC YUKON DENALI 2017 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2016 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2016 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2016 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2016 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2016 280000 BACK OVER PREVENTION
GMC YUKON DENALI 2016 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2015 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2015 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2015 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2015 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2015 280000 BACK OVER PREVENTION
GMC YUKON DENALI 2015 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2014 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2014 280000 BACK OVER PREVENTION

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5552D) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.