TSB: CADILLAC ESCALADE, ESCALADE ESV, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2014–2019)

Bulletin PIT5552C — February 25, 2019

Bulletin Details

Bulletin IDPIT5552C
ManufacturerCADILLAC
ModelsESCALADE, ESCALADE ESV, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL
Model Years2014–2019
Date IssuedFebruary 25, 2019
Date Added to NHTSAMarch 11, 2019
ComponentBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Vehicles Affected78 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gri

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE ESV 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 1500 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 2500 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 3500 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 4500HD 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET TAHOE 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON XL 2019 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE ESV 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 1500 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 2500 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 3500 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA DENALI 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET TAHOE 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI XL 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON XL 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE ESV 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 1500 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 2500 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 3500 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA DENALI 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET TAHOE 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI XL 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON XL 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE ESV 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 1500 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 2500 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 3500 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA DENALI 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET TAHOE 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI XL 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON XL 2016 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE ESV 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 1500 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 2500 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 3500 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA DENALI 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET TAHOE 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON DENALI XL 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC YUKON XL 2015 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
GMC SIERRA 1500 2014 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2014 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5552C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.