TSB: CADILLAC ESCALADE ESV, SIERRA, SIERRA 1500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SUBURBAN, TAHOE, YUKON DENALI (2014–2018)
Bulletin PIT5552A — January 9, 2018
Bulletin Details
| Bulletin ID | PIT5552A |
| Manufacturer | CADILLAC |
| Models | ESCALADE ESV, SIERRA, SIERRA 1500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SUBURBAN, TAHOE, YUKON DENALI |
| Model Years | 2014–2018 |
| Date Issued | January 9, 2018 |
| Date Added to NHTSA | February 20, 2018 |
| Component | BACK OVER PREVENTION: CAMERA SYSTEM |
| Vehicles Affected | 52 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CADILLAC | ESCALADE ESV | 2018 | 340000 COMMUNICATION |
| CADILLAC | ESCALADE ESV | 2018 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | SIERRA 3500 | 2018 | 340000 COMMUNICATION |
| GMC | SIERRA 3500 | 2018 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2018 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2018 | 340000 COMMUNICATION |
| CHEVROLET | SUBURBAN | 2018 | 340000 COMMUNICATION |
| CHEVROLET | SUBURBAN | 2018 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | TAHOE | 2018 | 340000 COMMUNICATION |
| CHEVROLET | TAHOE | 2018 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | YUKON DENALI | 2018 | 340000 COMMUNICATION |
| GMC | YUKON DENALI | 2018 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CADILLAC | ESCALADE ESV | 2017 | 340000 COMMUNICATION |
| CADILLAC | ESCALADE ESV | 2017 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | SIERRA | 2017 | 340000 COMMUNICATION |
| GMC | SIERRA | 2017 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SILVERADO | 2017 | 340000 COMMUNICATION |
| CHEVROLET | SILVERADO | 2017 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SUBURBAN | 2017 | 340000 COMMUNICATION |
| CHEVROLET | SUBURBAN | 2017 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | TAHOE | 2017 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | TAHOE | 2017 | 340000 COMMUNICATION |
| GMC | YUKON DENALI | 2017 | 340000 COMMUNICATION |
| GMC | YUKON DENALI | 2017 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CADILLAC | ESCALADE ESV | 2016 | 340000 COMMUNICATION |
| CADILLAC | ESCALADE ESV | 2016 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | SIERRA 1500 | 2016 | 340000 COMMUNICATION |
| GMC | SIERRA 1500 | 2016 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2016 | 340000 COMMUNICATION |
| CHEVROLET | SILVERADO 2500 | 2016 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SUBURBAN | 2016 | 340000 COMMUNICATION |
| CHEVROLET | SUBURBAN | 2016 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | TAHOE | 2016 | 340000 COMMUNICATION |
| CHEVROLET | TAHOE | 2016 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | YUKON DENALI | 2016 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | YUKON DENALI | 2016 | 340000 COMMUNICATION |
| CADILLAC | ESCALADE ESV | 2015 | 340000 COMMUNICATION |
| CADILLAC | ESCALADE ESV | 2015 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | SIERRA 1500 | 2015 | 340000 COMMUNICATION |
| GMC | SIERRA 1500 | 2015 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SILVERADO 2500 | 2015 | 340000 COMMUNICATION |
| CHEVROLET | SILVERADO 2500 | 2015 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SUBURBAN | 2015 | 340000 COMMUNICATION |
| CHEVROLET | SUBURBAN | 2015 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | TAHOE | 2015 | 340000 COMMUNICATION |
| CHEVROLET | TAHOE | 2015 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | YUKON DENALI | 2015 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| GMC | YUKON DENALI | 2015 | 340000 COMMUNICATION |
| GMC | SIERRA 1500 | 2014 | 340000 COMMUNICATION |
| GMC | SIERRA 1500 | 2014 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2014 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM |
| CHEVROLET | SILVERADO 1500 | 2014 | 340000 COMMUNICATION |
Related CADILLAC Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5552A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.