TSB: CADILLAC ESCALADE, ESCALADE ESV, SIERRA 2500, SIERRA DENALI, SUBURBAN, TAHOE, YUKON, YUKON XL (2015–2016)

Bulletin PIT5477A — January 5, 2017

Bulletin Details

Bulletin IDPIT5477A
ManufacturerCADILLAC
ModelsESCALADE, ESCALADE ESV, SIERRA 2500, SIERRA DENALI, SUBURBAN, TAHOE, YUKON, YUKON XL
Model Years2015–2016
Date IssuedJanuary 5, 2017
Date Added to NHTSAAugust 15, 2017
ComponentSUSPENSION
Vehicles Affected16 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have a squeak, clunk, or knock type noise from the front suspension when hitting bumps. Technician will need to test drive the vehicle

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2016 020000 SUSPENSION
CADILLAC ESCALADE ESV 2016 020000 SUSPENSION
GMC SIERRA 2500 2016 020000 SUSPENSION
GMC SIERRA DENALI 2016 020000 SUSPENSION
CHEVROLET SUBURBAN 2016 020000 SUSPENSION
CHEVROLET TAHOE 2016 020000 SUSPENSION
GMC YUKON 2016 020000 SUSPENSION
GMC YUKON XL 2016 020000 SUSPENSION
CADILLAC ESCALADE 2015 020000 SUSPENSION
CADILLAC ESCALADE ESV 2015 020000 SUSPENSION
GMC SIERRA 2500 2015 020000 SUSPENSION
GMC SIERRA DENALI 2015 020000 SUSPENSION
CHEVROLET SUBURBAN 2015 020000 SUSPENSION
CHEVROLET TAHOE 2015 020000 SUSPENSION
GMC YUKON 2015 020000 SUSPENSION
GMC YUKON XL 2015 020000 SUSPENSION

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5477A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.